Diversified Manufacturing Partner Jobs in USA
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Customer Success Advisor
Company: Small Improvements
Location: USA
Posted May 01, 2024
Small Improvements, a Berlin-based company with a passionate and friendly team, is hiring a Customer Success Advisor. The role involves providing consultation calls, onboarding new customers, and proactively engaging with existing ones for renewals and upsells. The ideal candidate has 2-3 years of experience in sales, account management, or customer success, strong communication skills, and the ability to work in a fast-paced environment. The company values autonomy, collaboration, continuous learning, and feedback, offering a competitive salary, comprehensive benefits, and a hybrid working environment. The role is not suitable for those focused on hard selling or uncomfortable with uncertainty.
Credentialing Coordinator
Company: hims & hers
Location: USA
Posted Apr 30, 2024
The job description outlines the responsibilities of a Credentialing Coordinator, including onboarding new providers, resolving issues, and ensuring compliance with regulations. The role requires strong communication and organizational skills, as well as attention to detail. The company offers competitive benefits, including unlimited PTO and comprehensive health benefits.
Sr. Director - Professional Services Partner COE
Company: Snowflake
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> A team within Professional Services that provides technical implementation support for partners with the goal of scaling and enabling the Snowflake <strong> technical <strong> <strong> implementation <strong> capability of those partners <p> <p> The team will be focused on helping partners build out their subject matter expertise and capabilities as they relate to successfully technically implementing Snowflake a list of those activities include <p> <h3> IN THIS ROLE YOU WILL GET TO <h3> <ul> <li> <p> Creating full year with each partner that detail their goals and metrics and include an enablement path that follows a firm methodology these will be similar to one another but unique based on each partner and will be developed in tandem with the rest of the Snowflake teams that supportenable these partners <p> <ul> <li> <p> Alliances Partner Managers <p> <li> <li> <p> Education Services Training and Certification <p> <li> <li> <p> Partner Sales Engineering team <p> <li> <ul> <li> <li> <p> Outlining education plans including targets related to individuals getting trained and certified <p> <li> <li> <p> Providing technical implementation support scoping support and best practicesFinOps support including access to Snowflake tools accelerators and documentation such as blueprints and reference architecture <p> <li> <ul> <h3> ON DAY ONE WE WILL EXPECT YOU TO HAVE <h3> <ul> <li> <p> BABS degree or equivalent practical experience in a related field such as Professional Services focused work in Sales Partner Services or Alliances etc <p> <li> <li> <p> 15+ years of relevant industry experience in the Professional Services Partner Services and enablement management andor Education Services or Partner Sales Engineering <p> <li> <li> <p> Experience in management consulting or with global change management at the highest level <p> <li> <li> <p> Experience with core technical enablement including onboarding and technical training and enablement with partners <p> <li> <li> <p> Experience with scoping and solutioning enablement as well as advanced technical and implementation enablement including an ability to ensure ongoing support performance evaluation implementation certification and scaling and growth at the partner level <p> <li> <li> <p> Ability to craft full year plans for partners individually including capturingcommunicating clear metrics and objectives during quarterly business reviews with each selected partner covering consumption targets training and certification targets the status of individual projects golives and revenue targets <p> <li> <li> <p> Deep leadership and team management experience at a global scale including hiring onboarding upskilling and providing clear feedback to ensure employee engagement and growth <p> <li> <ul> <p> <em> Every Snowflake employee is expected to follow the companys confidentiality and security standards for handling sensitive data Snowflake employees must abide by the companys data security plan as an essential part of their duties It is every employees duty to keep customer information secure and confidential <em> <p><p>
Senior Manager - Partner Operations & Analytics
Company: HubSpot
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> POS23625 <strong> <p> <p> HubSpots product partnerships team is on a mission to scale the app ecosystem to help millions of businesses grow better Today there are over 1500 app partners and strategic alliances including companies like Gong PandaDoc Aircall Google and AWS that are helping HubSpot to attract and retain customers <p> <p> Our team is passionate about building valuable partnerships that create joint wins for HubSpot partners prospects and shared customers To continue to drive the growth of our ecosystem were looking for a Senior Manager of Partner Operations to uplevel our processes KPIs reporting and systems usage <p> <p> As a Senior Manager of Partner Operations your responsibilities will include analyzing internal processes for increased efficiency building the right framework around assessing the business impact of partnerships and conducting data analysis to both report on outcomes and to drive a better allocation of resources <p> <p> As the teams leader on partner operations and analytics you will have an exciting opportunity to drive