Democratize Fashion Jobs in Remote
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Sr Account Executive (IR / PR)
Company: Notified
Location: Remote
Posted Sep 27, 2023
Willingness to travel within assigned territory, up to 2 weeks a month. If you have a propensity to be a strong hunter with an equally strong desire to join a growth company that continues to invest in a fast-moving industry, this role may be what you're looking for.What you will do:• Build and manage pipeline of self-generated new logo opportunities• Ruthless approach to time management and methodical approach to sales process and opportunity qualification• Prioritize qualified sales opportunities and key prospects within assigned territory• Execute sales cycle to penetrate the most promising new logo accounts, generating net new accounts• Identify and build relationships with the appropriate account buyers• Establish reputation with assigned prospects as a trusted advisor with industry knowledge and the prospects solution needs• Proactively identify potential needs of prospects, recommending best-fit solutions with a clear value proposition for the account• Develop and maintain up-to-date expert understanding of Notified solutions and general understanding of relevant competitor solutions• Research and actively identify emerging trends that influence Notified value proposition• Transition the new logo account to an account manager over time• Proactively manage pipeline; input, monitor, and update opportunities in a timely fashion• Collaborate with Sales Engineering resources, as needed, to close the deal• Identify and coordinate timely involvement of sales operations resources in the sales cycle to improve efficiencies• Achieve assigned bookings quota• Prioritize face to face meetings over remote meetings where possible• Engage in networking meetings to develop market and influencer community What you will bring: Bachelor's degree from an accredited college or university with major coursework in business, information technology, or a related field 5 - 7 years of sales experience specifically selling into new accounts Proven track record of achieving quota and achieving activity targets ( KPI) Strong cold-calling, networking, prospecting and ability to close new deals Must have prior PR/IR industry experience. You will be tasked with prioritizing assigned prospects, selling into new logo enterprise accounts, and furthering the industry message of Notified. The Sr Account Executivecan be based in our Chicago, San Francisco, El Segundo, Boston or New York City office. Self-starter with excellent time-management skills Superior relationship management and interpersonal skills Excellent written and oral communication skills; including experience delivering compelling presentations to large audiences. As the core component of our Notified enterprise growth strategy, the Sr Account Executive will be directly responsible for penetrating new logo accounts and closing higher profile prospects. We help our clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions including Virtual Events, Live Streaming, Webhosting, Webcasting, Press Release Distribution, Media Monitoring, Social Listening, Referral Marketing, Media/Event/Newswire Analysis & Analytics and Design & Webhosting for Investor Relations websites. Apply now to join our successful team! Award winning technology - rated 1 PR Platform 2023 Amazing tech stack to sell with cutting edge AI technologies Comprehensive benefit plan and paid time off Quarterly awards and recognition Out of this world yearly sales kick-off where you can collaborate with other awesome sales team members Extensive learning opportunities via our in-house virtual university with >8,000 online courses Tuition reimbursement Promotional opportunities!What's next...Qualified candidates will be contacted by a member of our in-house recruitment team to kick-start the recruitment process (preliminary assessments and/or telephone interview). Job Summary: Notified is hiring a Sr Account Executive on our New Logo sales team focusing on PR & IR sales.
