Diversified Manufacturing Partner Jobs in USA
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Partner Sales Account Executive II
Company: Affirm
Location: USA
Posted Feb 24, 2024
Affirm is seeking an experienced Partner Sales Account Executive to drive business growth through channel partnerships. The role involves building and maintaining a sales pipeline, achieving sales goals, and fostering relationships with partners to increase Affirm's product sales. The ideal candidate should have a background in eCommerce and/or Credit and Payments, proven sales quota attainment, and strong relationship-building skills. Affirm offers competitive benefits, including health care coverage, flexible spending wallets, time off, and an ESPP. The company is remote-first, with most roles available across the U.S., except for a few office-based positions.
Senior Communications & Social Manager
Company: Attentive
Location: USA
Posted Feb 22, 2024
Attentive is seeking a Senior Manager of Social Media and Influencer Marketing with 8-10+ years of experience. The role involves leading organic campaigns, managing influencer tactics, and driving awareness. The ideal candidate should have a track record of successful influencer campaigns, exceptional project management skills, and a deep understanding of social media trends. They should also be able to demonstrate social media and influencer success with data, and have experience in crisis communications and managing competing priorities.
Junior Growth Marketing
Company: Nomic
Location: USA
Posted Feb 22, 2024
Nomic, a biotech company, is seeking a biology-educated individual for an entry-level marketing role. The role involves hands-on growth marketing tasks, learning various marketing skills, and communicating with life science R&D teams. The company offers a competitive salary, stock options, and benefits, with remote or in-person work options. The ideal candidate should have a master's degree in a relevant field, 0-3 years of marketing experience, strong writing skills, and the ability to learn new technologies.
Sales Specialist
Company: Spring Venture Group
Location: USA
Posted Feb 23, 2024
Spring Venture Group is a leading Medicare health insurance distributor, offering a supportive work environment with excellent benefits and income potential. The Sales Specialist position involves contacting senior clients about Medicare insurance offerings, requiring at least 1 year of pre-sales or customer experience, proficient technology skills, and strong communication abilities. The company provides competitive compensation, benefits, and a diverse, inclusive culture.
Sr. Product Marketing Manager - B2B
Company: Zenni Optical
Location: USA
Posted Feb 24, 2024
<p><strong>Company Overview<strong><p><p>Zenni Optical the worlds leading online eyewear retailer pioneered the industry in 2003 with a mission to make prescription eyewear affordable and accessible to everyone Based in the San Francisco Bay Area Zenni offers adults and children the freedom to express their personal style through highquality prescription and protective eyewear curated with a sense for fashion and incredible selection With over 51 million frames sold worldwide the company has brought massive price disruption to the traditional retail model Zenni is proud to be the Official Eyewear of the San Francisco 49ers Boston Celtics and Columbus Crew Zenni has worked with designers and tastemakers on curations and collections including Keke Palmer Iris Apfel Cynthia Rowley David Ortiz and George and Claire Kittle Zenni VR Prescription Lenses for Meta Quest 3 launched across the US Canada UK and Japan in October 2023 <p><p>For more information please visit <a class=external href=httpsc212netclinkt=0ampl=enampo=39811861amph=929449933ampu=https3A2F2Fctsbusinesswirecom2Fct2FCT3Fid3Dsmartlink26url3Dhttps253A252F252Fwwwzenniopticalcom252Fblog252Fpress252F26esheet3D5349041826newsitemid3D2023073126555426lan3DenUS26anchor3Dzenniopticalcom252Fblog252Fpress252F26index3D326md53Daa2ca53c6029ec4290e5d7d7e3ad3407ampa=zenniopticalcom2Fblog2Fpress2F rel=nofollow>zenniopticalcomblogpress<a><p><p><p><p><strong>Position Overview<strong><p><p>We are looking for a Senior Manager Product Marketing PMM to join our B2B marketing vertical within the global product marketing team In this role you will supercharge the efforts of the business development team in achieving our client satisfaction retention and growth goals Responsibilities include developing planning and executing GTM strategies and marketing programs in line with global business development objectives to increase sales and grow market share while improving profitability With each project youll play a key role in Zennis success in transforming the eyewear industry At Zenni you are the voice of the user to product and the voice