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Services Designer
Company: Great Minds®
Location: Washington DC
Posted Mar 14, 2024
<p><b>Job description<b><br >Great Minds a rapidly growing mission driven Public Benefits Corporation PBC that develops high quality knowledge building curricula for grades PK12 seeks a <strong><strong>Services Designer<strong><strong> to join our dynamic team<br ><strong>Company Profile<strong><br >Great Minds brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning Our curricula Wit amp Wisdom ® Geodes Eureka Math™ and PhD Science™ all support teachers as they take students beyond rote learning to provide a deeper more complete understanding of the humanities mathematics and sciences Founded in 2007 Great Minds now employs more than 1100 people<br >For additional information please visit wwwgreatmindsorg <br ><strong>Our Market Position<strong><br >Great Minds Eureka Math™ is the most widely used curriculum in the history of American education It enjoys an unrivaled 40+ net promoter score Eureka Math™ and its sister products Wit amp Wisdom ® and PhD Science™ embrace much higher expectations for all students and all teachers In a market dominated by scripted procedural materials that drive expectations down Great Minds produces curricula that celebrate knowledge respect the craft of teaching and acknowledge the true capabilities of students<br ><strong>Role Overview<strong><br >The Services Designer supports Great Minds in its mission to foster effective implementation of all curriculum products This role is responsible for researching writing reviewing and revising content that supports the implementation efforts of current and potential users of Great Minds curricula The Service Designer will develop professional learning experiences in alignment with best practices for adult learning <br >This role is an exceptional opportunity for an experienced educator instructional coach curriculum developer or school leader who possesses K12 content knowledge and pedagogical expertise passion for highquality knowledgebuilding curriculum and the belief that every child is capable of greatness While the work is remote this will also be a highly collaborative position necessitating a strong sense of teamwork and cooperation <br ><strong>Reports To<strong><br ><p><ul><li>Director Service Development<li> <ul><p> <br ><strong>Responsibilities<strong><br ><p><ul><li>Create external professional development to facilitate the highest quality of implementation classroom instruction and instructional leadership for users of Great Minds curricula<li> <ul><ul><li>Define multiyear learning sequences around content instruction and academic equity with both synchronous and on demand delivery modes for teachers and administrators at the school and district level<li> <ul><ul><li>Participate in the writing effort for all PD resources eg digital course videos digital course downloads and reading material workshop facilitator guides workshop facilitator handouts for example <li> <ul><ul><li>Participate in an iterative process of creating facilitating observing and revising offerings based on participant input and feedback <li> <ul><ul><li>Maintain indepth knowledge of at least one of Great Minds curricular designs and ensure users are prepared to implement the curriculum with fidelity and to deliver high quality equitable instruction to all students <li> <ul><ul><li>Use quantitative and qualitative data on teaching and administrative practices and stated needs including from student performance data to create learning offerings<li> <ul><ul><li>Design materials and experiences with an outcomes orientation focused on the behavior changes required to implement Great Minds curricula<li> <ul><ul><li>Create materials and experiences for internal development of Success Leads and Success Coaches <li> <ul><ul><li>Think flexibly and openly about the future possibilities of service offerings<li> <ul><ul><li>Communicate and collaborate effectively with other members of the Service Design and Development team as needed<li> <ul><ul><li>Meet deliverable milestones and deadlines consistently and bring a solutions orientations when and where roadblocks may occur<li> <ul><ul><li>Provide timely communication with the Senior Director and Success leadership to address priorities challenges risks feedback and other matters relevant to Great Minds and its mission <li> <ul><ul><li>Cultivate and maintain a strong and supportive Great Minds culture in all work environments with an emphasis on trust collegiality curiosity and quality <li> <ul><ul><li>Perform other duties as assigned<li> <ul><p><br ><b>Job requirements<b><br ><strong>Requirements<strong><br ><p><ul><li>At least 3 years of experience teaching or developing professional development in support of a specific curriculum or other educational resource <li> <ul><ul><li>Content knowledge in math humanities or science with a bachelors or masters degree in an associated content area <li> <ul><ul><li>At least 1 year of experience designing and writing inperson or virtual PD workshops andor writing asynchronous digital professional development courses <li> <ul><ul><li>Experience facilitating professional development workshops for teachers and administrators <li> <ul><ul><li>Knowledge of the history and evolution of pedagogical approaches <li> <ul><ul><li>Strong writing and editing skills with demonstrated writing ability<li> <ul><p> <br ><strong>Attributes<strong><br ><p><ul><li>Deep content knowledge and extensive knowledge of the K12 education space<li> <ul><ul><li>Passion for and commitment to the importance of highquality knowledgerich curriculum<li> <ul><ul><li>Commitment to high standards instructional quality and continuous improvement for oneself and others <li> <ul><ul><li>Receptivity to feedback with a focus on reflective practice<li> <ul><ul><li>Highly collaborative with the ability to consistently exhibit diplomacy tact and integrity<li> <ul><ul><li>Appreciation for the challenges and victories faced everyday by educators<li> <ul><ul><li>Empathy curiosity and the desire to continually grow as a learner<li> <ul><ul><li>Deep belief that every child is capable of greatness<li> <ul><p> <br ><strong>Details<strong><br ><strong>Required Education<strong><br ><p><ul><li>Bachelors degree<li> <ul><p> <br ><strong>Status<strong><br ><p><ul><li>Fulltime<li> <ul><p> <br ><strong>Location<strong><br ><p><ul><li>Remote<li> <li>Future travel ~5 may be required<li> <ul><p> <br >New employees will be required to successfully complete a background check<br >The expected base salary range for this position is <strong>$63000 $71000<strong> The offered salary benefits and other incentives are dependent on numerous factors including but not limited to location work experience skills and internal equity considerations <br >Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains <strong> greatmindsorg <strong>or <strong> greatmindsrecruiteecom <strong> If in the course of the application or hiring process with Great Minds you are contacted through another domain are requested to provide banking or other sensitive information or you note any other suspicious activity please contact securitygreatmindsorg <br >Great Minds is an equal opportunity employer We will extend equal opportunity to all individuals without regard to race religion color sex including pregnancy sexual orientation and gender identity national origin disability age genetic information or any other status protected under applicable federal state or local laws Our policy reflects and affirms the organizations commitment to the principles of fair employment and the elimination of all discriminatory practices<br >LIRemote<p>
Customer Experience Specialist
Company: CleanChoice Energy
Location: Washington DC
Posted Mar 14, 2024