transformative growth and shape the gotomarket strategy of HubSpots ecosystem <p> <p> You will work closely with other teams in operations analytics marketing product customer services and sales We are looking for people who have a partner operations background and a deep understanding of technology partnerships that can champion the right processes reporting and KPIs across the organization <p> <p> <strong> In this role youll get to <strong> <p> <ul> <li> <p> Analyze internal and partnerfacing processes and design them for improved efficiency better communications and fewer redundancies <p> <li> <li> <p> Build a reporting framework for capturing the business impact of partners and the product partnership teams activities <p> <li> <li> <p> Conduct data analysis to drive better outcomes and better understand business impact <p> <li> <li> <p> Manage one analystops employee to help facilitate objectives <p> <li> <li> <p> Be an advocate and strategic voice for the value of reporting efficiency and data <p> <li> <li> <p> Play a key role in scaling the partner ecosystem and partner gotomarket strategy <p> <li> <ul> <p> <strong> Were looking for someone who is <strong> <p> <ul> <li> <p> Highly datadriven with the ability to communicate the meaning of that data to different audiences including executives <p> <li> <li> <p> Comfortable with strategic planning technical execution and leadership <p> <li> <li> <p> Skilled in designing processes across systems teams and external stakeholders <p> <li> <li> <p> Experienced in managing partner operations for a SaaS company <p> <li> <li> <p> Capable of engaging in change management to implement their operations vision <p> <li> <li> <p> Proficient in data modeling and analysis <p> <li> <li> <p> Excited to work cross functionally in a largely remote environment <p> <li> <ul> <p> <p> <p> <strong> Cash compensation range <strong> 140400224600 USD Annually <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1C1TGMkG5mos30bkgmNIapsSzrlCOWFviewusp=sharing rel=noopener noreferrer nofollow target=blank> This resource <a> will help guide how we recommend thinking about the range you see Learn more about HubSpots <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersblogcompensationphilosophy rel=noopener noreferrer nofollow target=blank> compensation philosophy <a> from Katie Burke HubSpots Chief People Officer The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units RSUs Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons We know that benefits are also an important piece of your total compensation package To learn more about whats included in total compensation check out some of the <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersbenefits rel=noopener noreferrer nofollow target=blank> benefits and perks HubSpot offers <a> to help employees grow better At HubSpot fair compensation practices isnt just about checking off the box for legal compliance Its about living out our value of transparency with our employees candidates and community <p><p>
Representative, Patient Solutions - Healthcare RCM
Company: Acclara
Location: USA
Posted May 01, 2024
Acclara is a remote-first company with a diverse team of strategists, technologists, and service providers. They are seeking a Patient Solutions Representative to deliver high-quality patient experiences through inbound and outbound calls. The role involves assisting patients, their representatives, and payers with inquiries and concerns, focusing on first-call resolution. The ideal candidate should have 1-year of previous work experience in patient services or customer service, understanding of patient/customer service and insurance follow-up concepts, and strong problem-solving skills. Acclara offers comprehensive benefits, including medical, dental, vision coverage, parental leave, 401K with company match, and more. The pay range is $16.33 - $19.00.
New Business Senior Account Executive
Company: Twilio
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> <em> Because you belong at Twilio <em> <strong> <p> <h1> <strong> See yourself at Twilio <strong> <h1> <p> Join the team as our next New Business Senior Account Executive <p> <h1> <strong> Who we are amp why were hiring <strong> <h1> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <h3> <h3> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h1> <strong> About the job <strong> <h1> <p> As a New Business Senior Account Executive you will be responsible for prospecting solution selling and closing new business opportunities across our Messaging Voice Email and Account Security products In this role you will be directly responsible for landing and expanding our messaging business with some of the largest and fastest growing enterprise companies spanning industries such as travel financial services insurance banking logistics retail and ecommerce New Business Senior Account Executives are experts in the CPaaS ecosystem and Twilios product offerings This role is highly cross functional with deep integration with product management field marketing and solutions engineering teams <p> <h1> <strong> Responsibilities <strong> <h1> <p> In this role you will <p> <ul> <li> <p> Be responsible for new customer acquisition while being assigned a quota for iACV incremental Account Contract Value <p> <li> <ul> <ul> <li> <p> Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilios industry leading messaging voice email and account security solutions <p> <li> <li> <p> Ability to multithread Enterprise accounts and comfortable building trusted relationships at all levels of buyers and influencers from the DeveloperProduct Manager to the CSuite <p> <li> <li> <p> Work with customers across assigned verticals to understand their business and technical