of the product to users This role requires strong leadership communication creativity and analytical skills<p><p><p><p><strong>What we want you to own in this role<strong><p><ul style=> <li style=>Collaborate crossfunctionally to articulate the value of products and features to customers shape positioning strategy create messaging and strategize launches Define product positioning in the market and craft messaging that effectively communicates the products value proposition<li> <li style=>Gotomarket strategy Drive the GTM and plan how new products or features will be launched and brought to market including pricing packaging and sales enablement<li> <li style=>Market amp consumer research Guide research to understand customer needs competitive landscape and market trends to inform product decisions<li> <li style=>Product launches Orchestrate new product announcements releases and campaigns to generate buzz and adoption<li> <li style=>Sales enablement Create sales collateral playbooks competitive intel demos and training to support the sales team<li> <li style=>Customer stories Gather compelling customer success stories and case studies to showcase product impact<li> <li style=>Buying journey mapping Map and optimize the customer journey from awareness to purchase and retention<li> <li style=>Crossfunctional collaboration Work closely with product sales and marketing teams to align strategies<li> <li style=>Develop a deep understanding of the needs of B2B partners and their business customers turning those insights into a strategic vision for Zennis B2B marketing program<li> <li style=>Partner with the creative director copy and UXUI teams to bring to life product and feature stories across all consumer touchpoints to ensure seamless omnichannel messaging to the consumer<li> <li style=>Support the development of ongoing performance recapsreviews for marketing programs including sales performance advertising product performance etc<li> <li style=>Develop and own a global marketing calendar for B2B strategizing the content plan for the year including integrated marketing campaigns<li> <li style=>Support ongoing business development marketing initiatives while identifying novel ways to engage clients and deepen relationships<li> <ul><p><p><p><strong>Basic Qualifications<strong><p><ul style=> <li style=>6+ years of integrated productbrand marketing experience<li> <li style=>Ecommerce SaaS andor CPG<li> <li style=>Experience working with inhouse creative teams<li> <ul><ul style=> <li style=>A confident curious leader builder and mentor not to mention an organizational powerhouse<li> <li style=>Equipped with effective project management and communication skills you hold high standards for operational excellence budgets calendars timelines and efficiencies<li> <li style=>A highly creative and nontraditional thinker who is not afraid to question the status quo and is comfortable working in a dynamic fastpaced environment<li> <li style=>Able to develop influential and collaborative relationships across teams and functions articulating your vision that inspires colleagues and customers alike<li> <li style=>Passionate about the Zenni brand and committed to the spirit and intent of the companys core values<li> <li style=>Appreciative of culture communities and consumersyou seek to understand what inspires and drives them<li> <li style=>Juggle multiple critical timesensitive and highvisibility projects<li> <li style=>You are comfortable working in ambiguous spaces and figuring out how to move forward when there isnt an existing path<li> <li style=>Ability to bring creative ideas to life with strong storytelling<li> <li style=>Up to speed with current and online marketing techniques and best practices<li> <li style=>Thorough knowledge of web analytics eg Google Analytics WebTrends Google Trends Similarweb etc and Google Adwords<li> <li style=>Customeroriented approach with aptitude<li> <li style=>BSBA in business administration marketing or relevant field<li> <ul><p><p><p><strong>Benefits<strong><p><ul style=> <li style=>A highly competitive base salary<li> <li style=>A great career trajectory in a stable successful growing company <li> <li style=>Cuttingedge projects with opportunities for growth and professional development<li> <li style=>Excellent health benefits that the company pays for and 401k company match<li> <li style=>Annual Zenni Gift Card<li> <li style=>Great Work Life Balance<li> <ul><p><p><p>As of 01012024 the expected annual compensation range for this position is $150000 to 160000 USD Actual pay within this range will be based upon several factors including without limitation education work experience certifications geographic pay differentials market conditions and other business and organizational needs The Company anticipates that the reasonably