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>Job Title Customer Experience Specialist<span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>Entrylevel 40 hoursweek <span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>Classification nonexempt under FLSA<span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>Location 100 Remote <span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>About<span><span><span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>CleanChoice Energy a national renewable energy company that empowers people and businesses to cut emissions and live cleaner healthier lives is seeking a Customer Experience Specialist to join the Customer Experience team This is a unique opportunity to join a mission driven organization transforming the US electricity market by switching homes and businesses to 100 clean pollutionfree energy<span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>Job Description <span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>This role will be focused on customer support issue resolution customer education and quality assurance We are looking for someone who has a customercentric mindset is empathetic and patient and has a positive attitude In this role you will be responsible for being the voice of the company for all things customer service and sales leading to mutually beneficial relationships with our clients while striving to find opportunities to generate revenue for the company and increase retention The ideal candidate is optimistic and professional focusing on solving problems and doing whatever it takes to make a difference in every customer interaction This person will report to the Customer Experience Supervisor and will not have direct reports <span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>Responsibilities<span><span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span><span>Customer Support Provide prompt and courteous customer assistance via phone email chat or inperson interactions to achieve firstcall resolution FCR<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Issue Resolution Investigate and resolve customer inquiries concerns and issues efficiently ensuring a favorable resolution<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>ProductService Knowledge Develop a deep understanding of our productsservices to effectively address customer inquiries and provide relevant information<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Documentation Maintain thorough and accurate customer interactions and transaction records using our CRM system<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Customer Education Educate customers on product features benefits and best practices<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Quality Assurance Ensure that all customer interactions meet or exceed company standards for professionalism and quality<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span><span><span>Qualifications and Skills<span><span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span><span>A minimum of a High School Diploma or bachelors degree is preferred<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Previous customer service experience preferred<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Must have excellent communication skills both written and verbal<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Strong problemsolving and criticalthinking abilities<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Must be empathetic and patient when dealing with customer inquiries or complaints<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Adept at overcoming objections<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Proficiency in using Salesforce and other customer support tools<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Must have solid attention to detail and organizational skills<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Bilingual English and Spanish speaking a plus but not required<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span><span><span>Travel<span><span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span><span>100 remote<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span><span><span>Work Environment <span><span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span><span>100 remote<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span><span><span>Compensation<span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>This position offers compensation commensurate with experience and skills and a robust benefits package <span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>How to Apply<span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>CleanChoice Energy is an Equal Opportunity Employer Our staffs diverse multidisciplinary background drives our success and we are committed to ensuring that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status or any other characteristic protected by law To apply please submit a resume and cover letter via<span><span><span><span><span><span><span><span><span><span><span><span> wwwcleanchoicenergycomcareers<span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span><span>About CleanChoice Energy<span><span><span><span><span><span><span><span><p> <p><span><span><span><span><span><span><span>Our mission is to transform the US electricity market by switching homes and businesses to 100 clean pollutionfree energy We are working toward a world free of catastrophic climate change with pure clean air and abundant renewable energy by providing renewable energy to everyone everywhere <span><span><span><span><span><span><span><p> <p><br > <p>
Full-Stack (.NET) Developer (5065)
Company: MetroStar
Location: Washington DC
Posted Mar 14, 2024
<p>As a <strong>FullStack NET Developer <strong>youll work on a portfolio of missioncritical applications that support the highest levels of the federal government <p> <p>We know that you cant have great technology services without amazing people At MetroStar we are <strong>obsessed <strong>with<strong> <strong>our people and have led a twodecade legacy of building the best and brightest teams Because we know our future relies on our deep understanding and relentless focus on our people we live by our mission A passion for our people Value for our customers<p> <p>If you think you can see yourself delivering our mission and pursuing our goals with us then check out the job description below<p> <p><strong>What Youll Do<strong><p> <ul><li>Develop web applications using NET C Entity Framework MVC RESTFul APIs<li> <li>Establish and maintain a high level of client trust and confidence with your software development skills<li> <li>Creatively think out of the box to help out with troubleshooting issues and providing innovative solutions that fit customers needs<li> <ul><p><strong>What Youll Need to Succeed<strong><p> <ul><li>5 years of designing applications using primarily Net<li> <li>Experience supporting technical reviews to integrate systems security applications for portability flexibility and data exchange with disparate systems<li> <li>Experience integrating custom applications across networks<li> <li>Experience architecting troubleshooting securing and optimizing bastion forest domains<li> <li>Experience with the following tech stack <ul><li> Net Web Forms and MVC web application development in C<li> <li>Object Relational Mapping ORM frameworks such as Entity Framework<li> <li>Front End HTML CSS JavaScript JQuery Angular and React<li> <li>Source Code CICD Team Foundation ServerAzure DevOps Bitbucket and GitHub<li> <ul><li> <li>An active TSSCI security clearance<li> <li>A Bachelors degree <li> <ul><p><strong>Why Consider this Role<strong><p> <ul><li>Work with a highly talented fastpaced team<li> <li>Support a premier mission with high visibility and impact<li> <li>Have the ability to influence the roadmap of the application portfolios<li> <li>Exposure to numerous career growth opportunities and mentorship<li> <ul><p>Like we said <strong>we are <strong>big fans of our people Thats why <strong>we offer<strong> a generous benefits package professional growth and valuable time to recharge Learn more about our company culture code and benefits Plus check out our accolades<p> <p><strong>Dont meet every single requirement <strong><p> <p>Studies have shown that women people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification At MetroStar we are dedicated to building a diverse inclusive and authentic culture so if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to go ahead and apply We pride ourselves on making great matches and you may be the perfect match for this role or another one we have Best of luck The MetroStar People amp Culture Team<p> <p><strong>What we want you to know<strong><p> <p>In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire<p> <p>MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities duties and skills required of personnel so classified Furthermore they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems<p> <p><strong>Not ready to apply now <strong><p> <p>Sign up to join our newsletter here<p> <div> <p>EEO IS THE LAW MetroStar Systems LLC MetroStar invites any employee andor applicant to review the Companys Affirmative Action Plan This plan is available for inspection upon request by emailing msshrmetrostarcom<p> <div>