Contact Center Agent - Call Center
Company: Rue Gilt Groupe
Location: Remote
Posted Sep 20, 2023
Our culture is rooted in our values and together we work to demonstrate being Kind, Passionate, Collaborative, Innovative, Tenacious and Empowered. We inspire each other, our Members, and ourselves to push past the expected – every day. Primarily you will be trained to resolve voice and email interactions interchangeably, focused on topics including general member inquiries, returns, tracking orders, and modifying orders. As an important part of the most fun online shopping experience, you will provide accurate and complete information to our members. At the forefront of fashion and technology, we’re also in the business of sparking delight for our Associates. Once you master the first level of skills you will have the opportunity to increase your knowledge, handling more complex situations and working in alternate channels such as messaging or social media. About You:At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’ve defined the online treasure hunt through our daily sale events allowing a large, loyal member base to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail.Rue Gilt Groupe operates three complementary sites – Rue La La, Gilt, and Shop Premium Outlets.Our vision at RGG is to spark delight through daily discovery – we make shopping an occasion to celebrate. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work.High school diploma or equivalentProficient in relevant computer applications1-3 years of experience in a Contact (CALL) Center environmentKnowledge of customer service practices and principlesExcellent data entry and typing skillsSuperior listening, verbal, and written communication skillsAbility to handle stressful situations appropriatelyABOUT US:Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. You must meet the following criteria:Minimum of 1-year call center experience.Willing to work any shift from Monday - Sunday from 9am-9pm EST.Reside in one of the following states: Florida, Pennsylvania, North Carolina, Kentucky, Texas, South Carolina, Indiana, Wisconsin, Minnesota, New Hampshire, or Missouri.This is a remote position, you will need your own private work space and internet that can be hardwired into your home.Starting pay for Tier 1 Contact Center Agent: $17.00/hrWhat You’ll Do:This is not your average call center job, this is a place for you to grow your career! Our Associates are experts at building relationships and looking for creative ways to support our Members as they help place orders, answer questions, manage returns and find resolution for any issues. Here at the Rue Gilt Groupe our Contact Center Associates are providing amazing member experiences in a fast-paced, employee focused environment.
Head of Marketing Operations
Company: Customer.io
Location: Remote
Posted Sep 22, 2023
Today, over 5,700 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!How to applyApply at the link below and tell us why you're interested in the position! We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.Join us!Check out our careers page for more information about why you should come to work with us! Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.We are offering a starting salary of $175,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.Benefits at Customer.io include:Unlimited PTO - we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge100% medical, dental, vision, and supplemental insurance for you and your dependents16 weeks of paid parental leave - for birth, adoption, or foster care401k retirement matching - up to 5% dollar-for-dollar match to retirement contributionsHealth and wellness allowance - Up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairsHome office stipend - Up to $2,000 USD to help you get your home office set up so you can do your best workInternet + cell phone reimbursement - Up to $200 USD per month for your internet and cell phone plansCo-working space reimbursement - Up to $300 USD per month for those times you'd prefer to work in a co-working environmentLearning + development - Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops - anything that will help you develop your skills1 month paid sabbatical after four years at Customer.io - to treat yourself to a vacation or spend however you chooseOpportunities to meet in person with your peers throughout the yearFlexible schedule, work anywhere you want! Your impact will be felt across a variety of different teams within the organization.Some things you'll doOwn the setup and management of our Marketing tech stack, ensuring seamless data and process integration between our different tools and platformsCreate, execute, and optimize multi-channel campaigns to drive memorable engagement with prospects and customers that results in business growthOperationalize and maintain our lead lifecycle framework and lead routing operations, ensuring the right leads get delivered to the Sales team in a seamless and timely fashionObsess about the cleanliness and organization of our data to ensure that it is accurate, complete, and easily reportableImplement data-driven decision-making processes and ensure accurate tracking and reporting of marketing performance metricsDrive the execution of our marketing operations roadmap, ensuring marketing technology is evaluated, selected, implemented, and customized to meet the needs of the marketing departmentManage relationships with technology vendors and evaluate new technologies to improve marketing efficiencyCollaborate closely with the sales, product, customer success, and other marketing teams to ensure marketing efforts support overall business objectivesLead and mentor a small team of marketing operations professionals, fostering a culture of accountability and innovationWhat we're looking for5+ years of experience leading a team (ideally at a B2B SaaS company) responsible for the automation and set-up the tech stack for the Marketing teams3+ years of experience working in fast-growing start-up environments