expected salary for this position could change in the future and therefore the Company retains the right to change modify or revisit the salary range for the position for various reasons including the Companys business needs<p><p><br><br><br><p><p><p><p><p><br><br><div class=h2>About the company<div><br><p><img alt= src=httpsworkablehrs3amazonawscomuploadsphotos3773190d999e2ba5de6b4c9c9c71c0bf1a12cfjpg style=margin auto display block title=><p><p><strong>Zenni pioneered the online eyewear industry in 2003 with a mission to make prescription eyewear affordable and accessible to everyone Based in the San Francisco Bay Area Zenni offers men women and children the freedom to express their personal style through highquality prescription and protective eyewear curated with a sense for fashion and incredible selection With complete prescription pairs starting at just $695 and averaging just over $40 the company has brought massive price disruption to the traditional retail model With over 50 million frames sold worldwide a pair of Zennis is owned in every country across the globe Zenni is proud to be the Official Eyewear of the San Francisco 49ers Boston Red Sox Call of Duty League and the Chicago Bulls Zenni has worked with designers and tastemakers on curations and collections including Iris Apfel Rashida Jones Cynthia Rowley Coco + Breezy and George and Claire Kittle For more information please visit <a class=external href=httpZennicomPress rel=nofollow>ZennicomPress<a><strong><br><p><img src=httpsremotivecomjobtrack1897481blankgifsource=publicapi alt=>
Full-Stack Engineer
Company: Vividly
Location: USA
Posted Feb 24, 2024
<div class=h4>Who We Are<div> <p>Vividly is the leading modern trade promotion management TPM solution built by and for the consumer packaged goods industry From campaign creation to deductions management and promotion measurement we help brands manage every element of trade spend With our easytouse platform and industryleading experience we pride ourselves on our ability to bring businesses to the next level<p> <p>Not familiar with trade promotion spend Thats OK Most people arent Its a $8 trillion dollar problem that is ripe for disruption by an innovative SaaS startup In order to grow consumer packaged goods CPG brands spend 20 of their topline revenue to get into retailers and promote their products within those retailers The problem is that today 70 of those promotions are not ROI positive This is because ROI is hard to track The industry operates on emails pdfs and xls spreadsheets At Vividly were solving this massive problem with exciting tactics including AI Machine Learning and Fintech and adding value to everyone in the chain Some of our customers include brands you may use and love Liquid Death Amys and Laird Superfoods<p> <div class=h4><strong>Who You Are<strong><div> <p>As a FullStack Engineer for Vividly you will partner with Design and Product as well as other departments to help us ship the latest features and products for our customers Youll be a crucial part of our growing engineering team working on a wide variety of projects ranging from building machine learning models to improving userfacing analytics and interfaces<p> <div class=h4><strong>What You Will Do<strong><div> <ul style=> <li style=>Work as part of a small agile and fastmoving team<li> <li style=>Gain insight into CPG industry business models and the pain points that our customers face<li> <li style=>Use your skills and insights to help plan develop and own new tasks and projects<li> <li style=>Work on a wide variety of projects ranging from building machine learning models to improving userfacing analytics and interfaces<li> <ul> <div class=h4><strong>What We Look For<strong><div> <ul style=> <li style=>Hardworking and passionate about your work<li> <li style=>Strong analytical and communication skills<li> <li style=>Detailoriented selfmotivated and willing to take the initiative to get things done<li> <li style=>Ability to readily learn new technologies from the getgo<li> <li style=>Willing to work with a diverse set of people with different backgrounds and experiences<li> <li style=>Experience with Python and Javascript React<li> <li style=>Experience with a cloud computing platform AzureAWSGCP<li> <li style=>Experience with our tech stack GCPPythonPandasReactReduxSQLDocker or a similar stack<li> <li style=>Experience with GraphQLApollo<li> <ul> <div class=h4>Additional Info<div> <ul style=> <li style=>100 Remote position Open to anywhere in the USACanada so long as you have internet<li> <li style=>Salary and equity We base our salary bands off of current market data to ensure youre getting compensated fairly<li> <li style=>Flexible PTO and we really mean it We want folks to utilize time off to help prevent burn out <li> <li style=>Healthcare Dental and