Customer Success Jobs

979,932 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Product Implementation Specialist

Company: First Advantage

Location: USA

Posted Dec 05, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. They are seeking a Product Implementation Specialist to join their team and contribute to delivering critical product implementations. The company offers a rewarding career with competitive benefits and opportunities for growth.

Senior Strategic Product Partnerships Manager

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

The Senior Strategic Partnerships Manager role at HubSpot involves building and scaling high-value relationships with strategic partners to drive innovation, growth, and impact across the ecosystem. The role requires strategic thinking, relationship management, and operational excellence, with a focus on partnership strategy, execution, performance, collaboration, and innovation.

Accounts Receivable Specialist 1

Company: VSP Vision

Location: USA

Posted Dec 05, 2025

The job description outlines the responsibilities and requirements for an Accounts Receivable role in a distributed workforce environment. The position involves providing excellent service and support, acting as the primary point of contact for complex inquiries, performing various Accounts Receivable tasks, collaborating with customers and business partners, maintaining data integrity and security, and mentoring new teammates. The ideal candidate should have 1-2 years of relevant experience, strong math and problem-solving skills, effective communication abilities, and the ability to work within multiple systems.

Staff Technical Program Manager - Generative AI

Company: Canva

Location: Australia

Posted Dec 05, 2025

The job description is for a Staff Technical Program Manager role in Canva's CORE group, which focuses on coordinating and operationalizing global AI research programs. The role involves driving clarity, consistency, and execution across complex research initiatives, partnering with research leads, product teams, and engineers. The ideal candidate should have 5+ years of experience as a Technical Program Manager, strong technical aptitude in ML and AI, and excellent communication and leadership skills.

Senior Sales Manager

Company: Sanity

Location: Remote

Posted Dec 05, 2025

Sanity.io is expanding with a focus on AI-powered content operations, seeking a Sales Manager to drive growth. The role emphasizes structured processes, team success, and a supportive culture. The company highlights innovation, diversity, and strong investor backing.

Marketing Ops & Technology Specialist

Company: Blackbaud

Location: India

Posted Dec 05, 2025

The role is for a Senior Marketo Operations Specialist to join a high-performing Marketing Operations team at Blackbaud. The position involves managing and optimizing the Marketo platform, ensuring data integrity, and collaborating with various teams. The ideal candidate should have extensive Marketo experience, strong analytical skills, and the ability to work autonomously in a fast-paced environment.

Enterprise Senior Accountant

Company: System Six

Location: India

Posted Dec 05, 2025

System Six seeks a Senior Accountant for a remote, fast-growing company offering a joyful work environment, flexibility, and growth opportunities. The role involves day-to-day accounting tasks with US-based clients, requiring experience in cloud accounting tools and strong analytical skills.

SMB Sales Lead

Company: Canva

Location: UK

Posted Dec 05, 2025

Canva is a company that redefines how the world experiences design. They offer a warm and inclusive work environment with a focus on high performance, collaboration, and continuous improvement. The role described is for an Outbound Account Executive who will oversee regional strategy, optimize go-to-market motion, and drive Canva adoption across small and medium-sized businesses in the EMEA region.

Healthcare Technology Consulting - Deputy Project Manager - PMO Support

Company: Guidehouse

Location: USA

Posted Dec 05, 2025

The Deputy Project Manager PMO Support role is critical for the Oracle Health EHR implementation initiative. The position involves program coordination, governance, stakeholder engagement, reporting, risk management, and surge planning. The ideal candidate should have a bachelor's degree, 7 years of project management experience, and 3 years in healthcare IT or public sector programs. Strong communication, facilitation, and documentation skills are required.

Data Platform Technical Lead

Company: Welltech

Location: Remote

Posted Dec 05, 2025

Welltech is a global leader in the health and fitness industry with over 200 million installs across three life-changing apps. The company aims to transform lives through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys. They are seeking a Staff Data Engineer to lead a team in modernizing their data platform, ensuring seamless customer experiences and driving business growth.

Senior Software Engineer - Backend

Company: HitPay

Location: Remote

Posted Dec 05, 2025

HitPay is a payments infrastructure platform for growing businesses in APAC, enabling them to accept online and in-person payments through trusted local methods. The company is headquartered in Singapore and regulated by central banks across Southeast Asia. As a Senior Software Engineer at HitPay, you will play a critical role in shaping the core of their payments and commerce platform, architecting and developing robust backend solutions, and collaborating with product and engineering teams to deliver impactful solutions.

SMB Account Executive

Company: Canva

Location: UK

Posted Dec 05, 2025

Canva is seeking an Account Executive to join their team in London. The role involves working closely with SMB customers to understand their goals and provide tailored solutions. The ideal candidate should have a proven track record in outbound sales, strong communication skills, and familiarity with CRM and outreach software. Canva offers a range of benefits, including equity packages, inclusive parental leave, and a Vibe & Thrive allowance.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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