requirements and match them to the capabilities of Twilios communications API platform designing a solution for their specific use cases <p> <li> <li> <p> Work with teams in Finance Legal Pricing Product and Operations to design mutually beneficial contracts to address customer requirements while balancing the needs of our business <p> <li> <li> <p> Be passionate about what you do think outside the box and use worldclass interpersonal and communication skills to present complex contractual technical and financial details to prospects in a way that builds confidence and comfort in the proposed solution <p> <li> <li> <p> Balance competing priorities and manage multiple projects and deals at the same time <p> <li> <li> <p> Partner cross functionally with sales services product marketing and ISV team to develop long range territory strategies and sales plans <p> <li> <li> <p> Act as the voice of the customer to Twilios product and carrier relations teams <p> <li> <li> <p> Establish yourself as a subject matter expert in the CPaaS industry staying up to date on key industry initiatives and new capabilities sharing your knowledge with your customers and the wider Twilio gotomarket organization <p> <li> <li> <p> Establish yourself as a subject matter expert in the vertical industries you are focused on This would include understanding industry regulatory requirements macroeconomic trends competitive environment digital initiative trends and ecosystem solution partners <p> <li> <li> <p> Ability to crisply articulate the power of CPaaS and how it is benefitting other vertical industry clients <p> <li> <li> <p> Generate and maintain an accurate pipeline and forecast utilizing our CRM Salesforce <p> <li> <ul> <h1> <strong> Qualifications <strong> <h1> <h3> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <p> Demonstrated track record of selling and closing in the cloud communications platform market Specific requirements <p> <ul> <li> <p> Possess a total of 12 years of full cycle sales experience with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers <p> <li> <li> <p> Directly selling technical SaaS or CPaaS <p> <li> <li> <p> Experience outbound prospecting into install base greenfield prospecting into new accounts and executing strong QBR strategy for territory penetration <p> <li> <li> <p> Technical solutions selling experience working with real customers listening to them and solving problems <p> <li> <li> <p> Comfortable working with both line of business and highly technical leaders while influencing their understanding and building supportive partnerships across the organization <p> <li> <li> <p> Analytical account development strategy based on using data to find opportunities and prove value <p> <li> <li> <p> Demonstrated track record of managing business forecasts and financial models <p> <li> <li> <p> Entrepreneurial mindset with appetite to define process and build programs <p> <li> <li> <p> Record of delivering market driven results especially to scale and enterprise customers <p> <li> <li> <p> Excellent verbal and written communication skills English <p> <li> <li> <p> Bachelors Degree or equivalent years of experience <p> <li> <ul> <h3> <h3> <p> <strong> Desired <strong> <p> <ul> <li> <p> Deep experience working in CPAAS or global communications platforms <p> <li> <li> <p> Domain expertise from a highly quantitative industry such as Retail eCommerce DevOps Fintech Insurance advertising optimization banking or security or Software SaaS CPaas or PaaS selling experience <p> <li> <ul> <h3> <h3> <p> <strong> Location <strong> <p> <p> This role will be remote and based in the USA <p> <h3> <h3> <p> <strong> Travel <strong> <p> <h3> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately 3040 travel is anticipated to help you connect inperson in a meaningful way <p> <h1> <strong> What We Offer <strong> <h1> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h1> <strong> Twilio thinks big Do you <strong> <h1> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgimpact2021report rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $120600 $15075000 <p> <li> <li> <p> Based in New York Washington State or the San Francisco Bay area California $134000 $167500 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <li> <p> This role is eligible to earn commissions <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Principal Product Manager
Company: Wealthfront
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> Wealthfront is looking for a Principal Product Manager to own the roadmap for some of our most important product initiatives Wealthfront pioneered automated index investing by offering broad access to sophisticated investing strategies at a fraction of the cost of traditional financial advisers Since then weve continued to expand the ways we help our clients build longterm wealth through saving and investing with products like our Cash Account a highyield FDICinsured account that has amassed more than $20B in assets our Automated Bond Portfolio and our Stock Investing Account Our vision to make it delightfully easy for our clients to grow their wealth in any market condition were just getting started <p> <p> <p> <p> Your work will span improvements to existing products and the exploration of potential new 0 to 1 product opportunities You will collaborate with Engineering Design Marketing Data Science Research Operations and Compliance to craft high quality consumer experiences and strong go to market plans that result in successful products Youll use quantitative and qualitative research to drive high quality product decisionmaking <p> <p> <p> <p> Success in this role will require strong strategic thinking skills exceptional judgment analytical rigor