Vision We cover 100 of your monthly premiums and 50 of all dependents<li> <li style=>401K through Betterment Where we contribute 3 <li> <li style=>Weekly $20 Sharebite Stipend For every meal you purchase using your Sharebite stipend they donate a meal<li> <li style=>Monthly $50 Wellness Reimbursement physical wellness mental wellness learning amp development weve got you<li> <li style=>Monthly $200 Remote Work Stipend Use it for your phone bill and internet<li> <li style=>Vividly Days Off For every holiday you get an additional day off Whenever a holiday falls on a Monday or Friday we turn it into a 4 day weekend That means Vividly employees have 20 days of holiday right off the bat<li> <li style=>Compensation range from $100000$140000 USD or $120000185000 CAD<li> <ul><div class=contentconclusion><p>Vividly is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race religion sex sexual orientation gender identity national origin age disability genetic information political affiliation or belief<p><div><img src=httpsremotivecomjobtrack1897797blankgifsource=publicapi alt=>
Customer Solutions Engineer
Company: Uptime.com
Location: USA
Posted Feb 22, 2024
<p>The main goal of this role is to act as a dynamic connection between our company and our valued customers affiliates and the wider developer community In this position you will have the exciting responsibility of advancing our products and services offering technical assistance and valuable industry knowledge overseeing and enhancing the affiliate program and guaranteeing the triumph and contentment of our customers<p><p><p><div class=h3><strong>Key Responsibilities<strong><div><ol style=><li style=> <strong>Customer and Developer Relations<strong> <li><ol><ul style=> <li style=>Act as a technical advisor to customers and developers assisting with product integration troubleshooting and optimization<li> <li style=>Develop and maintain strong relationships with key customers and partners understanding their needs and advocating on their behalf internally<li> <li style=>Organize and participate in community events webinars and workshops to engage with and educate the developer community and future customers<li> <ul><li style=> <strong>CrossFunctional Collaboration<strong> <li><ul style=> <li style=>Work closely with the product marketing and sales teams to align overall business objectives<li> <li style=>Provide feedback from customers and affiliates to inform product development and marketing strategies<li> <li style=>Collaborate with customer support to ensure a seamless and positive customer experience<li> <ul><li style=> <strong>Data Analysis and Reporting<strong> <li><ul style=> <li style=>Collect and analyze data from various sources customer feedback affiliate performance product usage to inform decisionmaking<li> <li style=>Create reports and dashboards that track key metrics related to affiliate program success and customer satisfaction<li> <li style=>Use data insights to recommend strategies for improving product offerings customer engagement and affiliate satisfaction<li> <ul><li style=> <strong>Affiliate Liaison<strong> <li><ul style=> <li style=>Onboard new affiliates providing them with the necessary tools resources and support to succeed<li> <li style=>Monitor affiliate performance analyze data to identify trends and opportunities for improvement<li> <li style=>Maintain regular communication with affiliates offering updates and gathering feedback to enhance the program<li> <ul><p><strong>Requirements<strong><p><div class=h3><strong>Skills and Qualifications<strong><div><ul style=> <li style=>Proven experience in technical advocacy affiliate marketing or customer success roles<li> <li style=>Strong understanding of the developer ecosystem and the technical challenges faced by customers<li> <li style=>Excellent data analysis skills with the ability to translate data into actionable insights<li> <li style=>Strong communication and interpersonal skills with the ability to engage effectively with both technical and nontechnical audiences<li> <li style=>Experience with CRM and data analysis tools Hubspot a huge plus<li> <ul><p><p><div class=h3><strong>Performance Metrics<strong><div><ul style=> <li style=>Growth and performance of the affiliate program eg number of active affiliates affiliatedriven revenue<li> <li style=>Customer satisfaction and retention rates<li> <li style=>Engagement metrics eg participation in community events feedback collected<li> <li style=>Achievement of key performance indicators related to product adoption and usage among targeted developer communities<li> <ul><p><strong>Benefits<strong><p><div class=h3>How we will support your growth and success <div><ul style=> <li style=>Partner with executives leadership and crossfunctional organization including engineering marketing