where a growth mindset, adaptability, and a drive for continuous improvement are valuedDeep technical experience working with common components in the tech stack of a B2B SaaS organization:cross-channel customer engagement platforms (ideally, you are a Customer.io power user)highly customizable CRM platforms (preferably Salesforce)marketing automation tools (Zapier, Autocode, Postman, or similar)billing systems (Stripe, Recurly, or similar)Strong communication and collaboration skills, with the ability to work cross-functionally.Excellent leadership and team management skills, with a track record of building and motivating high-performing teams.You are skilled at, or excited to learn: Liquid, HTML/CSS, Google Tag Manager, working with APIs and webhooks.A strategic mindset with the ability to think creatively and drive innovation.You are process-oriented with a proven ability to hit deadlines and have great attention to detail, yet always keep the whole picture in mind.You enjoy solving problems independently but aren’t afraid to ask for help or collaboration when you need to.About Customer.ioOur mission at Customer.io is to power automated communication that people like to receive. Additionally, collaboration with other departments, including the Sales Operations, Demand Gen, and Marketing Growth teams, will be necessary to ensure that all operational efforts are aligned with the needs and goals of these important stakeholders.As a member of the marketing leadership team, you will play a pivotal role in promoting data-driven decision-making by setting up data tracking and reporting mechanisms, analyzing marketing performance metrics, and providing insights to help the marketing team make informed decisions and optimize campaigns. Additionally, as the core audience for the Customer.io product, we expect that you will push the limits of what our platform can do to influence how our product team structures its future roadmap and how our marketing team communicates our product value prop to the market. - as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you wantAll final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We plan to respond to all applicants with a status update about your application.Here's what you can expect from our hiring process:30-minute video call with a Recruiter30-minute video call with the Hiring Manager (CMO)Take Home Assignment30-minute Assignment Review Call with Sterling and JamesFinal Interviews with CMO We commit to using our influence to increase inclusion and equity within the tech industry.
Area Manager, CPG
Company: VORTO
Location: Remote
Posted Sep 21, 2023
Those areas include the United States: the Northwest, California, the Rockies-Southwest, East Texas and West and South Central US states, the Southeast including Virginia, the Northwest, Northeast and East Central US states, and the Northeast (Washington DC and north along the East coast). We offer a competitive benefits package as well as numerous additional perks, including: Competitive compensation package Paid Time Off and Holidays Health, Dental and Vision Insurance 401(k) retirement plan with company match Flex and Health Savings Plans Company-paid life and short-term disability insurance Company-paid parking or RTD pass Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance Tuition Assistance Employee Assistance Program (EAP) Free or discounted legal program Product & Services Discount Program Modern office space in downtown Denver with daily coffee, tea, drinks & snacks We supply the industry's best hardware and productivity software Other duties, responsibilities and activities may change or be assigned.Requirements50-100% travel required Proficiency in Microsoft Office (outlook, excel, word) Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary. A successful Area Manager, CPG, will complete every transition smoothly with no time delays, lost product, or incidents that prevent the customer from receiving their orders.Essential Duties and Responsibilities: Oversee the entire process of a shipment, from acquisition to delivery Correspond with clients, suppliers, warehouses, transportation hubs, and drivers to ensure efficiency Driver Community Management (drive culture) Responsible for Carrier, Owner Operator and Driver Recruitment Build Regional Supplier Relationships and KPI Management Conduct system updates, region specific, and driver improvement Conduct driver evaluations and coaches drivers to ensure consistency and an exceptional experience Coordinate and conduct Training/onboarding of drivers onto our platform Responsible for application adoption by both drivers and clients Work closely with control tower to ensure delivery of client loads Coordinate with HSE & Compliance Manager for risk & communications with drive teams Other duties and special projects as assigned Compensation: $90,000 - $125,000Vorto is an Equal Opportunity Employer.Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. route recon and driver onboarding. This position would also occasionally be utilized to assist in others as needed, i.e. Each Area Manager, CPG position we are hiring for would be required to travel within their respective area. The Area Manager, CPG is responsible for regional logistic program operations to ensure that products and/or people move from one place to another efficiently and cost-effectively while fostering relationships with drivers and clients. Ability to multi-task projects and required tasks in an organized fashion Ability to work in a team environment as well as self-motivated in individual projects Ability to communicate both verbally and written to all levels within and outside of the organization Strong attention to detail and critical thinking and problem solving skills Commitment to excellent customer service Ability to work a flexible 12 hour day, Monday through Friday Educational/Experience Requirements: Bachelor’s degree (B.A.) We are looking for Area Managers, CPG to join us on our journey to facilitate a digital revolution in the B2B supply chain.