and executional excellence You should be comfortable with ambiguity and highly complex product decisions with constantly changing assumptions Youre exceptional at framing problems and tradeoff decisions to drive alignment and wellinformed decisionmaking A passion for investing or experience building consumer financial technology products is highly desirable <p> <p> <p> <p> This is a unique opportunity to be at the center of charting the next generation of technology innovation in investing products If this gets you excited we want to hear from you <p> <p> <p> <p> <p> <p> <strong> You <strong> <p> <ul> <li> <p> 6+ years of Product Management experience in a consumer software company experience in building financial technology products is a plus <p> <li> <li> <p> Demonstrated track record of highquality decisionmaking Youre first and foremost an exceptional product thinker <p> <li> <li> <p> Excellent communication and presentation skills with an ability to quickly command trust and drive alignment with crossfunctional partners and executives <p> <li> <li> <p> Strong product sense Youre passionate about building delightful product experiences <p> <li> <li> <p> Analytical mindset with a datadriven approach to problem solving and decisionmaking <p> <li> <li> <p> Entrepreneurial and creative attitude Yes and is one of your favorite phrases <p> <li> <li> <p> Experience working with complex or highly regulated products especially those that depend on external partners to deliver the desired features <p> <li> <ul> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Use customer and business insights to frame the most important problems and opportunities and rally the team around developing the best ways to address them <p> <li> <li> <p> Define the product priorities and short medium and longterm roadmap Use data and good judgment to drive alignment around tradeoff decisions <p> <li> <li> <p> Deliver the roadmap through agile sprint cycles working with them to drive highquality customer and databacked product decisions <p> <li> <li> <p> Define success metrics and consistently measure the impact of the teams work <p> <li> <li> <p> Work crossfunctionally to take new products and features to market in a way that maximizes their success <p> <li> <ul> <p> <p> <p> <p> <p> Estimated annual salary range $200000 $230000 USD plus equity and a discretionary bonus <p> <p> Benefits include medical vision dental 401K plan generous time off parental leave wellness reimbursements professional development employee investing discount and more <p> <p> <p> <p> <strong> About Wealthfront <strong> <p> <p> <p> <p> Wealthfront started with the ambition to transform the investment advisory business with the goal to unlock access to high quality investment advice for millions who were underserved by the traditional institutions We built one of the first automated investment products that allows you to invest in a personalized portfolio of thousands of companies in seconds for a remarkably low fee We then expanded We now work with partner banks to offer exceptional banking features through a Wealthfront Brokerage Cash Account which makes it remarkably easy for people to automate their finances endtoend and eliminated the hassle of money management all of which resulted in attracting more than $50 billion of our clients hard earned money pioneering the roboadvisor category and transforming the broader industry And yet we have a long way to go to achieve our mission to build a financial system that favors people not institutions <p> <p> <p> <p> Wealthfronts vision is to make it delightfully easy to build longterm wealth on your own terms This vision is more relevant than ever because millions more people are getting into the market early and investing their hard earned savings in a handful of stocks While this is a great way to start it is inconsistent with building longterm wealth We want to empower young investors to expand their horizon and easily explore and execute on a wider range of investing strategies make informed investment decisions that are consistent with their values and beliefs while also making it effortless to grow and compound their savings exponentially in a way thats transformational to their lives and their longterm future <p> <p> <p> <p> For more information please visit <a class=fontbold underline fontbold underline postingslink href=httpwwwwealthfrontcom rel=noopener noreferrer nofollow target=blank> wwwwealthfrontcom <a> <p> <p> <p> <p> We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <p> <p> <p> <p> <strong> Please review our <strong> <a class=fontbold underline fontbold underline postingslink href=httpswwwwealthfrontcomstaticdocumentscandidateprivacynoticepdf rel=noopener noreferrer nofollow target=blank> candidate privacy notice <a> <p><p>
Senior Director of Platform Connectivity
Company: Workiva
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <p> <p> <strong> Summary <strong> <p> <p> <p> <p> The Senior Director of Platform Connectivity is responsible for the successful deployment and adoption of our connected experience across the Workiva platform This includes directtocustomer consulting services amp support and success with our Partner network This role leads the Connected Center of Excellence team developing the strategy and executing on the operational plan for the team They will also work closely with other leaders throughout Workiva to develop our connected strategy <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Create the strategy and own the execution of implementation services and enablement for the connected experience <p> <li> <li> <p> Closely partner with our Global Services organization to effectively upskill and crosstrain all implementers on