and business operations<li> <li style=>Professional development opportunities to further skills and knowledge <li> <li style=>Discover the exciting world of monitoring observability and SRE while becoming an advocate and drive innovation in the industry<li> <li style=>A supportive team of passionate and dedicated individuals all focused on building the best monitoring service in the world<li> <ul><ul style=> <li style=>Health Care Plan Medical Dental amp Vision for US Employees <li> <li style=>Unlimited PTO +Vacation Sick amp Public Holidays<li> <li style=>Family Leave Maternity Paternity<li> <li style=>Training amp Development<li> <li style=>Work From Home<li> <ul><br><br><div class=h2>About the company<div><br><p>Uptimecom is a leading provider of website monitoring and performance optimization solutions We help businesses of all sizes ensure that their websites and online applications are always available and running smoothly<p><p><br><p><p>Our advanced monitoring platform checks websites and servers from locations all over the world alerting users to potential issues and downtime We also offer a range of tools and services to help businesses optimize their website performance including website speed testing load testing and performance analytics<p><p><br><p><p>At Uptimecom we are committed to providing our customers with the best possible experience and helping them succeed online Our team is made up of skilled professionals with a passion for technology and a commitment to customer satisfaction So if you are looking for a reliable and efficient way to monitor and improve your websites uptime and performance Uptimecom is the perfect choice<p><img src=httpsremotivecomjobtrack1898164blankgifsource=publicapi alt=>
Senior Identity Engineer
Company: Datavant
Location: USA
Posted Feb 22, 2024
<p>Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely Datavant has a network of networks consisting of thousands of organizations more than 70000 hospitals and clinics 70 of the 100 largest health systems and an ecosystem of 500+ realworld data partners<p> <p>By joining Datavant today youre stepping onto a highly collaborative remotefirst team that is passionate about creating transformative change in healthcare We hire for three traits we want people who are smart nice and get things done We invest in our people and believe in hiring for highpotential and humble individuals who can rapidly grow their responsibilities as the company scales Datavant is a distributed remotefirst team and we empower Datavanters to shape their working environment in a way that suits their needs<p> <p>Datavant is seeking a Senior Identity Engineer to work fulltime 100 remotely on the identity management team An Identity Engineer is responsible for designing implementing and maintaining an organizations identity and access management solutions They work closely with IT and DevOps teams to ensure secure and efficient access to systems and applications<p> <p><strong>Key technologies and skills include <strong><p> <ol style=> <li style=>Azure AD Experience with Azure Active Directory including user management authentication and authorization<li> <li style=>Omada Identity Knowledge of Omada Identity Manager or like Identity Management tool ie Sailpoint Saviynt etc used identity lifecycle management access management user provisioning role management and compliance <li> <li style=>SAML OAuth2 OpenID Connect Security Assertion Markup Language SAML is a single signon SSO authentication protocol between identity and service providers As well as other commonly used authentication standards like OAuth and OpenID Connect implementations include both Azure AD and Okta <li> <li style=>Okta Okta identity and access management platform to provide SSO and multifactor authentication to internal users as well as partners and customer identity and access management CIAM<li> <li style=>PowerShell Strong scripting skills in PowerShell are needed to automate identity management tasks such as user provisioning group management and access control<li> <ol> <p><strong>Responsibilities Include<strong><p> <ul style=> <li style=>Migrate legacy PartnerCustomer accountsusers from an OnPremise Active Directory to an Okta LDAP <li> <li style=>Evaluating and automating Identity Management requirements within Azure AD environments<li> <li style=>Ensuring federated access across Active Directory Azure AD and Okta environments<li> <li style=>Troubleshooting and resolving Azure environment performance issues connectivity issues security issues etc<li> <li style=>Implementing new environments in the Azure DevOps cloud related to subscriptions and IAM Roles<li> <li style=>Working with teams to integrate Azure infrastructure components into processes and procedures<li> <li style=>Implementing monitoring and maintaining