Senior Manager, Customer Success Strategy & Operations
Company: Miro
Location: Remote
Posted Sep 27, 2023
Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. However, we see more teams including marketing, sales, management consulting, architecture, creative design, and HR that are increasingly applying innovation methodologies such as design thinking and agile practices and adopting Miro for this work.Check out more about life at Miro: Youtube: https://www.youtube.com/@lifeatmiro Blog: https://miro.com/careers/life-at-miro/all/ Instagram: https://www.instagram.com/wearemiro/ At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. In most organizations, Miro is used by product development teams looking for a new, better way to drive innovation. Miro's workspace is integrated with more than 130 other applications including Jira, Azure DevOps, Asana, Zoom, Slack, and Teams, many of which offer two-way integrations and can be dynamically updated directly from Miro.Miro enables organizations to accelerate time to market and ensure continuous alignment with customer needs and company strategy. Everyone in Miro has access to the same shared capabilities designed for innovation including diagramming, wireframing, real-time data visualization, and built-in support for agile practices. Today, more than 50 million users in 180,000 organizations including Nike, Ikea, Deloitte, WPP, and Cisco depend on Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information. We believe that creating big things requires diverse and inclusive teams.
Principal Implementation Manager
Company: Bolt
Location: Remote
Posted Sep 23, 2023
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone). On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. Consulting experience is a plus.LI-RemoteBenefits:Comprehensive health coverage: Medical, dental and visionRemote-first workplace4 day work weeksTime away: Flexible PTO, paid holidays + floating holidays, your birthday off!Paid parental leaveCompetitive PayRetirement plansVirtual and in-person team & company eventsIn addition to our core values, Bolt is proud to be an equal opportunity workplace. At Bolt, we’re committed to working Consciously, and believe in balancing execution with humanity. Working in partnership with the customer success, integrations, and sales teams, you’ll own the strategic on-boarding process including: managing timelines, projects, stakeholder alignment, and expectation setting across internal and external teams.Ideal candidates have the ability to understand technical complexity, a keen sense for managing people, and a great ability to get stuff done. Deep curiosity and the ability to go above and beyond to tackle big problems are key! What You Will Be DoingGet deeply familiar with Bolt's platform and product offeringManage the largest and most critical customer on-boarding projects Identify and tackle blockers to getting customers live quicklyCommunicate and align with internal and external stakeholders Create and own project plansDesign methods for repeatable projectsAutomate as much as possibleDeliver speed and quality for all on-boarding projectsHelp build internal integration and services ability Provide customers with advice on Bolt configuration and shopping cart designDocument process changes for customers' accounting and customer service teams What Would Set You Up For Success7+ years of technical project management at a B2B SaaS companyPMP Certification preferredFortune 500 Implementation ExperienceEmpathetic attitude with engineers and customersPrevious experience working with C-level customersExperience with data analysis, particularly A/B testingGreat communication skills Process oriented mindsetIdeal candidates have either strong academic credentials or experience at a top employer. Come join us on the adventure today! Bolt is looking for a Principal Implementation Manager to drive fast and delightful on-boarding for new customers. Through our Checkout platform and growing network of tens of millions of shoppers ready for one-click-checkout at the point of inspiration, Bolt is leveling the playing field for retailers and making shopping easy, trusted, and secure for consumers. The fact that we're revolutionizing ecommerce is only half of the equation – we’re also transforming the way we work. Our team is driven by the great technical challenges in our path, and by the thrill of creating a new standard for work. Since our founding, we’ve relentlessly focused on creating a world class buying experience that’s available for all online businesses – not just the giants of retail.