our connected experience <p> <li> <li> <p> Own and execute our connected experience strategy with Partners ensuring our Partners are enabled and capable of utilizing the connected experience with a high degree of success <p> <li> <li> <p> Translates company strategy to operational strategy for our Customer amp Partner Experience team CPX with specific emphasis on goals and metrics for the connected experience <p> <li> <li> <p> Partners with our Tech Team to provide product feedback and influence the roadmap <p> <li> <li> <p> Partners with our gotomarket teams to drive successful launches of new solutions and offerings <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> Minimum Qualifications <p> <ul> <li> <p> Undergraduate degree or equivalent of education and experience in a related field <p> <li> <li> <p> 12+ years of experience in consulting software service delivery account management customer success or other relevant experience <p> <li> <ul> <p> <p> <p> Preferred Qualifications <p> <ul> <li> <p> Experience integrating data tofrom financialnonfinancial applications such as Oracle EPM Cloud or Onpremises OneStream Anaplan or Enterprise systems such as Workday Oracle EBS andor Fusion Cloud GL MS Dynamics or SAP including S4 HANA strongly preferred <p> <li> <li> <p> Prior experience with integration technology such as Informatica Boomi or Workato preferred <p> <li> <li> <p> Expertise in various data structures and schemas from a variety of ERP GRC GL FPampA or Analytics and Reporting solutions <p> <li> <li> <p> Strong understanding of API design philosophypatterns communication protocols SOAP REST JSON XML and encoding <p> <li> <li> <p> Exceptional customerfacing communication skills able to understand and articulate the needs of the client and deliver on those needs <p> <li> <li> <p> Strong ability to resolve issues with external Clevel customers <p> <li> <li> <p> Influencing collaboration and conflict resolution skills <p> <li> <li> <p> Ability to be proactive and selfdirected <p> <li> <li> <p> Excellent judgment and strong creative problemsolving skills <p> <li> <li> <p> Ability to work with all levels of management with proven Clevel relationshipbuilding capabilities <p> <li> <li> <p> Personal energetic adaptable and flexible with the ability to work successfully in a highenergy fastpaced rapidly changing environment is necessary must be able to multitask multiple projects processes programs and procedures simultaneously while working under pressure to meet deadlines organization goals and initiatives <p> <li> <ul> <p> <p> <p> Travel <p> <ul> <li> <p> 1025 <p> <li> <ul> <p> <p> <p> Working Conditions amp Physical Requirements <p> <ul> <li> <p> Reliable internet access for any period of time working remotely while not in a Workiva office <p> <li> <ul> <p> <p> <p> <p> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $15600000 $26500000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIMJ1 <p><p>
Director, Engineering - AI
Company: Sprout Social
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> Description <strong> <p> <p> Sprout Social is looking to hire a Director Engineering Artificial Intelligence to join our engineering team This leader will report to the Vice President Engineering The key focus of this role is to help build and execute our platformwide AI strategy As a member of Sprouts Engineering leadership team this leader will also facilitate strong collaboration across the engineering product management and product design organizations <p> <p> <p> <p> <strong> Why join Sprouts Engineering team <strong> <p> <p> Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in todays digitalfirst world Processing over one billion social messages daily our platform serves up essential insights and actionable information to over 30000 brands informing strategic decisions that drive business growth and innovation and fostering deeper authentic connections to their end customers Our full suite of social media management solutions includes comprehensive publishing and engagement functionality customer care solutions influencer marketing connected workflows and business intelligence <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcominsightsinvestinginai rel=noopener noreferrer nofollow target=blank> Were actively working to intuitively weave AI <a> throughout our products enabling organizations to work smarter unleash their creativity and maximize the business impact of social mediathats where you come in <p> <p> With collaborative crossfunctional teams that span mobile frontend backend QA and site reliability engineeringour team is a place to sharpen your craft and solve hard problems with the smartest people in the industry Youll get to work at a techgiant scale steering our engineering teams to make an impact on our company and our customers As a leader of a dynamic crossfunctional team of engineers data scientists product managers you will not only drive the architecture design and roadmap of your team but also inform how our products and services interconnect Join other empathetic leaders on our Engineering Leadership team who help each other grow and learn while we support and guide our teams to deliver worldclass products <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> As a Director you will be a key member of the AI leadership team and be responsible for building highfunctioning wellmotivated teams of data scientists and engineers and steering them to iteratively deliver quality results <p> <li> <li> <p> Youll lead the engineering team building foundational AIML products that will be used across our entire product suite and customer base <p> <li> <li> <p> You will partner closely with the VP Engineering and your leaders to chart the