Microsoft Azure solutions including primary services related to Identity Groups Managed Identity and MSGraph use cases<li> <li style=>Working with Azure AD Identity MFA PIM Access Packages MyApps and MyAccess Azure AD Security Conditional Access Policies and Cloud Defender including Defender for Identity <li> <li style=>Ability to drive their own workload and take initiative<li> <li style=>Ability to meet with external customers <li> <ul> <p><strong>Qualifications<strong><p> <ul style=> <li style=>Bachelors degree in computer science information technology or related field or seven or more years of equivalent experience<li> <li style=>Seven years or more of experience in supporting applications and functions in the Azure Cloud<li> <ul> <p><span style=fontweight>We are committed to building a diverse team of Datavanters who are all responsible for stewarding a highperformance culture in which all Datavanters belong and thrive We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status<span><p> <p><span style=fontweight>Our compensation philosophy is to be externally competitive internally fair and not win or lose on compensation Salary ranges for this position are developed with the support of benchmarks and industry best practices <span><p> <p><span style=fontweight>Were building a highgrowth highautonomy culture We rely less on job titles and more on cultivating an environment where anyone can contribute the best ideas win and personal growth is driven by expanding impact The range posted is for a given job title which can include multiple levels Individual rates for the same job title may differ based on their level responsibilities skills and experience for a specific job The estimated salary range for this role is <span><span style=fontweight>$140000 $160000<span><span style=fontweight><span><p> <p><em><span style=fontweight>At the end of this application you will find a set of voluntary demographic questions If you choose to respond your responses will be<span><em><em><span style=fontweight> <span><em><em><span style=fontweight>anonymous and <span><em><em><span style=fontweight>used to help us identify areas of improvement in our recruitment process <span><em><em><span style=fontweight><span><em><em><span style=fontweight>We can only see aggregate responses not individual responses In fact we arent even able to see if youve responded or not<span><em><em><span style=fontweight><span><em><em><span style=fontweight> Responding is your choice and it will not be used in any way in our hiring process<span><em><em><span style=fontweight><span><em><p><img src=httpsremotivecomjobtrack1897879blankgifsource=publicapi alt=>
Director, Compensation
Company: Anthology Inc
Location: USA
Posted Feb 24, 2024
Anthology, a global EdTech company with over 150 million users, is seeking a Director of Compensation. The role involves leading compensation strategy, overseeing broad-based, executive, and sales compensation, and managing a team. The ideal candidate will have a Bachelor's degree in HR or related field, 10+ years of compensation experience, and a proven track record in leading high-performing teams. The pay range is $153,000 - $175,000/year.
Account Executive
Company: Grantify
Location: USA
Posted Feb 22, 2024
Grantify is a rapidly growing generative AI start-up that specializes in simplifying government grants and funding opportunities for technology enterprises. They are seeking an Account Executive with strong communication skills, industry experience, and remote work proficiency. The role offers competitive compensation, generous leave, health insurance, work from home support, social connectivity, eco-friendly initiatives, and exclusive discounts. Grantify is committed to diversity, equity, inclusion, and belonging, and does not discriminate based on various factors.
Specialist, FP&A
Company: Cint
Location: USA
Posted Feb 24, 2024
Cint, a pioneer in research technology, is seeking a dynamic Specialist, FP&A, to support financial planning and strategic initiatives. The role involves collaboration with stakeholders, financial forecasting, modeling, and analysis. The candidate will report to the Vice President of FP&A in the US, providing support to Marketing, Customer Experience, and Supply & Data Partnerships teams. Key responsibilities include preparing management reporting packages, reviewing financial outcomes, managing headcount planning, supporting the Accounting team, and participating in the Annual Budget. Qualifications include a Bachelor's degree in Finance, Accounting, or related field, progressive FP&A experience, strong analytical skills, and proficiency in Excel and Business Intelligence tools. The role offers a competitive salary range and benefits, including medical, dental, vision insurance, 401K, PTO, remote work, and paid parental leave.