Business Analyst (100% Remote) REF1584S
Company: Citizant
Location: Washington DC
Posted Mar 14, 2024
<p><b>Company Description<b> <p><p>Citizant is a leading provider of professional IT services to the US government We seek to address some of our countrys most pressing challenges in the areas of Agile application development Enterprise Data Management Enterprise Architecture and Program Management support services focusing on the US Departments of Homeland Security and Treasury We strive to hire only ethical talented passionate and committed A Players who already align with the companys core values Drive Excellence Reputation Responsibility and a Better Future No matter how large we grow Citizant will retain its collaborative supportive smallcompany culture where successful team effort to address external and internal customer challenges is valued above all individual contributions<p> <p><b>Job Description<b> <p><p>Join our dynamic remote team as a Business Analyst where you can serve our federal client You will perform data analysis and help gather requirements for a data architecture and security project<p> <p><strong>Position Duties<strong><p> <ul><li>Collaborating with stakeholders to understand business objectives and requirements related to data architecture and data security<li> <li>Conducting thorough analysis of existing systems processes and data structures<li> <li>Conduct interviews surveys workshops using various techniques to gather requirements from stakeholders<li> <li>Analyze requirements to ensure they are clear complete and unambiguous<li> <li>Creating detailed business requirements documentation and assist with the writing of technical specifications<li> <li>Working closely with the technical team members to ensure that business requirements are accurately translated into technical specifications<li> <li>Facilitating communication between technical and nontechnical stakeholders to ensure a common understanding of the requirements<li> <li>Assist in the implementation of new processes including training and support for endusers<li> <ul><p><b>Qualifications<b> <p><p><strong>Required Skillset<strong><p> <ul><li>Must have a minimum of 5 years of related experience<li> <li>Proven experience as a Business Analyst supporting data and security focused projects<li> <li>Strong analytical skills with the ability to translate complex business requirements into technical solutions<li> <li>Excellent communication skills which allow you to effectively work with both technical and nontechnical team members<li> <li>Solid understanding of data architecture and data security concepts<li> <li>Strong written and verbal communication skills<li> <ul><p><strong>Desired Skillset<strong><p> <ul><li>Experience working with the Federal Government<li> <li>Understanding of Zero Trust Architecture<li> <li>Experience working with Agile Teams utilizing Scrum<li> <ul><p><strong>Education<strong><p> <ul><li>Must have a Bachelors Degree in Computer Science or other technical field of study<li> <ul><p><strong>Clearance Requirement<strong><p> <ul><li>Ability to obtain a Public Trust Clearance<li> <li>Must be a US Citizen<li> <ul><p><b>Additional Information<b> <p><p>Citizant strives to be an employer of choice in the Washington metropolitan area Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits as well as the opportunity for personal and professional development<br >Citizant is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status<p>
Billing Support Specialist
Company: OVHcloud
Location: Washington DC
Posted Mar 14, 2024
EEO StatementOVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. Excellent communication skills, both written and verbal, is a requirement. https://us.ovhcloud.com. OVHcloud US delivers bare metal servers, hosted private cloud, hybrid and public cloud solutions. Through the OVHcloud spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges – today and tomorrow. Working ConditionsStandard office environmentCompany Description – About OVHcloudOVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud manages 40 data centers across 12 sites on four continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. With a 21-year heritage, OVHcloud is committed to developing responsible technology and strives to be the driving force behind the next cloud evolution. Experience using a ticketing system for support (ServiceNow, Zendesk). Strong organizational skills with the ability to prioritize multiple issues/requests.
IT Helpdesk Support/Power Platform
Company: Planet Technologies
Location: Washington DC
Posted Mar 14, 2024
<p>The IT Help DeskPower Platform Support role is responsible for implementing Microsoft 365 solutions for an onsite client in the DC area This position works with a Managing Architect onsite to deploy customized solutions that meet the unique needs of the customer The role will provide a variety of solutions ranging from onsite IT support to more complex levels of support depending on the needs identified by the customer <p> <p>Specifically the incumbent must be willing to be responsible for critical daytoday support of users devices and systems both onpremises and cloud based As a M365 Consultant they will also use their knowledge of Microsoft 365 technologies Exchange Microsoft 365 Entra Identity and other platform security measures to implement secure scalable and highperformance solutions The Consultant will be expected to perform a broad range of tasks including but not limited to infrastructure management solution configurationdeployment steady state support and growth in skills pertaining to Technology that meets the clients needs <p> <p>Finally the role will provide an opportunity to develop expertise in working with Power Apps Power Automate Dynamics 365 C and JavaScript to help develop and deploy Dynamics 365 solutions <p> <p><b>Education and Experience<b> <p><ul><li>Required Minimum Training Graduation from a fouryear college or university or equivalent training and experience in the field of work related to the positions role may be substituted on a yearforyear basis<li> <li>2+ years of experience designing and implementing Microsoft solutions <li> <li>Entry level knowledge of Microsoft technologies including Exchange Microsoft 365 Entra Identity Teams Windows Microsoft Office Microsoft Defender and other platform features<li> <li>Foundational knowledge and experience with Dynamics CRM Microsoft Power Platform and Automation <li> <li>Strong communication and problemsolving skills<li> <li>Ability to work collaboratively in a team environment<li> <li>Experience working with enterprise customers<li> <li>Experience developing and editing PowerShell scripts for platform automation is preferred<li> <ul><p><b>Essential Duties<b> <p><ul><li>Help to support the onsite Support Engineer as required to provide daytoday support on desktopenduser support application and backend systems <li> <li>Will help to build andor support Power Platform and Dynamics 365 Solutions<li> <li>Responsible to participate in customer meetings and workshops to gather requirements understand customer needs and provide guidance on Microsoft 365 solutions<li> <li>Collaborate with onsite Architect translating project activities to tasks including effort and dependencies<li> <li>Meet project expectations on quality of work deliverables and task completion on time<li> <li>Participate in