Digital Transformation Jobs in Chicago, IL
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Looking for Digital Transformation jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Digital Transformation position in the Chicago, IL area.
Marketing Associate
Company: CyberBrokers
Location: Chicago, IL
Posted Sep 19, 2023
2+ years of experience in marketing, content creation, or a similar role. Requirements Bachelor's degree in Marketing, Communications, or a related field. Experience or interest in NFTs, the metaverse, or the web3 space is a plus. Maintain and organize marketing assets in systems like Google Drive, ensuring streamlined files, documents, and digital assets. Regularly liaise with internal teams, ensuring content aligns with product updates, company news, and other relevant announcements. Application Process Requirements To be considered for the role, you must submit writing samples which will be reviewed for content quality, coherence, adherence to grammar standards, and alignment with our brand voice and style. Proficient in content management systems and digital marketing tools. Responsibilities Content Creation & Mastery: Produce engaging blogs, press releases, product FAQs, social media posts, website content, and compelling narratives for creative writing projects, ensuring impeccable grammar, punctuation, and clarity. Demonstrated ability to manage multiple projects simultaneously. Strong written and verbal communication skills.
Email Marketing Manager
Company: American Medical Association
Location: Chicago, IL
Posted Sep 19, 2023
As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. Broad technical skills are necessary; thorough knowledge of applications such as SQL, Excel, SAS, is requiredExcellent analytical skills, root-causing problem-solving skills, process mapping and data modeling skills The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. Utilize, manage, optimize andevolve the Marketing Automation Platform to drive strategic marketing growthand objectives that supports the enterprise. We are an equal opportunity employer, committed to diversity in our workforce. Maintain accurate target audience profiles Monitor and report on effectiveness of program and utilize learnings for improved strategy and executionProvide direction and guidance to digital marketing specialists to ensure BUs receive support and expertise to achieve desired business outcomes of campaignsPerform day-to-day email marketing activities including, but not limited to, email campaign set-up, scheduling, testing and deployment for batch, transactional, and trigger-based journeys; provide basic and detailed campaign reporting with the use of Excel and SQLEstablish and enforce policies and procedures governing email release and messagingSupport digital marketing operations initiatives Marketing Automation Platform Manage and work within the marketing automation platform to regularly monitor and measure program effectivenessAssist in the integration of additional platforms into the marketing automation platform Increase the usage of marketing automation to eliminate manual campaign deployment to improve efficiency of go-to-market activitiesSupport documentation and process roadmap development for all automation and manual campaign deploymentsLead platform enhancements such as new features and functionality Digital Emerging Trends Stay current on digital marketing trends and continually monitor best practice standards and leverage this information to develop cutting-edge campaigns and programs Evaluate emerging technologies and digital platforms and identify opportunities for Marketing and Member Experience team to ensure continual evolvement with digital marketing Partner with digital marketing colleagues to ensure cohesion across the entire digital marketing ecosystem May include other responsibilities as assigned REQUIREMENTS: Bachelor's degree required concentration in marketing or related degree preferred; Master's Degree a plusMinimum 5+ years' experience in digital marketing required; experience with membership or subscription services a plus Extensive knowledge and experience with Marketing Automation Platforms and the ability to drive adoption of new tools, improve processes, increase efficiencies, streamline marketing operations Experience with database management concepts and best practices; including utilizing and managing large databasesDemonstrated experience in utilizing digital channels; search, social, mobile, text, online media, to drive action; prior experience and success with lead nurturing programs, triggered emails, media buying, search, and personalizationExperience using digital and site analytic tools (such as Google Analytics) to generate marketing recommendations and optimizationsExcellent collaboration and communications skills working with both internal teams and external stakeholders; ability to interact effectively with all levels of management and must be able to communicate with both technical and marketing audiences. As a Email Marketing Manager, you will develop and/or execute digital campaigns, with a heavy focus on email,for membership acquisition and retention campaigns using analytics-driveninsights to ensure strategies adhere to digital best practices, align to thegoals and interests of target audiences, and achieved desired business outcomesand KPIs. RESPONSIBILITIES: Digital Marketing Develop acquisition and retention growth strategies based on data-driven insights and ensure campaigns are designed to maximize performance (such as CTR and conversions) and impact engagementLead the design of omni-channel journeys for abandoned cart, credit card declines, account management updates, etc. Ensure the integrity and efficiency of digital marketing communicationsto create a consistent and positive AMA brand experience. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office. All qualified applicants will receive consideration for employment.