strategic growth of the current team defining and building new teams and helping to steer architecture and product direction <p> <li> <li> <p> Relying on your experience in building and maintaining highly scalable reliable distributed AI products and leading data science teams youll lead teams to iteratively deliver quality software <p> <li> <li> <p> You will guide the team through complicated product and technical roadmaps and partner with product management and design to align on the strategy for your teams and support its execution <p> <li> <li> <p> Youll grow your team of data scientists and engineers by example with effective feedback coaching and career development <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <p> Were looking for a collaborative pragmatic highly motivating Data Science leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning If you confidently lead teams to solve hard problems push them to learn from and teach each other and work across functions and teams to get your teams to deliver wed love to talk with you <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> 7+ years of experience developing and supporting AI products in a production environment <p> <li> <li> <p> 5+ years of experience managing and leading data science teams <p> <li> <li> <p> Technical expertise in modern AI technologies and designing implementing and maintaining AI models and platforms <p> <li> <ul> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Demonstrated experience developing and scaling highperformance teams through hiring and coaching of engineering leaders data scientists and ML engineers <p> <li> <li> <p> Experience aligning a teams focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse global customer base <p> <li> <li> <p> Track record of influencing and aligning stakeholders across different points of view or functions to drive successful outcomes <p> <li> <li> <p> Experience developing enterprise level distributed applications using Python Java distributed queuing systems etc <p> <li> <li> <p> Experience developing systems to deploy manage and serve machine learning models at scale <p> <li> <li> <p> Experience with generative AI including open source and third party solutions eg OpenAI <p> <li> <ul> <p> <p> <p> <strong> How youll grow <strong> <p> <p> Within 1 month youll plant your roots including <p> <ul> <li> <p> Experiencing Sprouts indepth onboarding covering everything from our company mission and values hearing directly from executives and founders to deep training on our products and the value that Sprout delivers to our customers <p> <li> <li> <p> Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps <p> <li> <li> <p> Meeting your team in 11s to understand whats working whats not and gathering learnings to implement into your role <p> <li> <li> <p> Diving into our products to learn about what makes our software unique and why customers love our products <p> <li> <li> <p> Beginning to understand the capabilities and limitations of our AI team solutions and ML platform <p> <li> <li> <p> Establishing relationships with other engineering product and design leaders and identify areas of opportunity <p> <li> <li> <p> Deploy code to production in order to understand the data science environment build tools and deployment mechanisms <p> <li> <li> <p> Learn Sprouts management practices and tools <p> <li> <ul> <p> <p> <p> Within 3 months youll start hitting your stride by <p> <ul> <li> <p> Participate in architectural discussions and decisions asking the right questions to guide your team to successful outcomes <p> <li> <li> <p> Assuming management of the AI teams engineering leaders Meet with them regularly and provide them with direct constructive feedback on their work as well as formulating career growth plans <p> <li> <li> <p> Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for longterm success <p> <li> <li> <p> Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams <p> <li> <li> <p> Helping your team and leaders improve processes and team rituals <p> <li> <li> <p> Build relationships with our infrastructure product and support teams and identify ways your teams can be more proactive and effective <p> <li> <li> <p> Identify opportunities for improvement in the team structure rituals partnership with product and design Implement some low hanging fruits create a plan for the others <p> <li> <ul> <p> <p> <p> Within 6 months youll be making a clear impact through <p> <ul> <li> <p> Guide and proactively evaluate your team execution on a major feature launch <p> <li> <li> <p> Understanding the business goals and help the team proactively focus on the right problems while balancing technical debt bugs and product features <p> <li> <li> <p> Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports <p> <li> <li> <p> Partnering with the VP Engineering product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders <p> <li> <li> <p> Measuring initial process improvements and make adjustments where appropriate <p> <li> <li> <p> Sharing best practices across the Engineering organization and help others grow from your experiences <p> <li> <li> <p> Meeting agreedupon goals and success metrics relating to health of the technology and team productivity <p> <li> <li> <p> Becoming an expert in our approach to AI and to confidently speak to everchanging trends new product features and platform enhancements to internal and external stakeholders <p> <li> <ul> <p> <p> <p> Within 12 months youll make this role your own by <p> <ul> <li> <p> Continue to develop your team both personally and professionally and having development plans in place for your team to hold them accountable <p> <li> <li> <p> Helping to hone the engineering processes across your