internal learning opportunities<li> <li>Ability to work independently and as a team including cross functional teams<li> <li>Clearly articulate current status and articulate required action items to all project stakeholders<li> <li>Proactively provides process improvement or standardization<li> <li>Proactively assist in setting expectations and managing to scope<li> <ul><p> <p><p>Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations Planet has significant experience in deploying business intelligence cloud services unified communications and systems management with an emphasis building deploying and managing custom solutions that transform the business operations of federal government agencies<p> <p><br ><p> <p>Planet Technologies does not discriminate in employment opportunities terms and conditions of employment or practices All qualified applicants will receive consideration for employment without regard to race age gender religious or political beliefs national origin or heritage disability sexual orientation protected veteran status or any characteristic protected by law Federal Agency Clearance Requirements may require up to a 10 year background investigation US Citizenship clearable is required<p> <p><br ><p> <p>Join our highly talented team of Microsoft Certified Masters and MVPs Visit wwwgoplanetcom to learn more<p> <p><p>
Software Engineer
Company: GAMA-1 Technologies
Location: Washington DC
Posted Mar 14, 2024
<p><span><span><span><b>Preferred Certifications<b> AWS Certified Cloud Practitioner<span><span><span><p> <p><span><span><span>GAMA1 Technologies LLC seeks a highly experienced Remote Software Engineer to support GAMA1s growing Cloud Services practice In particular the successful candidate will help drive GAMA1s efforts to support the National Oceanic and Atmospheric Administrations NOAA and National Environmental Satellite Data and Information Service NESDIS cloud initiatives These strategic cloud initiatives intend to increase the bureaus IT efficiency improve IT delivery and reduce costs The candidate must have extensive experience architecting and provisioning enterpriselevel Cloud services including Infrastructure as a Service IaaS Platform as a Service PaaS and Software as a Service SaaS <span><span><span><p> <p><b><span><span><span><span><span><i>Supervisory Responsibilities<i><span><span><span><span><span><b> <p><ul><li><span><span><span>NonSupervisory Role <span><span><span><li> <ul><p><b><span><span><span><span><span><span> DutiesResponsibilities<span><span><span><span><span><span><b> <p><p><span><span><span><span>The Senior Software Engineer will support NESDIS satellite ground systems infrastructure and the common services they provide to our global stakeholder community These systems and services are deemed missioncritical technologies that receive process disseminate store and archive petabytes of environmental data and information collected from space daily in support of environmental science and the global stakeholder community <span><span><span><span><p> <p><span><span><span><span>Cloud software engineers specialize in migrating functions and networks to private public and hybrid cloud infrastructures In doing so they give organizations the freedom and flexibility to maximize their flexibility and productivity Common job responsibilities will include<span><span><span><span><p> <ul><li><span><span><span><span>Design plan and implement clientspecific cloud solutions<span><span><span><span><li> <li><span><span><span><span>Identify appropriate cloud providers<span><span><span><span><li> <li><span><span><span><span>Ensuring the cloud network is responsive to user demands<span><span><span><span><li> <li><span><span><span><span>Scaling cloud services to serve growing businesses<span><span><span><span><li> <li><span><span><span><span>Liaising with business owners andor stakeholders to determine growth plans<span><span><span><span><li> <li><span><span><span><span>Monitoring usage of cloud network and applications<span><span><span><span><li> <li><span><span><span><span>Implementing effective security strategies on cloud networks<span><span><span><span><li> <li><span><span><span><span>Ensuring compliance with relevant legislation and guidelines<span><span><span><span><li> <ul><p><span><span><span><span>Specifically the Cloud Software Engineer is responsible for planning and engineering the NESDIS Common Cloud Framework NCCF infrastructure and applications The Cloud Software Engineer will implement and design server network and software applications in a cloud computing network infrastructure focusing on DevOps principles They will monitor the performance of systems The candidate should be familiar with standard concepts practices and procedures of cloud technology including Software as Service SaaS Platform as Service PaaS or Infrastructure as a Service IaaS The candidate will work closely with the Cloud Architect who is responsible for designing the system architecture and interface control using requirements to enhance existing and builddevelop new capabilities within the AWS hosted NCCF to provide the future state of the NESDIS Ground Enterprise NGE with common services This technical customerfacing role will be accountable for the endtoend customer experience<span><span><span><span><p> <ul><li><span><span><span>Experience working with Cloud Service Providers including AWS Microsoft Azure and Google Cloud Platforms<span><span><span><li> <li><span><span><span>Implement modern ground systems and applications and underlying technology stacks<span><span><span><li> <li><span><span><span>Provide reporting metrics to Project Manager and Federal team for infrastructure run within the environment<span><span><span><li> <li><span><span><span>Work collaboratively with other segments of the federal customer IT division to ensure endcustomer success<span><span><span><li> <li><span><span><span>Contribute to all phases of system development and support with planning analysis modeling simulation testing integration documentation and presentation<span><span><span><li> <li><span><span><span>Provide support when needed nights and weekends for deployments or incidents<span><span><span><li> <li><span><span><span>Support cloud optimization activities performance and cost<span><span><span><li> <li><span><span><span>Developing cloud engineering system strategiessolutions to ensure application high availability in both hybrid onpremise cloud and fully cloudhosted applications to provide an always on experience<span><span><span><li> <li><span><span><span>Acts as a subject matter expert for endtoend cloud systems engineering including current and future providers networking provisioning and management<span><span><span><li> <li><span><span><span>Ensures delivered solutions are realized in the time frame committed works with project owners to size scope and identify risk<span><span><span><li> <li><span><span><span>Provides technical expertise in diagnosing and resolving issues including determining and providing workaround solutions or escalation to owners<span><span><span><li> <li><span><span><span>Ensures delivered solutions meet technical and functionalnonfunctional performance requirements within<span><span><span><li> <li><span><span><span>Develop tools and documentation to enable support organizations to resolve customer issues including complex technical scenarios dealing with the cloud architecture<span><span><span><li> <ul><p><p> <p><b><span><span><span><span><span><span><span>Required SkillsAbilities<span><span><span><span><span><span><span><b> <p><ul><li>Computer programming skills and adequate knowledge of computer programming languages including Java Python PHP Go Ruby JavaScript Nodejs ASPNET C++ C<li> <li>Profound knowledge and experience in using related Python<li> <li>Profound knowledge and experience in using related software and operating systems<li> <li>Experience with Jira and Confluence<li> <li>Experience with infrastructure as a service tools such as AWS EC2<li> <li>Good oral and written communication and interpersonal skills as a cloud software engineer is required to liaise with other team members and vendors<li> <li>Profound knowledge and experience in using related