Senior SEM Account Manager
Company: Accelerated Digital Media
Location: Chicago, IL
Posted Sep 19, 2023
Leadership and team management experience. Accelerated Digital Media is an equal opportunity employer. Excellent communication and presentation skills. Delegate tasks, set performance goals, and provide guidance. Qualifications: Bachelor's degree in Marketing, Advertising, Business, or related field (Master's preferred). Present campaign results, insights, and recommendations to clients. Proven experience (typically 5+ years) in Search, Shopping, and Performance Max campaign management. Familiarity with web analytics tools like Google Analytics. Conduct team meetings and training sessions. Proficiency in SEO (Search Engine Optimization) is a plus.
Data Strategist
Company: OLIVER Agency
Location: Chicago, IL
Posted Sep 19, 2023
All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender identity, sexual orientation, age, neurodiversity, disability status, or any other characteristic protected by local laws.If you need us to make any adjustments to make your application process easier please let us know by emailing&8239; [email protected] Inside Ideas Group and its affiliates and subsidiaries have an internal recruitment department. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. IIG does not accept unsolicited resumes from any source other than directly from a candidate. The opportunities for growth are as wide as you can make them.Our Values and how to live them Ambition. You accept responsibility for your actionWe've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. If you’re most comfortable in safe, predictable environments, OLIVER may not be for you. That said, we will also give you the support, tools, feedback, and recognition to be your best – we want you to achieve what you strive for. You are actively pro-inclusive and anti-racist across our community, clients and creationsLearning. Supporting their transformation into a more digital, customer-centric organisation. by Day.&8239;&8239; Designing data strategies for a range of different client needs including development of roadmaps to support future growth and improved data maturity Develop innovative approaches to data solutions – leveraging analytics, automation and diverse datasets to decode consumer behaviour and gain a deeper understanding of performance and headroom Act as a specialist for our clients, using data strategy and analytical techniques to design connected customer experiences in areas such as data collection, personalisation, segmentation, marketing automation Develop test and learn / growth strategies to identify new creative and consumer optimisation opportunities to enhance the ROI of campaigns Leverage knowledge of wider analytical techniques such as predictive modelling, cluster and segmentation to develop new routes to tackling client requirements Working with stakeholders to embed best practice measurement, dashboarding / reporting and insight generation at the heart of all our work – ensuring work is always insightful and action oriented Leading all stages of client relationships – creating proposals for prospective clients, discovery and onboarding, ongoing strategic development Act as an ambassador for data across the group, showcasing the value it can add to creative, content and experiences to be Great.&8239; Strong critical-thinking and problem-solving skills Previous exposure to Marketing Automation platforms such as Salesforce Understanding of tracking customer journeys across channel inc. journey analytics, tagging and implementation, platforms such as GA & Adobe Desire to continually learn and push the boundaries Excellent communication / data storytelling skills, ability to distil complex ideas for non-technical audiences An active interest in behavioural science approaches and techniques – and how this can be delivered through data Ability to carry out basic analysis Confidence and comfortable working in a fast-paced, changing environment Collaborative team player, open minded Ability to work with and influence stakeholders at all levels Experience with Jira is a plus LI-BT1 LI-re LI-midseniorAbout OLIVER:OLIVER believes that agencies work better inside a brand’s organization – delivering more effective work at the speed and flexibility required to drive modern businesses forward. People who join OLIVER come to us from all stages of their careers, from entry-level to agency veteran. They find a culture of entrepreneurism, direct and meaningful client impact, deep collaboration across offices and teams, and frankly, a bit of the unknown.
Marketing Associate
Company: CyberBrokers
Location: Chicago, IL
Posted Sep 19, 2023
We offer comprehensive health benefits, including medical, dental, and vision coverage, exclusively for our full-time employees. 2+ years of experience in marketing, content creation, or a similar role. Requirements Bachelor's degree in Marketing, Communications, or a related field. Experience or interest in NFTs, the metaverse, or the web3 space is a plus. Moreover, with our unlimited PTO policy, you're encouraged to find the right balance between rest and productivity. Maintain and organize marketing assets in systems like Google Drive, ensuring streamlined files, documents, and digital assets. Benefits At CyberBrokers, we prioritize the well-being and growth of our team. Regularly liaise with internal teams, ensuring content aligns with product updates, company news, and other relevant announcements. Application Process Requirements To be considered for the role, you must submit writing samples which will be reviewed for content quality, coherence, adherence to grammar standards, and alignment with our brand voice and style. Responsibilities Content Creation & Mastery: Produce engaging blogs, press releases, product FAQs, social media posts, and website content, ensuring impeccable grammar, punctuation, and clarity.