teams teams <p> <li> <li> <p> Obtaining solicited and unsolicited and acting upon peer customer and leadership feedback <p> <li> <li> <p> Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout <p> <li> <li> <p> Surprise us Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we havent even considered yet <p> <li> <ul> <p> Of course what is outlined above is the ideal timeline but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager <p> <p> <p> <p> <strong> Our Benefits Program <strong> <p> <p> Were proud to regularly be recognized for our team product and culture Our benefits program includes <p> <ul> <li> <p> Insurance and benefit options that are built for both individuals and families <p> <li> <li> <p> Progressive policies to support worklife balance like our flexible paid time off and parental leave program <p> <li> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Wellness initiatives to ensure both health and mental wellbeing of our team <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program and employeeled diversity equity and inclusion initiatives <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting <p> <li> <ul> <p> <em> Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them Sprout maintains a remote workforce in many places in the United States However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed Few roles require an office setting If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter <em> <p> <p> Individual base pay is based on various factors including work location relevant experience and skills the responsibility of the role and job dutiesrequirements In the United States we have two geographic pay zones You can confirm the pay zone for your specific location with your recruiter during your interview process For this role our current base pay ranges for new hires in each zone are <p> <ul> <li> <p> Zone 1 $280000 to $300000 USD annually <p> <li> <li> <p> Zone 2 $260000 to $285000 USD annually <p> <li> <ul> <p> Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p> <p> Base pay is only one element of an employees total compensation at Sprout Every Sprout team member has an opportunity to receive restricted stock units RSUs under Sprouts equity plan Employees and their dependents are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health a wellness benefit Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution Sprout offers Flexible Paid Time Off and ten paid holidays We have outlined the various components to an employees full compensation package <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersbenefits rel=noopener noreferrer nofollow target=blank> here <a> to help you to understand our total rewards package <p> <p> Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer We do not discriminate based on identity <strong> <strong> race color religion national origin or ancestry sex including sexual identity age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law Learn more about our commitment to diversity equity and inclusion in our latest <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersdiversity rel=noopener noreferrer nofollow target=blank> DEI Report <a> <p> <p> If you need a reasonable accommodation for any part of the employment process please contact us by email at accommodationssproutsocialcom and let us know the nature of your request and your contact information Well do all we can to ensure youre set up for success during our interview process while upholding your privacy including requests for accommodation Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address <p> <p> For more information about our commitment to equal employment opportunity please click here 1 <a class=fontbold underline fontbold underline fontbold underline href=httpswwweeocgovsitesdefaultfilesmigratedfilesemployersposterscreenreaderoptimizedpdf rel=noopener noreferrer nofollow target=blank> Equal Opportunity Employment Poster <a> 2 <a class=fontbold underline fontbold underline fontbold underline href=httpsmediasproutsocialcomuploadsEEOAAPPolicyStatementpdf rel=noopener noreferrer nofollow target=blank> Sprout Socials Affirmative Action Statement <a> 3 <a class=fontbold underline fontbold underline fontbold underline href=httpsmailtrackiotracelink0225c8aa5f07e0cc2a3726cb054eced2253f9fc2url=https3A2F2Fwwwdolgov2Fofccp2Fpdf2Fpaytransp2520EnglishformattedESQA508cpdfampuserId=3635479ampsignature=d947f4726aa9335c rel=noopener noreferrer nofollow target=blank> Pay Transparency Statement <a> <p> <p> When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions Your personal data will be shared with Greenhouse Software Inc and Crosschq Inc cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States For more information about our privacy practices please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy <p> <p> Additionally Sprout Social participates in the EVerify program in certain locations as required by law <p> <p> LIREMOTE <p><p>
Onboarding Manager
Company: 1Password
Location: USA
Posted Apr 30, 2024
1Password is seeking a Customer Onboarding Manager with 5 years of experience in Customer Success or Project Management. The role involves managing communications between 1Password and clients, ensuring a smooth implementation of 1Password, and providing an exceptional customer experience. The ideal candidate should have strong communication and training skills, experience in onboarding or implementing multiple client projects, and a passion for helping people or businesses use software to be more productive. The role offers a competitive salary, comprehensive benefits, and opportunities for growth within Customer Success. The company values simplicity, honesty, and a human-centric approach to problem-solving.