software and operating systems<li> <ul><ul><li>Particular attention to detail and the ability to multitask since heshe may work on different systems or issues and must be able to prioritize hisher work to meet deadlines<li> <li>Strong analytical skills to work efficiently and effectively with a wide range of operating systems and software<li> <li>Indepth understanding of cloud computing and network technologies and emerging cloud service trends and technologies<li> <li>Experience and understanding of largescale infrastructure deployments in enterprisewide environments leveraging DevOPS principles and utilizing a CICD pipeline<li> <li>Extensive experience gathering business and technical requirements for Cloud Networking Services<li> <li>Extensive experience analyzing the customers current Infrastructure and applications developing alternatives analysis for migrating to the cloud and making recommendations on bestfit cloud solutions and service providers<li> <li>Experience architecting and building scalable automated Infrastructure and applications<li> <li>Experience with Amazon Web Services codedefined Infrastructure configuration management tools and CICD<li> <li>Experience with AWS Lambda and Serverless systems<li> <li>Experience in largescale enterprise IT environments<li> <li>Knowledge of Cloud development patterns and strategies including IaaS PaaS Security Compute Storage and networking<li> <li>Functional knowledge of Infrastructure as Code Automation using Ansible Chef Puppet Powershell Terraform etc<li> <li>Optional experience in highperformance computing HPC and clusters machine learning artificial intelligence ai applications and frameworks in a cloud environment<li> <li>Excellent written verbal and analytical skills<li> <li>Ability to obtain a Public Trust Clearance<li> <ul><p><b><span><span><span><span><span><span><span>Education and Experience<span><span><span><span><span><span><span><b> <p><ul><li><span><span><span>BSBA in Computer Science or related discipline<span><span><span><li> <li><span><span><span><b>Preferred Certifications<b> AWS Certified Practitioner<span><span><span><li> <li><span><span><span>8+ years of experience computing and developing enterprise Cloud Services andor applications IaaS PaaS SaaS using leading cloud providers such as AWS GCP and Azure It must include networking computing storage database identity managementaccess control monitoring etc<span><span><span><li> <li><span><span><span>4+ years of experience supporting the migration of onpremise applications to the public or hybrid cloud environments and supporting the deployment of cloudready applications<span><span><span><li> <ul><p><p>
Senior Financial Analyst
Company: Diligent
Location: Washington DC
Posted Mar 14, 2024
<div> <p><strong>About Us<strong><p> <p>Diligent is the global leader in modern governance providing SaaS solutions across governance risk compliance audit and ESG Empowering more than 1 million users and 700000 board members and leaders with a holistic view of their organizations GRC practices so they can make better decisions faster No matter the challenge<p> <p>At Diligent you are an agent of positive change You are joining a team of passionate smart creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place Be a part of a global community on a mission to make a real impact<p> <p>Learn more at diligentcom<p> <div> <p><strong>Position Overview<strong><p> <p><strong> <strong>Diligent is looking for a talented strategic analyst to join our Commercial FPampA organization You will play a critical role in our global FPampA team partner closely with our Executive team and Commercial leaders to drive robust financial planning forecasting and business analysis This position will report into the Director of Commercial FPampA This is an integral role within the global team responsible for helping to build a bestinclass organization related to budgeting forecasting and financial modeling<p> <p><strong> <strong><p> <p><strong>Key Responsibilities<strong><p> <ul><li>Deliver highquality collaboratively built financial forecasts annual plans and operational analyses for the Commercial team<li> <li>Work directly with the Commercial Leadership Team to educate and support them in completing their strategic plans and budgets driving realtime analytics and data driven decision making <li> <li>Actively participate in annual and monthly financial planning processes ensuring planning aligns with overall company goals<li> <li>Drive strategic analysis in areas such as assessing GTM strategies sales capacity modeling commercial efficiency and cost structure optimizationbenchmarking<li> <li>Identify and lead initiatives to continuously improve automate and scale forecasting and reporting tools dashboards processes and methodologies<li> <li>Deliver timely and accurate executivelevel reporting and insights<li> <li>Build and maintain strong relationships with key stakeholders across the business including Diligent Executives FPampA Accounting Sales Ops HR and Legal<li> <ul><p><strong>Required ExperienceSkills<strong><p> <ul><li>4+ years of experience working in a senior financial and operations role in a complex organization<li> <li>Excellent analytical financial modeling MS Excel and communication skills indepth experience with financial analysis and a strong understanding of GTM metrics<li> <li>Strong financial modeling experience and a willingness to dig into the details<li> <li>Advanced skill level in ERP financial systems<li> <li>Experience creating annual plans for a GTM organization from the ground up<li> <li>Proven ability to establish strategic highimpact initiatives defining performance indicators and operational focus<li> <li>A high degree of intelligence natural curiosity and a strong worth ethic<li> <li>Ability to influence through outstanding interpersonal skills and build collaborative relationships and consensus among multiple stakeholders with varying points of view<li> <li>Ability to thrive in a fastpaced resultsoriented collaborative environment<li> <ul><div> <p><strong>What Diligent Offers You<strong> <p> <ul><li><strong>Creativity is ingrained in our culture<strong> We are innovative collaborators by nature We thrive in exploring how things can be differently both in our internal processes and to help our clients<li> <li><strong>We care about our people <strong>Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programs to name a few<li> <li><strong>We have teams all over the world<strong> We may be headquartered in New York City but we have office hubs in Washington DC Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney<li> <li><strong>Diversity is important to us<strong> Growing maintaining and promoting a diverse team is a top priority for us We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding<li> <ul><p>Diligent created the modern governance movement Our worldchanging idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place <p> <p>Headquartered in New York Diligent has offices in Washington DC Baltimore London Galway Budapest Vancouver Bengaluru Munich and Sydney <p> <p><br ><p><p>We are a drug free workplace Diligent is proud to be an equal opportunity employer We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender including sex stereotyping and gender identity or expression medical condition including but not limited to cancer related or HIVAIDS related genetic information or sexual orientation in accordance with applicable federal state and local laws We also consider qualified applicants regardless of criminal histories consistent with legal requirements See also Diligents EEO Policy and Know Your Rights We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability you may contact us at recruitmentdiligentcom<p> <p><strong>To all recruitment agencies<strong> Diligent does not accept unsolicited agency resumes Please do not forward resumes to our jobs alias Diligent employees or any other organization location Diligent is not responsible for any fees related to unsolicited resumes<p> <div>
Senior Contracts Administrator
Company: Excella
Location: Washington DC
Posted Mar 14, 2024