Senior Customer Success Manager
Company: Parade.ai
Location: USA
Posted Feb 25, 2024
<div class=contentintro> <p>Parade is the leader in providing capacity management tools to freight brokers and 3PLs Our technology platform revolutionizes the digital landscape for our customers with the vision of becoming the Bloomberg Terminal for Trucking an $800B industry Our platform has already been recognized by Inc Magazine Business Insider and FreightTech 100 and were just getting started<p> <div> <div class=h2>Senior Customer Success Manager<div> <p>This is an opportunity to join one of the most advanced and fastest growing tech companies in the logistics and supply chain space Having secured $127M in Series A funding last year we are in growth mode to support our expanding customer and product base In the last year alone weve seen our revenue stream customer base and digital activity grow by 5x This newly created position will be an integral part of our Customer Experience team as we embark on the next phase of our growth<p> <p>The Senior Customer Success Manager Sr CSM makes a direct and meaningful contribution to how quickly our customers are able to get the benefits of the tool CSMs are front line with customers collecting feedback and influencing the direction of the product roadmap advocating for customer needs and working directly with Product and Engineering leaders to improve the platform and the experience of our customers As a Sr CSM your ideas to better service internal and external stakeholders through product improvements are always heard and results are seen tangibly in quick process improvements new tooling and product enhancements<p> <div class=h4>Responsibilities<div> <ul style=> <li style=>Engage current clients on a regular basis to reinforce ROI by working with customers to achieve their business goals and KPIs<li> <li style=>Analyze client data to proactively identify scenarios requiring configuration or technical intervention and areas of opportunity to increase value<li> <li style=>Document client issues requiring field support and guide activities of field support staff in order to ensure client satisfaction and efficient allocation of resources<li> <li style=>Partner with customers to coach effective use of system data and applicable best practices<li> <li style=>Return client feedback to product teams where applicable in order to drive continuous improvement through key client insights<li> <li style=>Adapt quickly to shifting business priorities based on client expectations andor business needs<li> <ul> <div class=h4>What Success Would Look Like in Your First Few Months <div> <ul style=> <li style=>Fully own and manage a book of business of 3050 customers working with crossfunctional teams eg Marketing Product Engineering Leadership to capture success stories and create strategies to maintain customer satisfaction<li> <li style=>Create account plans for each customer that delivers the ROI of Parade and through the customers achievement of their business goals<li> <li style=>Understand each customers KPIs and what needs to be done for the customer<li> <li style=>Organize executive business reviews EBRs for all customers that are within 90 days of renewal<li> <ul> <div class=h4>Basic Qualifications<div> <ul style=> <li style=>4+ years working as a Customer Success Manager <li> <li style=>1+ years of professional experience working in truckload freight logistics ideally at a freight brokerage andor in relevant logistics technology <li> <li style=>Professional experience working at a SaaStechnology company<li> <li style=>Demonstrated ability to learn and explain a technical product or concept in a clientfacing role <li> <li style=>Experience building efficiencies and repeatable processes within your portfolio<li> <ul> <div class=h4>Preferred Qualifications<div> <ul style=> <li style=>Experience working with SQL <li> <li style=>Be technologyoriented leveraging technology solutions and productivity platforms to run their function ie CRM experience advanced spreadsheet knowledge and data analysis Google SlidesPowerPointKeynote querying tools Asana Metabase<li> <li style=>Be a team player with a rollupthesleeves work ethic comfortable with the ambiguity of working in a fastpaced growth environment<li> <li style=>Strong leadership skills and presence proven ability to establish relationships and lead discussions with various partners and executives<li> <li style=>Excellent written and verbal communication project management and negotiating skills<li> <li style=>Proven experience in successfully coordinating internally across many different teams<li> <li style=>An aura of integrity professionalism confidence and a willingness to assist<li> <ul> <div class=h4>Perks<div> <ul style=> <li style=>Competitive salary and compensation package with full Medical Dental and Vision benefits <li> <li style=>401k plan to help you save for the future <li> <li style=>UNLIMITED Paid Time Off and we want you to use it <li> <li style=>100 Remote <li> <li style=>Company Offsites to get to know your teammates <li> <ul> <div class=h4>Compensation<div> <p>The expected ontarget compensation for this role is between $60000$150000 for work performed in the United States Starting pay for the successful applicant will depend on a variety of jobrelated factors which may include experience level transferrable skills education location business needs training and market demands This range may be modified in the future <p> <p> <p> <div class=contentconclusion> <p>Parade is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive positive professional and respectful environment for all our employees<p> <div> <img src=httpsremotivecomjobtrack1898274blankgifsource=publicapi alt=>