#11235 - Financial Analyst
Company: Qualitest
Location: Chicago, IL
Posted Sep 19, 2023
A Competitive pay, the salary range for the role is $70,000 - $90,000. Never stop experimenting and learning with Qualitest Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more Stay active and get rewarded with our Corporate Wellness Program. Visit our website at www.qualitestgroup.com Check out our Career page: https://qualitestgroup.com/careers If you like what you have read, send us your resume and let's start talking! Planning a vacation? Refer and earn - tap your network for net-worth. Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. Qualitest will match towards your HSA if you choose to participate. Looking for car insurance? We invest in our Senior Engineers and leaders with our Equity program Earn bonuses via our Client Referral and Employee Referral Program's. Intrigued to find more about us?
Marketing Associate
Company: CyberBrokers
Location: Chicago, IL
Posted Sep 19, 2023
2+ years of experience in marketing, content creation, or a similar role. Requirements Bachelor's degree in Marketing, Communications, or a related field. Experience or interest in NFTs, the metaverse, or the web3 space is a plus. Maintain and organize marketing assets in systems like Google Drive, ensuring streamlined files, documents, and digital assets. Regularly liaise with internal teams, ensuring content aligns with product updates, company news, and other relevant announcements. Application Process Requirements To be considered for the role, you must submit writing samples which will be reviewed for content quality, coherence, adherence to grammar standards, and alignment with our brand voice and style. Proficient in content management systems and digital marketing tools. Responsibilities Content Creation & Mastery: Produce engaging blogs, press releases, product FAQs, social media posts, website content, and compelling narratives for creative writing projects, ensuring impeccable grammar, punctuation, and clarity. Demonstrated ability to manage multiple projects simultaneously. Strong written and verbal communication skills.
Director of Internal Audit (Hybrid)
Company: Enova
Location: Chicago, IL
Posted Sep 19, 2023
We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!Full-Time Employees working 30+ hours per week are eligible for benefits; interns are not eligible.About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. Specifically, defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by management. This position interacts with the Audit Committee of the Board of Directors, executive and senior level management, internal and external auditors and various teams across the organization, requiring excellent interpersonal and communication skills.Responsibilities:Design and develop enterprise-wide risk assessments, annual audit plans, audit programs, workpapers, internal audit reports and other deliverables.Plan and perform strategic, financial, operational, and information technology / information systems audits and consulting engagements in accordance with the approved audit plan. Oversee outsourced team of auditors conducting testing of Sarbanes-Oxley controls. Manage the outsourced internal control / SOX team to prepare all information essential to the understanding and assessment of internal controls, including risk and control matrices and narrative descriptions and/or flowcharts of processes. Communicate audit findings, management responses and remediation plans/efforts to senior and executive management and the Audit Committee. Proactively follow up, monitor and close identified findings and observations. Evaluate agreed upon action plans for effective risk mitigation. Provide periodic advisory services to business management on certain strategic initiatives. Identify and communicate to the broader accounting and technology teams observations and recommendations for the enhancement of processes and internal controls. Assist the accounting and technology teams with the design and implementation of processes and internal controls. Maintain best practices for the oversight of service providers and SOX compliance policies and procedures. Partner on new and ongoing business transformation projects by providing assurance and advisory services on process, controls and risk mitigation measures. Drive the proper identification and mitigation of risks, processes and internal control gaps that have potential financial, operational, technical, strategic and compliance risk implications.Collaborate broadly across business and operational areas with senior management, Accounting, Legal, Compliance, Technology, and People teams in analyzing and assessing business processes and risk controls.Schedule and facilitate process walkthroughs, create process flows, and identify relevant SOX controls. Participate in the development of control evidence expectations and SOX testing plans.Analyze and document SOX issues, including root cause analysis, control failure identification, level of significance assessment for deficiencies and remediation plans. Prepare and/or review reports that identify control weaknesses and the resulting residual risks and best practice recommendations to management.Requirements:A Bachelor’s degree in Accounting, Finance or related field10-12 years’ experience in an accounting/financial audit roleProficiency with Sarbanes-Oxley Act (SOX) 404 requirements requiredProfessional certification such as Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) preferred Experience leading an Internal Audit department at a financial services organization is preferred A combination of Big 4 Accounting firm and public company industry experience preferredExperience evaluating SOX requirements, identifying controls, analyzing control gaps, and evaluating the design and operating effectiveness of controlsAnalytical with demonstrated project management skillsExcellent interpersonal and communication skills – written and oralProven ability to develop relationships across departments as both a leader and a participantMSOffice skills (Outlook, Word, Excel, PowerPoint, Project); LogicGate software; google gSuite of productsAble to travel on an as needed basis (less than 10% of time)BI-Hybrid LI-HybridBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a roth option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. California Applicants: Click here to review our California Privacy Policy for Job Applicants. In addition to department management, this role will need to execute audits. The role is responsible for supporting the department including but not limited to: the execution of the risk assessment, the development of annual audit plan, training & coaching of direct reports, developing their skills and supporting their career development.