<div> <p><span>Excella is a leading provider of Agile software development and data and analytics solutions to clients in the federal commercial and nonprofit sectors We believe that great work leads to great things our experts measure success by the positive impact we make on our clients community and colleagues We are growing fast and need passionate innovative people who love working with technology and are ready to make an impact Heres what you can expect from us<span><p> <ul><li><span>Workplace sites look different for everyone whether its your home or the office we believe in a flexible worklife balance that supports you regardless of your location We offer a home office allowance that can be used for home office furnitureequipment a daily pass for a coworking space etc Our commute reimbursement plan has you covered for whether you bike Metro or drive to work<span><li> <li><span>We offer top of industry medical dental and vision benefits with multiple options to choose from such as an employercontributed health savings account infertility coverage and orthodontia so you can select the plan that works best for you<span><li> <li><span>Regardless of what stage of life youre in Excella wants to support you We provide 8 weeks of Parental Leave discounted pet insurance and a Carecom membership with 3 backup emergency child or elder care days annually all available to you on your first day<span><li> <li><span>Starting day one every employee is bonus eligible and receives 15 days of paid vacation 6 federal holidays and 4 floating holidays<span><li> <li><span>Doing your best work means having the best tools Excellas TechEleX program provides you with multiple options to suit your technology needs Choose between a variety of Mac or PC devices and to ensure your hardware remains current at the end of a 3year period Excella will replace your existing computer with a new model from the program Plus well even give you the original device to keep for your personal use<span><li> <li><span>Excella provides a Workplace Allowance to offset both the costs to maintain a distributed work environment and to enhance your workplace wellness Excella will reimburse all fulltime Excellians for up to $500 in expenses incurred during the calendar year<span><li> <li><span>Diversity and inclusion matter Excella created and continues to support employee ledaffinity groups and the Inclusion Diversity Equity Ambassador IDEA team a crossfunctional employeeled initiative to continually foster innovation and increase inclusion within Excella<span><li> <li><span>Well invest in your career by providing 3 days of paid professional development every year including travel and registration fees to attend classes and conferences<span><li> <li><span>We encourage mindfulness and overall wellbeing through employee wellness events a HeadSpace membership as well as access to TalkSpace and mental health coverage through our medical plans<span><li> <ul><div> <p><span><strong>Overview<strong><span><p> <p><span>Excellas Contracts Department is seeking a full time Senior Contracts Administrator who will be responsible for supporting all aspects of contract functions Responsibilities include data entry of commercial federal and nonprofit contract details running reports and updating information in contract management system and other databases and assisting with contracts negotiation and signature process This position is an excellent opportunity for someone who would like exposure to service contracts sales process pre and post award contractual operations and project lifecycle within a growing hightech firm<span><p> <p><span><strong>Responsibilities<strong><span><p> <ul><li><span>Support negotiation of and administer all aspects of contracts from proposal to closeout phase<span><li> <li><span>Review proposal documents for compliance with Solicitation Instructions complete Representations and Certifications and inclusions of contractual risk mitigation language Inform leadership of any contractual concerns in the proposal and provide recommendations for revisions<span><li> <li><span>Support more complex bids with that may require integrating proposals from subcontractors and other potential vendors<span><li> <li><span>Part of centralized function that processes contracts signatures copies uploading to various drives data entry communication reconciliation etc<span><li> <li><span>Provide assistance guidance and training to other company organizations primarily SalesMarketing and Account Management<span><li> <li><span>Create maintain and manage central customer contract files to promote effective contract and subcontract management<span><li> <li><span>Perform administrative functions such as document scanning distribution and electronic filing<span><li> <li><span>Manage high volume of emails and requests and ability to handle multiple priorities effectively<span><li> <li><span>Work on various ad hoc projects report running etc<span><li> <ul><p><br ><span><strong>Qualifications<strong><span><p> <ul><li><span>57 years of related experience andor training or equivalent combination of education and experience<span><li> <li><span>Cradletograve contract and subcontract administration for various types of contracts both federal and commercial<span><li> <li><span>Experience monitoring and tracking contract performance including contract schedules deliverables funding invoicing and payments<span><li> <li><span>GSA Schedules Administration experience<span><li> <li><span>Government Wide Acquisition Contract experience<span><li> <li><span>Contract playbooks implementation experience<span><li> <li><span>Experience supporting Small Business Subcontracting reporting and exposure to government systems such as SAM eSRS ebuy eGOS and similar portals<span><li> <li><span>Experience working with a contract management solution eg ContractWorks<span><li> <li><span>Some familiarity with Sharepoint<span><li> <li><span>Planning and organization skills the ability to multitask work independently and prioritize workload<span><li> <li><span>Rapid turnaround in a fastpaced environment is a must<span><li> <ul><p><span> Nicetohaves<span><p> <ul><li><span>Experience with Cost Plus contracts<span><li> <li><span>Understanding of databases andor library science a plus<span><li> <li><span>CPCM andor CFCM is a plus<span><li> <li><span>Understanding of DevOps Research and Assessment DORA and the capabilities within the DORA capability catalog is encouraged<span><li> <ul><p><span>Please integrate this relevant experience into your resume when applying<span><p> <p><br ><br ><p><div> <p><em>Excella is an equal opportunityaffirmative action employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law Excella is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities To request reasonable accommodation to participate in the job application or interview process contact Recruitingexcellacom or 7038408600<br ><em>Know Your Rights <br >Pay Transparency Notice<p> <div>
Cloud Engineer
Company: Development Seed
Location: Washington DC
Posted Mar 14, 2024