Senior Machine Learning Engineer (15617) United States (Remote)
Company: Getty Images
Location: Remote
Posted Sep 20, 2023
Find Getty Images on Facebook, Twitter, Instagram, LinkedIn, Pinterest and Tumblr, or download the Getty Images app where you can explore, save and share the world's best imagery. We seek to hire on the basis of merit, competence, performance, and business needs. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images is an equal opportunity employer. If you are a person with a disability and require assistance to search for a job opening or submitting an online application, please email [email protected] Getty Images at www.gettyimages.com to learn more about how the company is advancing the unique &8203;&8203;role of still and moving imagery in communication and business, and enabling creative ideas to come to life. For company news and announcements, visit our Press Room, and for the stories and inspiration behind our content, visit Stories & Trends. With over 520 million assets, of which over 320 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. Getty Images moves the world —whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Bringing award-winning imagery to everyone, Getty Images has customers in almost every country in the world, with websites in 23 languages, bringing the world’s best content to media outlets, advertising agencies and corporations, small businesses and increasingly, direct to consumers. Getty Images works with over 516,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport, and entertainment events around the globe. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation.Leadership PrinciplesAs a company, we're committed to living these Principles every day. Here's how we support our mission to be the best place to work globally.We are trustworthy, transparent, and honestWe love character, authenticity, and integrity.We always raise the barExcellence is our norm; we get better through endeavor, curiosity, and speed.We collectively bring solutionsWe love debate but collaborating to solve problems for ourselves and our customers is everyone’s responsibility.We care, are kind, courteous, and respectfulWe will not tolerate rudeness.We reject biased behavior and discriminationWe seek to understand biases in all forms.
Account Manager
Company: Ocrolus
Location: Remote
Posted Sep 20, 2023
At Ocrolus, you will work with extraordinary people and receive benefits and development opportunities to empower you in and out of the office. We take pride in our dynamic, diverse team, unified by shared values of Ownership, Optimism, Objectivity, Humility, Urgency, and Appreciation. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, gender, gender identity, age, disability, national origin or any other legally protected rights that one has.We look forward to hearing from you! Tasks may involve: forecasting, strategic planning, sales support, product training, client service, project management, and marketing.What you'll do:Develop and maintain long-term client relationships with a strong focus on upselling, cross-selling and renewalsIdentify opportunities to grow business with existing clientsOperate as the central point of contact for assigned customer baseCoordinate with teammates working on the same account to provide consistent serviceEnsure clients receive requested products and services in a timely fashionCommunicate client needs, demands and goals to our internal teamsCollaborate with sales team to reach prospective clientsService multiple clients concurrently while consistently meeting deadlinesKeep records of client transactionsForecast and track client account metricsBe a vital part in helping not only the team, but the company grow50-75% of domestic overnight travel may be required for this roleWhat you'll bring:Bachelor's Degree in business or related field4+ years of account management / customer success SaaS experience working with enterprise-level clients Proven track record of success with upselling, cross-selling and renewalsClient focused solutions experienceAbility to communicate client needs with internal teamsTalent for influencing client managementAbility to manage multiple projects and relationships simultaneously with negotiation, listening, communication skills, presentation and time management skillsGrowth mindsetBonus points:Strong understanding of API based workB2B FinTech experienceWorked for a hypergrowth-startup companyPrevious utilization of SalesforceExperience with failure and ability to course correct Life at Ocrolus Come build the future of fintech with us. Join us as we build the future of fintech, and make an impact at an award-winning, high-growth startup that Forbes recently dubbed the “Next Billion-Dollar Startup”.Summary:Ocrolus is seeking an experienced Account Manager to work directly with our clients. By empowering lenders to analyze diverse sources of financial data more efficiently, Ocrolus levels the playing field for every borrower, providing expanded access to credit at a lower cost.We’ve raised over $100 million from blue-chip investors and are working with customers like PayPal, Brex, SoFi, Blend and Plaid. We're replacing legacy OCR vendors that cap out at 75-80% accuracy, and augmenting the robotic work that humans are prone to doing all too often – which can be expensive, error-prone, and slow. The candidate will be in charge of managing relationships and building long-term client partnerships. We’re powering the digital lending ecosystem and help financial services firms make high-quality decisions with trusted data and unparalleled efficiency.Ocrolus’ Human-in-the-Loop document automation software analyzes documents with over 99% accuracy. At Ocrolus, we believe companies work best when they focus on their core business and let automation do the rest.