Project Manager, CX
Company: OLIVER Agency
Location: Chicago, IL
Posted Sep 19, 2023
All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender identity, sexual orientation, age, neurodiversity, disability status, or any other characteristic protected by local laws.If you need us to make any adjustments to make your application process easier please let us know by emailing&8239; [email protected] Inside Ideas Group and its affiliates and subsidiaries have an internal recruitment department. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. IIG does not accept unsolicited resumes from any source other than directly from a candidate. The opportunities for growth are as wide as you can make them.Our Values and how to live them Ambition. That said, we will also give you the support, tools, feedback, and recognition to be your best – we want you to achieve what you strive for. If you’re most comfortable in safe, predictable environments, OLIVER may not be for you. You accept responsibility for your actionWe've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. You are actively pro-inclusive and anti-racist across our community, clients and creationsLearning. People who join OLIVER come to us from all stages of their careers, from entry-level to agency veteran. They find a culture of entrepreneurism, direct and meaningful client impact, deep collaboration across offices and teams, and frankly, a bit of the unknown. Using our unique methodology, and supported by bespoke technology, we design, build, and operate specialist, custom creative ecosystem with our clients.
Senior Paid Social Manager
Company: Accelerated Digital Media
Location: Chicago, IL
Posted Sep 19, 2023
Excellent leadership, communication, and collaboration skills. Accelerated Digital Media is an equal opportunity employer. Proficiency in social media management and scheduling tools. Certification in social media advertising platforms (e.g., Facebook Blueprint, TikTok Academy) is a plus. Recommend and implement new strategies, features, and technologies as needed. Qualifications: Bachelor's degree in Marketing, Advertising, Business, or related field (Master's preferred). Stay Updated: Stay informed about industry trends, emerging platforms, and updates in social media advertising. Adaptability to evolving social media advertising platforms and changing client needs is essential. Proven experience (typically 5+ years) in paid social media advertising. Why Join ADM: We offer a competitive salary and performance-based bonuses.
Director of Internal Audit (Hybrid)
Company: Enova
Location: Chicago, IL
Posted Sep 19, 2023
We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. Specifically, defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by management. This position interacts with the Audit Committee of the Board of Directors, executive and senior level management, internal and external auditors and various teams across the organization, requiring excellent interpersonal and communication skills.Responsibilities:Design and develop enterprise-wide risk assessments, annual audit plans, audit programs, workpapers, internal audit reports and other deliverables.Plan and perform strategic, financial, operational, and information technology / information systems audits and consulting engagements in accordance with the approved audit plan. Oversee outsourced team of auditors conducting testing of Sarbanes-Oxley controls. Manage the outsourced internal control / SOX team to prepare all information essential to the understanding and assessment of internal controls, including risk and control matrices and narrative descriptions and/or flowcharts of processes. Communicate audit findings, management responses and remediation plans/efforts to senior and executive management and the Audit Committee. Proactively follow up, monitor and close identified findings and observations. Evaluate agreed upon action plans for effective risk mitigation. Provide periodic advisory services to business management on certain strategic initiatives. Identify and communicate to the broader accounting and technology teams observations and recommendations for the enhancement of processes and internal controls. Assist the accounting and technology teams with the design and implementation of processes and internal controls. Maintain best practices for the oversight of service providers and SOX compliance policies and procedures. Partner on new and ongoing business transformation projects by providing assurance and advisory services on process, controls and risk mitigation measures. Drive the proper identification and mitigation of risks, processes and internal control gaps that have potential financial, operational, technical, strategic and compliance risk implications.Collaborate broadly across business and operational areas with senior management, Accounting, Legal, Compliance, Technology, and People teams in analyzing and assessing business processes and risk controls.Schedule and facilitate process walkthroughs, create process flows, and identify relevant SOX controls. Participate in the development of control evidence expectations and SOX testing plans.Analyze and document SOX issues, including root cause analysis, control failure identification, level of significance assessment for deficiencies and remediation plans. Prepare and/or review reports that identify control