Embrace Discovery Jobs in New York City, NY
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Sales Engineer - NY
Company: Aisera
Location: New York City, NY
Posted Mar 17, 2024
<div> <div> <div> <div> <div> <p>Aisera is happy to employ remote employees within the USA located in EST for this role <p> <p><br ><p><p>What We Do AI Service Management AISM <p> <p>Aisera is a leading provider of AI Copilot solutions utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a selfservice model Aiseras AI Copilot uses industry and domainspecific LLMs to deliver humanlike experiences and autoremediate requests through AI workflows With 400+ integrations and 1200+ prebuilt workflows customers achieve 75+ automation and 90 cost reduction<p> <p>Aisera has received numerous recognitions including the following FastCompany Best Workplaces for Innovators Inc 5000 Award for Fastest Growth Forbes AI50 EY Entrepreneur of the Year 2023 CNBC Upstart 100 Top Startup Gartner Cool Vendor Red Herring Top 100 Global Innovator CIO Innovation Startup Award CIO Review Top ITSM Solution and Silicon Review 50 Most Admired Companies<p> <p>Our seasoned founding team has led companies through several prior successful startups and acquisitions We give our employees a lot of responsibility and ownership of their work and we hire people from a very wide range of backgrounds and experience Our team members operate with a high degree of empathy for our customers and each other<p> <p>Join our dynamic and fastpaced team and be a part of our journey to revolutionize the industry<p> <p><br ><p><p>The Role<p> <p>At Aisera were building a worldclass Sales Engineering team where each individual loves to move fast be challenged and win This role sits squarely between Sales and Engineering You will partner with these teams to help bridge business and technology helping customers realize the art of the possible with cuttingedge Conversational AI Your job is to do what it takes to get the technical win and tee it up for the sales team to close the deal You will also partner closely with the postsales teams to ensure your customers are able to successfully harness the power of Aisera <p> <p><br ><p><p>This is a small but very important team Youll be expected to be resourceful a selfless team player and regularly go above and beyond your day job The upside is that this is a highly visible role with unbound growth opportunities<p> <p><br ><p><p>What Youll Do<p> <ul><li>Active participant in the sales process with an emphasis on technical discovery diligence<li> <li>Own the technical product overview and objection handling aspects<li> <li>Build and deliver compelling demos to showcase the art of the possible<li> <li>Define build and execute Proof of Concepts<li> <li>Troubleshoot issues andor escalate to necessary teams during demo prep and POCs<li> <li>Lead coordination of additional Aisera technical resources to help secure the deal<li> <li>Participate in necessary onboarding activities work closely with CSMs CSEs SAs for onboarding education workshops escalation management and other activities to ensure successful customer launch<li> <li>Own collecting and driving product feedback<li> <ul><p><br ><p><p>What Youll Need<p> <ul><li>5+ years of experience as a Sales Engineer or Solutions Architect working with enterprise software solutions<li> <li>Outstanding Presentation and Communication Skills Must be able to present to various persona and levels within our prospect and customer organizations<li> <li>Sales Acumen Required to be an active partner to AEs in the sales process Ability to understand customer challenges pains and opportunities and articulate Aiseras value accordingly<li> <li>Team Player Required to collaborate closely with all necessary stakeholders both internal and external to help drive successful close of deals and to help launch customers into production successfully<li> <li>Bachelors or higher degree in computer science engineering or related technical field<li> <li>Handson experience with java javascript python or other scriptingprogramming languages<li> <li>Experience with IT IT Automation and Technical Support systems is a big plus<li> <li>Familiarity with AIML and related technologies<li> <ul><div> <div> <div> <div> <div> <div> <p> <p> <div> <div> <div> <p> <p>
ETF Pricing Engineering Specialist
Company: Hudson River Trading
Location: New York City, NY
Posted Mar 16, 2024
Hudson River Trading (HRT) is recruiting for an ETF Pricing Engineering Specialist. The role involves collaborating with global trading teams, improving processes using Python, and contributing to ETF market strategies. The ideal candidate should have a STEM degree, 3-5 years of software engineering experience on a trading desk, advanced Python skills, and experience with financial datasets. HRT values innovation, diversity, and a culture of togetherness.