Data Analytics Architect
Company: Pluralsight
Location: Remote
Posted Sep 26, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.LI-RemoteLI-EB1 We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.Be yourself! SQL, Fivetran, dbt, Snowflake, Hadoop, Python, AWSExperience working with APIs, SSH, SFTP/etc.Managed systems with sophisticated dependency management and orchestration requirementsExperience with orchestration and administration of EDW and Data application environments (e.g., Snowflake, Tableau, Fivetran, etc. We're adults, and we treat each other that way. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. It's our commitment to practicing them day in, day out that enables our performance. Pluralsight is an equal opportunity employer. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. Through the work we do every day, we empower the people who power our world.And we don't let fear, egos or drama distract us from our mission. In addition, we are a team that values and encourages diverse ideas, backgrounds, and strengths.In this role, you will need to use your knowledge of data pipeline orchestration, standard methodologies for data warehouse performance, data migration strategies, and analytics architecture to function collaboratively within a team environment.
Senior Engineering Manager
Company: OneSignal
Location: Remote
Posted Sep 19, 2023
In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. We also have offices in San Mateo, CA, New York City, and London, UK. We tackle challenges at the intersection of engineering and product development, like notification authoring for over a dozen different platforms and multiple mediums (push, in-app, SMS, and email) and intelligent message delivery customized to each recipient.Our blog contains more information about the OneSignal Engineering career ladder and our diverse team. What You'll Do:Work with product, design, and stakeholders throughout the company to understand our strategy and business context, then communicate it to their team members to provide context for their work and capture feedbackMentor engineers you support to ensure they have a clear career growth path and the resources and opportunities they need to capture it. Provide and solicit regular feedback to help them achieve their goals.Ensure we maintain a smooth process and high work management standards overseeing the team’s projects to ensure they make work visible, have clear goals, and hit targets reliability.Work closely with managers, technical leads, and product managers to review and prioritize long-term investments in our technical and product roadmap.Help evolve our hiring practices by improving the candidate experience and furthering our efficiency and fairness in identifying key signals in our sessions.Work with our recruiting partners to source new candidates and grow your team, ensuring every new member has a smooth onboarding and is set up for success.What You'll Bring:A demonstrable ability to communicate clearly and empathetically with folks with varying communication and working styles.A servant leader mindsetA passion for mentoring engineers in your team to achieve technical excellence, grow their skills, and advance their careers.Familiarity with modern web applications & web service development. An understanding of data and performance considerations for high scale applications, and experience guiding engineers in trade-offs with a maintainability mindset.4+ years of management experience supporting software engineers directly, and 1+ years of managing multiple teams.The New York and California base salary for this full time position is between $215,000 to $230,000. Whether blatant or hidden, barriers to success have no place in our workplace.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Our small team’s work makes a massive impact. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. About The Team:Our Product Engineering group builds our main product interface (https://www.onesignal.com) and API. We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!).