weaknesses and the resulting residual risks and best practice recommendations to management.Requirements:A Bachelor’s degree in Accounting, Finance or related field10-12 years’ experience in an accounting/financial audit roleProficiency with Sarbanes-Oxley Act (SOX) 404 requirements requiredProfessional certification such as Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) preferred Experience leading an Internal Audit department at a financial services organization is preferred A combination of Big 4 Accounting firm and public company industry experience preferredExperience evaluating SOX requirements, identifying controls, analyzing control gaps, and evaluating the design and operating effectiveness of controlsAnalytical with demonstrated project management skillsExcellent interpersonal and communication skills – written and oralProven ability to develop relationships across departments as both a leader and a participantMSOffice skills (Outlook, Word, Excel, PowerPoint, Project); LogicGate software; google gSuite of productsAble to travel on an as needed basis (less than 10% of time)BI-Hybrid LI-HybridBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a ROTH option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. California Applicants: Click here to review our California Privacy Policy for Job Applicants. In addition to department management, this role will need to execute audits. The role is responsible for supporting the department including but not limited to: the execution of the risk assessment, the development of annual audit plan, training & coaching of direct reports, developing their skills and supporting their career development.
Senior Business Analyst
Company: Critical Mass
Location: Chicago, IL
Posted Sep 19, 2023
If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. CM new hires & employees are the future of our organization, and we want to set you up for long-term success. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholders. You will:Business Process Re-engineering:Contributes to the analysis of business processes to identify and clarify requirementsContributes to improvements to business processesIs able to analyze and assess an organization’s business modelRequirements Documentation:Demonstrates an ability to express complex ideas clearlyFacilitates analysis, classification and documentation of requirementsProposes an appropriate document-set for a projectPublishes, distributes and facilitates sign-off of requirements documentationManages changes to the requirements baselineSupports impact analysis on changes to requirement(s) through project lifecycleEliciting Requirements:Gathers, clarifies and validates requirementsActs as interpreter who facilitates communication between clients and internal teamsAnticipates, quantifies and resolves problems and issues with requirementsStructured Analysis:Uses data and process modelling techniques to identify and clarify requirementsCommunicates with clients and internal teams to clarify and validate requirementsUses data and process modelling toolsTesting:Demonstrates knowledge of testing strategies, plans and executionParticipates actively in the development of testing strategies and plansDesigns user acceptance testing plansMonitors user acceptance testing and responses to problemsIT Fluency:Understands IT and project management conceptsUses desktop productivity applications at an superior levelIs aware of the societal impact of information and information technologyYou have:5 - 10 years experience as a Business Analyst in software or interactive web development initiativesStrong analytical skillsStrong organizational skillsApplies creative thinking and problem solving to clarifying requirements related issuesDemonstrated experience producing technology project artifacts including:Use CasesRequirements DocumentsFunctional SpecificationsTest Plans and Test CasesProcess FlowsDemonstrated experience in technology solution management, including:Usability/GUI designWeb application development methodologiesObject-oriented development approachesWorking knowledge of third-party solution providersDefining and documenting design to requirements trade-offsBroad knowledge of programs, projects and knowledge management processes and toolsetsExperience collaborating with UX/UI teamsKnowledge of user-centered content development, interface design, information architecture, digital branding and marketing communicationsDemonstrated experience in communications management, including:Ability to communicate with a variety of audiences (client and internal team)Consensus building, team building and problem solvingWritten and oral communications, including presentations to senior level executivesAbility to work with cross-functional teams (creative and technical) throughout implementation to ensure integrity to requirementsOrganizing and facilitating meetings with business users for requirements gatheringThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! You are comfortable leading workshops, working meetings and presentations. In an effort to do so, we expect our team to work from an office a minimum of 4 days per week.The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationshipsIncrease employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. As a Senior Business Analyst, you have experience gathering and documenting product requirements.