Senior Software Engineer - Partner Ecosystem
Company: Airbnb
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <p> The Partner Ecosystem Team is building a platform to integrate and partner with smart locks Our teams goal is to deliver a magical experience for guests from the start by making checkingin easier while also creating tools to help Hosts manage their checkins <p> <p> We partner with various thirdparty lock companies across the world and many engineering teams across Airbnb <p> <p> <strong> The Difference You Will Make <strong> <p> <p> As a Senior Software Engineer on the Partner Ecosystem team you will <p> <ul> <li> <p> Design implement and maintain backend services that interact with third party vendors to help make a guests trip experience seamless <p> <li> <li> <p> Work with thirdparty vendors to help them meet Airbnbs technical standards <p> <li> <li> <p> Nurture a culture of technical quality from design through code review to production operations <p> <li> <li> <p> Mentor and provide technical guidance to junior and peer engineers in developing their technical and collaboration skills <p> <li> <li> <p> Identify and propose solutions to problems coming in the way of technical and product engineering excellence <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> 5+ years of software engineering experience <p> <li> <li> <p> Bachelors andor Masters degree or equivalent experience <p> <li> <li> <p> Experience designing scalable and resilient serviceoriented architectures <p> <li> <li> <p> Previous experience working with third party APIs is a plus <p> <li> <li> <p> Good judgment in making tradeoffs to balance shortterm business needs with longterm technical quality <p> <li> <li> <p> Strong understanding of how deep backend systems are expressed in the UX shown to customers <p> <li> <li> <p> Ability to evaluate technical approaches and design product solutions to solve realworld problems <p> <li> <li> <p> Ability to drive alignment manage projects and effectively collaborate with stakeholders <p> <li> <li> <p> Excellent communication skills and the ability to work well within a team and with teams across the engineering organization <p> <li> <ul> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a location where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>
Consumer Insights Lead
Company: Airbnb
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> The Community you will join <strong> <p> <p> The newly formed Research team drives all consumer insights trends competitive analysis and UX research for Airbnb The centralized team drives decision making for product design and other teams based on research and insights <p> <p> <strong> The difference you will make <strong> <p> <p> Airbnb is looking for a Consumer Insights Lead to join the Global Consumer Insights focusing on the LATAM region amp Canada This person will join a team that looks to provoke and inspire the organization with strategic and actionable insights to help define market opportunities amp obstacles generate refine and evaluate product amp marketing launches and monitor market performance <p> <p> This position will be responsible for building strong relationships with key regional stakeholders amp identification of regional consumer insight opportunities being the voice of the regional consumer both within the Consumer Insights amp Trends Team and the Regional Teams and managing qualitative amp quantitative consumer insight projects both globally amp at the regional level including vendor management project design analysis amp reporting <p> <p> <strong> A typical day <strong> <p> <ul> <li> <p> Lead consumer insights and be a thought partner for key stakeholders in LATAM amp Canada <p> <li> <li> <p> Be an indispensable partner to regional leadership by providing a strong objective perspective on the voice of the consumer and by identifying and prioritizing opportunities related to brand strategy product and marketing <p> <li> <li> <p> Design coordinate and execute strategic qualitative and quantitative research projects involving a wide range of methodologies such as focus groups online tools immersions ethnographies and simulated methodologies <p> <li> <li> <p> Identify and implement new and innovative research techniques to address business needs <p> <li> <li> <p> Oversee supplier relationships managing scope budget and deliverables <p> <li> <li> <p> Prepares and presents research findings through both written reports and presentations in a concise and compelling way to client teams <p> <li> <li> <p> Ensure all outputs are actionable grounded in consumer knowledge and guided by a broader understanding of business context and implications and inspire the team to uncover the so whats of all deliverables <p> <li> <li> <p> Fully leverages all market competitor and product information to produce objective and actionable insights of market drivers the competitive environment promotional and treatment trends with key customer types <p> <li> <li> <p> Partner cohesively with the broader Insights Leadership Team across business and consumer avoid silos and seek out ways to add value by synthesizing and collaborating across the teams <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> 10+ years of relevant consumer insights experience <p> <li> <li> <p> A degree in the field of research marketing or social sciences MBA a plus <p> <li> <li> <p> Deep experience in the LATAM region as well as global experience Experience in Brazil Mexico a must Canada Argentina Chile Peru amp Colombia a plus <p> <li> <li> <p> Experience on both the client side and suppliervendor side of research a plus <p> <li> <li> <p> Ability to plan manage and facilitate both regional amp global research <p> <li> <li> <p> Expertise in a wide range of both qualitative and quantitative research methods <p> <li> <li> <p> Familiarity with advanced analytic research techniques and tools digital understanding as well as leading edge market research tools amp methods <p> <li> <li> <p> Ability to manage quant data files run analysis on quant data eg ability to weight data run descriptive statistics etc program in qualtrics query SQL etc a plus <p> <li> <li> <p> Be detail oriented without sacrificing a broad strategic perspective <p> <li> <li> <p> Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork both inside and outside the department <p> <li> <li> <p> Seasoned and strategic multitasker with a handson approach and outsidethebox mentality <p> <li> <li> <p> Ability to make thoughtful decisions in real time to provide support and solve problems as they arise <p> <li> <li> <p> Comfortable in navigating and excelling in challenging environments with no playbook for success and able to simplify <p> <li> <ul> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>