Technical Support Engineer
Company: LogRhythm
Location: Remote
Posted Sep 20, 2023
We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.About usGartner Leader in SecurityTB companyAward-winning NexGen SIEM Platform At LogRhythm, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. You will research, diagnose, troubleshoot, and resolve customer SIEM issues in an accurate and timely manner. The candidate should be motivated and willing to take on challenges, able to multi-task to succeed, and able to work independently and with minimal oversight.Roles and Responsibilities:Act as a single point of contact for cases raised by our customers and partners.Prioritize cases based on severity while ensuring SLAs are met.Own, track, troubleshoot & and resolve cases relating to software & and hardware challenges across all LogRhythm products.Guide customers to resolution through remote session, phone, or email.Document and track incident progress and analysis through Salesforce.Leverage the internal knowledge base to minimize time to resolution.Follow up with clients daily to ensure they are kept up to date on progress or are progressing your requests in a timely fashion.Work closely with the Advanced Support team, product engineering team & and product management team to resolve critical issues.Additional responsibilities:Contribute to ongoing projects & and programs.Advance the support organization through mentoring, leadership, and coaching.Required Skills:3 or more years in an enterprise technical support or similar role.Experience in application support, server support, network support, or similar skill set.Experience troubleshooting performance and application-based issues on Windows and Linux environments (Server 2016 onwards, Centos/RedHat 7 onwards).Deep understanding of networking concepts & and technologies such as firewalls, routers, switches, and other network-based solutions with a particular focus on security.Excellent problem-solving & communication skills.Ability to provide step-by-step technical help on the phone, via remote session, and email.Able to communicate technical issues to customers and colleagues with a variety of backgrounds.Strong organizational skills: comfortable with managing and prioritizing customer cases you own.Excellent listener who can translate user concerns into solutions.Preferred Skills:Experience troubleshooting and/or administering MSSQL Server 2016+Experience troubleshooting API (application program interfaces) integrationsFamiliarity with SIEM solutionsFamiliarity with cloud-based solutions (AWS, Azure and/or GCP (Google Cloud Platform))Understanding of Regex fundamentalsScriptingTechnology ExposureAs part of your career at LogRhythm you will have the opportunity to gain exposure to the following technologies through incident handling:Windows Server 2016 onwardsMS SQL Server 2016 onwardsLinux server (CentOS & RHEL)ElasticSearchGrafana, KibanaNetwork Appliances familiarization (F5, Checkpoint, Cisco)Syslog, SNMP, File Integrity Monitoring, Network monitoring (PCAP)LogRhythm Total Rewards offers you:(Subject to applicate eligibility requirements) Extensive medical, dental and vision coverage to meet your healthcare needs and employer Health Savings Account contribution to help pay for health expenses now or in the future Generous 401(k) employer match to help you save for your future Paid Time off including "take what you need" flex time, volunteer day of service, your birthday, parental leave, holidays and more Widespread learning center for career planning and skill development to grow your career A culture of passionate, diverse, committed professionals SalaryThe annual starting salary for this position is $65,625 annually depending on experience and other qualifications of the successful candidate.Bring your Whole Self to Work!Diversity, equity, and inclusion are at the core of who we are. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. In this role, you will focus on providing excellent customer experience centered on great technical support to LogRhythm customers worldwide. Description Technical Support Engineer We are looking for a Spanish speaking Technical Support Engineer to join our team in our Broomfield office.
Sr. Consultant, Strategic Advisory Services (Remote)
Company: CrowdStrike
Location: Remote
Posted Sep 27, 2023
A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Successful candidates coming from an academic background will likely have a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Math, Information Security, Information Assurance, Information Security Management, Cybersecurity, Cybersecurity Policy, Public Policy, Intelligence Studies, or a related discipline. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. Experience, drive, and results are key and advanced degrees are not required. and operational cyber security (organizational alignment, cyber policy review, etc. Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to fair and equitable compensation practices. )Security Program Development: you've personally contributed to the development, management, and implementation of a security program, helping organization build, enhance, or recalibrate their plans for a successful future-leaning security program. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.CrowdStrike participates in the E-Verify program. You have played a key role in developing policies, plans, and/or playbooks focusing on cyber security activities, and have ideally been part of the process of transitioning these plans into practice within an organization.Public / Government Affairs: you have significant experience helping government organizations, or entities that work closely with governments, refine cyber security priorities and communicate clearly about these priorities. You understand cybersecurity from a practitioner standpoint, and importantly, you also understand how to consolidate and communicate results to senior leaders.Business Strategy / Risk Analysis: you've helped businesses address a range of risks, including cyber risks, across their organization.