<p>We are seeking a Cloud Engineer to develop tools for managing massive earth data on the cloud As a Cloud Engineer at Development Seed you will create software enabling our partners such as NASA and ESA to manage cloudbased data effectively<p> <p>NASA and other earth observation organizations are collecting vast amounts of geospatial data With your expertise we can unlock the rich information stored in these archives You will build systems to support the delivery of this data to the cloud and translation to formats cataloging and services making the discovery of the information frictionless You will create new patterns to manage process and distribute earthdata You will enable earth scientists to work smarter and faster giving us all better insight into our changing planet<p> <p>Your primary contribution will be readable maintainable code focusing on cloud infrastructure data pipelines and developer operations DevOps You should be comfortable communicating ideas about Infrastructure as Code IaC Continuous Integration and Deployment CICD serverless distributed systems networking and maybe even cloudnative geospatial You will help us continue to be our best by making architectural recommendations creating scalable and reusable cloud systems and contributing to opensource libraries that improve the state of the art for creating a positive impact<p> <p>Development Seed is a unique and rewarding place to do this work Over the past two decades we have honed our approach to stewarding projects from opportunity to successful impactful products Our partners are working on exciting and important problems Our technical teams are built of curious empathetic people with high intrinsic motivation and a growth mindset We open source a lot of our work invest heavily in RampD that drives the field and regularly reinvent the nature of our work<p> <p><br ><b>As a Cloud Engineer you will<b> <p><ul><li>Build and deploy reliable and scalable services optimized to deliver petabytes of satellite imagery data to millions of simultaneous users<li> <li>Use cloud services to process imagery in near realtime<li> <li>Use the best earth science and cloud technology and practices available<li> <li>Work with earth science and cloud infrastructure communities to develop best practices and tools<li> <li>Be an advocate for cloudoptimized data formats and services<li> <li>Work with stakeholders to understand the needs of endusers<li> <li>Solve real problems for organizations addressing global challenges<li> <li>Learn and grow with a team that is committed to your success<li> <li>Work in the open We support open source open data and open science and take pride in our impact As part of the Development Seed team we encourage you to talk about your work through blogging and presentations at conferences seminars and workshops<li> <ul><p>To be successful in this role you will leverage your skills in building quality repeatable data processing and manipulation tools for cloud technologies Most of your time will be spent writing software and building infrastructure enabling access to earthdata An ideal candidate has experience with Amazon Web Services and CDK Docker and Kubernetes GitHub Actions and geospatial data and is excited to learn new tools services and approaches<p> <p><br ><b>About you<b> <p><p>Requirements<p> <ul><li>Minimum of 3 years professional experience related to software development<li> <li>Minimum of 2 years of cloud platform experience eg Amazon Web Services AWS Google Cloud Platform GCP or Microsoft Azure<li> <li>Experience with infrastructure as code eg AWS CDK GitHub Actions and other DevOps tools for deployment and observability<li> <li>Experience using containerization and orchestration to create scalable deployments eg Docker and Kubernetes<li> <li>Proficiency in Python <li> <li>Experience with Git GitHub and project management tools<li> <li>Ability to learn quickly and adapt to solve new challenges<li> <li>Strong communication skills in a remote setting<li> <li>Experience taking initiative and working autonomously<li> <li>Work schedule in North American or European time zones<li> <ul><p>Nice to have<p> <ul><li>Experience with earth observation data<li> <li>Familiarity with cloudoptimized formats including Xarray Zarr COG GeoParquet and ndimensional data handling in the cloud<li> <li>Willingness to communicate with stakeholders<li> <li>Experience with pair programming in a remote environment<li> <ul><p><br ><b>As a Development Seed team member you<b> <p><ul><li><strong>Collaborate <strong> Working as a team makes us stronger than any individual developer You write clear GitHub tickets and communicate effectively on Slack and in person<li> <li><strong>Learn<strong> We constantly evolve our technology stack and techniques to deliver the best work to our partners You dont need to know any particular language or framework upfront but demonstrate that youre able and excited to learn new building methods<li> <li><strong>Code <strong> You write code that focuses on performance and maintainability You also write detailed documentation before and after writing code<li> <li><strong>Care about the world and believe that we can do better<strong> Social change is the foundation of everything we do You are impatient about solving the worlds toughest challenges<li> <ul><p><br ><p><p>Are you not sure you tick all the boxes We encourage you to apply We have a culture of learning and if this job description sounds exciting wed love to hear from you<p> <p>We have a comprehensive 5 step hiring process designed to be thorough and engaging to ensure that you and our team have a clear understanding of how we can succeed together<p> <ol><li>Application <strong>The deadline for submitting your application is Friday March 29<strong><li> <li>Introductory interview to get to know each other<li> <li>Technical interview to talk about your technical skills prior experience and answer hypothetical questions about how youd approach future projects<li> <li>Team fit interview to align with our teams culture and your longer term career goals<li> <li>Paid full day virtual interview activity for you to collaborate directly with our team members<li> <ol><p>Development Seed earnestly embraces diversity and equal opportunity We are committed to building a team that represents a variety of backgrounds perspectives and skills The more inclusive we are the better our work will be<p>
Data Security -SME (100% Remote) REF1583I
Company: Citizant
Location: Washington DC
Posted Mar 14, 2024
<p><b>Company Description<b> <p><p>Citizant is a leading provider of professional IT services to the US government We seek to address some of our countrys most pressing challenges in the areas of Agile application development Enterprise Data Management Enterprise Architecture and Program Management support services focusing on the US Departments of Homeland Security and Treasury We strive to hire only ethical talented passionate and committed A Players who already align with the companys core values Drive Excellence Reputation Responsibility and a Better Future No matter how large we grow Citizant will retain its collaborative supportive smallcompany culture where successful team effort to address external and internal customer challenges is valued above all individual contributions<p> <p><b>Job Description<b> <p><p>Join our dynamic remote team as a Data Security SME where you can help our federal client secure their data You will help develop and implement a data security plan to achieve government Zero Trust mandates<p> <p><strong>Position Duties<strong><p> <ul><li>Develop and implement Zero Trust data security plans<li> <li>Work with client teams to implement Zero Trust Architecture<li> <li>Provide guidance on endtoend data protection including mechanisms such as Data Loss Prevention and Rights Management Services<li> <li>Work with the client organization to ensure that all stakeholders understand Zero Trust principals and know how to manage data securely<li> <li>Assess the level of risk associated with different data types and adopt processes to secure the data at the proper level<li> <li>Assess and mitigate data security risks by staying abreast of emerging threats and vulnerabilities<li> <li>Create review and update data security policies and procedures to ensure compliance with relevant regulations and standards<li> <ul><p><b>Qualifications<b> <p><p><strong>Required Skillset<strong><p> <ul><li>Must have a minimum of 7 years of related experience in the field of data security<li> <li>Proven experience as a Data Security SME<li> <li>Indepth knowledge of data security principles Zero Trust encryption technologies and access controls<li> <li>Understanding of Zero Trust architecture<li> <li>Familiarity with relevant security regulations and standards<li> <li>Excellent problemsolving and analytical skills<li> <li>Strong communication and interpersonal skills<li> <ul><p><strong>Desired Skillset<strong><p> <ul><li>Experience working with the Federal Government<li> <li>Experience working with cloudbased data platforms eg AWS Azure Google Cloud<li> <li>Experience working with Agile Teams utilizing Scrum<li> <ul><p><strong>Education<strong><p> <ul><li>Must have a Bachelors Degree in Computer Science or other technical field of study<li> <ul><p><strong>Clearance Requirement<strong><p> <ul><li>Ability to obtain a Public Trust Clearance<li> <li>Must be a US Citizen<li> <ul><p><b>Additional Information<b> <p><p>Citizant strives to be an employer of choice in the Washington metropolitan area Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits as well as the opportunity for personal and professional development<br >Citizant is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status<p>
Marketing Strategy Manager – Digital Products (Hybrid)
Company: Fannie Mae
Location: Washington DC
Posted Mar 14, 2024
<p><b>Company Description<b> <p><p>At Fannie Mae futures are made The inspiring work we do helps make a home a possibility for millions of homeowners and renters Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing flexible environment Here you will grow your career and help create access to fair affordable housing finance<p> <p><b>Job Description<b> <p><p>As a valued leader on the SingleFamily Marketing team you will manage a team who is responsible for planning and implementing all aspects of a comprehensive marketing strategy to reach a B2B audience while ensuring functional alignment with other marketing teams on outreach efforts to align with the needs of lenders vendors and other residential lending market stakeholders The ideal candidate will help develop a marketing vision and architecture that simplifies complex policies products and processes to encourage user adoption and increase awareness among target audiences You will leverage deep client insights and knowledge to develop breakthrough marketing positioning messaging and content that differentiates Fannie Mae while meticulously balancing which attributes resonate with key lender segments and use cases You will work closely with account teams and internal subject matter experts such as the Digital Products and Credit Policy teams to effectuate change through marketing programs that inspire action all while adding value to help lead the mortgage finance industry to a more sustainable and equitable future<br >The<strong> Marketing Strategy Manager Digital Products <strong>role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities<p> <ul><li>Drive alignment of marketing strategy and execution to support SingleFamily Digital Products business priorities including innovative product capabilities and industry leading solutions<li> <li>Manage daily activities of a crossfunctional marketing team including Marketing Strategists Web Developers Social Media Marketing External Communications Program Managers and corresponding segment leads<li> <li>Foster strong working relationship within the Marketing amp Communications department and beyond including key product and program teams as well legal privacy and fair lending stakeholders<li> <li>Translate complex mortgage policy and programs to help drive tangible business outcomes by managing external agency partners creative media planning multicultural marketing agencies and research firms<li> <li>Identify and create business opportunities through proactive consultation with current and potential internal business partners in developing B2B marketing programs messaging and key deliverables<li> <li>Serve as primary Digital Products Marketing Strategist to consult implement analyze and drive inmarket differentiation via marketing and related outreach programs with lender audience as well as other B2B audiences<li> <li>Manage go to market launch planning and monitoring of digital products and mortgage product innovation strategies with a continuous improvement mindset<li> <li>Evaluate and optimize performance of content websites presentations marketing collateral event activations and other thought leadership opportunities to amplify the role of Fannie Mae driving appeal for our mortgage products and solutions with key audiences<li> <li>Research and identify changes in the marketing environment or competitive strategies and evaluate adjust or redraft the organizations marketing plan and philosophy<li> <li>Establish and monitor adherence to guidelines for developing and implementing marketing plans to serve the business objectives<li> <li>Ensure the team stays informed of changes in the marketing environment and coordinate market research projects<li> <li>Motivate agency partners to deliver top quality marketing collateral messaging and strategic frameworks in a timely manner within budget parameters<li> <ul><p><b>Qualifications<b> <p><p><strong>THE EXPERIENCE YOU BRING TO THE TEAM<strong><p> <p>Minimum Required Experiences<p> <ul><li>6 years<li> <li>Bachelors degree or equivalent<li> <li>Managerial experience and collective capabilities for leadership including leading teams giving feedback facilitating meetings and coaching and mentoring<li> <li>Strong relationship management skills that include managing and engaging stakeholders customers and vendors building relationship networks contracting etc<li> <li>Ability to think critically systemically and analytically to evaluate business channels and develop proactive solutions and drive clarity out of complex products programs and business realities<li> <li>Proven record overseeing the endto end B2B marketing strategy and multichannel execution experience to include research positioning and the ability to optimize campaigns based on results emphasis in digital channels preferably within the housing finance industry<li> <li>Possess ability to create compelling presentations and skilled in presenting information andor ideas to an audience in a way that is engaging and easy to understand<li> <li>Adept at managing project plans deadlines crossfunctional resources and people to ensure successful project completion on budget and time Experience using project management tools including Workfront Fusion and Seismic<li> <li>Clearly present information and results in writing or verbally copywriting planning and distributing communications etc<li> <li>Working with people with different functional expertise respectfully and cooperatively to work toward a common goal<li> <li>Comfortable navigating ambiguity driving decisions and managing multiple initiatives simultaneously<li> <li>Skilled in business insight including advising designing business models interpreting customer and market insights forecasting benchmarking etc<li> <li>Ability to effectively negotiate persuade others facilitate meetings and resolve conflict<li> <li>Detailoriented independent and motivated individual who can prioritize and drive deliverables to execution with minimal supervision<li> <li>Skilled in Microsoft Office Tools including SharePoint Excel Word PowerPoint and Teams<li> <ul><p><br ><p><p>Desired Experiences<p> <ul><li>810 years<li> <li>MBA<li> <ul><p><b>Additional Information<b> <p><p>The future is what you make it to be Discover compelling opportunities at careersfanniemaecom<p> <p>Fannie Mae is primarily a hybrid company We embrace flexibility for our employees while providing office space for inperson work and collaboration This role is classified as Hybrid If you speak with a Recruiter they will provide you with more information about the definition of this classification<br >Fannie Mae is an Equal Opportunity Employer which means we are committed to fostering a diverse and inclusive workplace All qualified applicants will receive consideration for employment without regard to race religion national origin gender gender identity sexual orientation personal appearance protected veteran status disability age or other legally protected status For individuals with disabilities who would like to request an accommodation in the application process email us at careersmailboxfanniemaecom<p> <p>LIJD1<p> <p>LIHybrid Hybrid remoteinoffice<p> <p><p> <p>The hiring range for this role is set forth on each of our job postings located on Fannie Maes Career Site Final salaries will generally vary within that range based on factors that include but are not limited to skill set depth of experience certifications and other relevant qualifications This position is eligible to participate in a Fannie Mae incentive program subject to the terms of the program As part of our comprehensive benefits package Fannie Mae offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance an employees physical mental emotional and financial wellbeing See more here<p>