Senior Product Manager, Recommendations
Company: Faire
Location: New York City, NY
Posted Mar 17, 2024
<div> <p><span><strong>About Faire<strong><span><p> <p><span>Faire is an online wholesale marketplace built on the belief that the future is local independent retailers around the globe are doing more revenue than Walmart and Amazon combined At Faire were using the power of tech data and machine learning to connect this thriving community of entrepreneurs across the globe Picture your favorite boutique in town we help them discover the best products from around the world to sell in their stores With the right tools and insights we believe that we can level the playing field so that small businesses everywhere can compete with these big box and ecommerce giants<span><p> <p><span>By supporting the growth of independent businesses Faire is driving positive economic impact in local communities globally Were looking for smart resourceful and passionate people to join us as we power the shop local movement If you believe in community come join ours <span><p> <div> <p><strong>About this role<strong><p> <p>The Discovery pillars core mission is to make it easy and delightful for retailers to find brands and products their customers will love This role will own the product development of our recommendations team whose mandate is to help retailers through contextual and personalized experiences The recommendations team owns Faires homepage and recommendation modules and given its recent success is set to incubate a number of new personalized experiences <p> <p><strong>What youll do <strong><p> <ul><li>Become an expert on the retailer problems of finding brands and products that meet their needs and the opportunity surrounding them<li> <li>Partner with the crossfunctional team to craft impactful user experiences that retailers love <li> <li>Collaborate with our personalization team to specify and develop algorithms that will plug into these delightful experiences <li> <li>Deeply understand the roadmaps of adjacent Discovery pods to streamline the user experience and identify opportunities for collaboration<li> <li>Evaluate tradeoffs between solutions across user experience velocity and modularity <li> <li>Work with and learn from a broad range of worldclass leaders across engineering product management data science design and operations<li> <li>Make decisions alongside company founders and the CEO <li> <li>Empower small businesses around the world to chase their dreams and invest in their local communities<li> <ul><p><strong>Qualifications<strong><p> <ul><li>Bachelors degree or equivalent experience<li> <li>You have 4+ years of experience in product at a highgrowth tech startup or as a startup founder<li> <li>You have experience building highscale products through stateoftheart design engineering and data science <li> <li>You have used MLAI to solve business problems<li> <li>Youre an extraordinarily fast learner You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time<li> <li>You are relentlessly resourceful When something needs to get done you always find a way to make it happen Even when the work is hard you power through it and execute with limited information and ambiguity<li> <li>You are a creative problemsolver You excel at identifying unintuitive solutions to tough problems<li> <li>You are passionate You are optimistic with a positive energy that other people draw upon<li> <li>You care deeply about developing products and solutions that will create the best experience for our customers<li> <ul><p><strong>Salary Range<strong><p> <p>New York City the pay range for this role is $171000$236000 per year <p> <p>This role will also be eligible for equity and benefits Actual base pay will be determined based on permissible factors such as transferable skills work experience market demands and primary work location The base pay range provided is subject to change and may be modified in the future<p> <div> <p><em><span>Faires flexible work model aims to meet the needs of our diverse employee community by making work more flexible connected and inclusive Depending on the role and needs of the team Faire employees have the flexibility to choose how they workwhether thats mainly in the office remotely or a mix of both <span><em><p> <p><em><span>Roles that list only a country in the location are eligible for fully remote work in that country or in office work at a Faire office in that country provided employees are located in the registered countryprovincestate Roles with only a city location are eligible for inoffice or hybrid office work in that city Our talent team will work with candidates to determine what locations and roles are eligible for each option<span><em><p> <p><em><span>Applications for this position will be accepted for a minimum of 30 days from the posting date<span><em><p> <p><strong>Why youll love working at Faire<strong><p> <ul><li><strong>We are entrepreneurs <strong><span>Faire is being built for entrepreneurs by entrepreneurs We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams Every member of our team is taking part in the founding process<span><li> <li><strong>We are using technology and data to level the playing field<strong><span> We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world building a growing community of more than 350000 small business owners<span><li> <li><strong>We build products our customers love<strong><span> Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie not steal a piece from it Running a small business is hard work but using Faire makes it easy<span><li> <li><strong>We are curious and resourceful<strong><span> Inquisitive by default we explore every possibility test every assumption and develop creative solutions to the challenges at hand We lead with curiosity and data in our decision making and reason from a first principles mentality<span><li> <ul><p><span>Faire was founded in 2017 by a team of early product and engineering leads from Square Were backed by some of the top investors in retail and tech including Y Combinator Lightspeed Venture Partners Forerunner Ventures Khosla Ventures Sequoia Capital Founders Fund and DST Global We have headquarters in San Francisco and KitchenerWaterloo and a global employee presence across offices in Salt Lake City Atlanta Toronto London New York LA and Sao Paulo To learn more about Faire and our customers you can read more on our<span><span> blog<span><span><span><p> <p><span>Faire provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics sexual orientation gender identity or gender expression<span><p> <p><span>Faire is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities To request reasonable accommodation please fill out our Accommodation Request Form httpsbitlyfaireform<span><p> <div>
Strategic Account Manager
Company: Regal.io
Location: New York City, NY
Posted Mar 16, 2024
<p><b>ABOUT US <b><p> <p>Regalio empowers businesses to add a human touch at key moments in their online experiences in order to win customers over and drive more sales Our branded eventdriven calls and texts skyrocket answer rates by treating customers like royalty and drive 25+ more revenue Growing revenue is the top priority for every Clevel executive Marketing spend and website optimization is table stakes already and now the fastest growing businesses are adding a human touch to better convert website visitors 100+ leading brands including SoFi Ro Angi The Farmers Dog Fidelity Life Career Karma and AAA use Regalio to proactively engage their customers in realtime with eventdriven calls and text messages which result in higher conversion and more revenue<p> <p><br ><p> <p>Our team is led by industry veterans who previously built Handy acq by IAC ANGI Homeservices in 18 and the rest of our team is made up of customerobsessed fun and hardworking team members across product engineering marketing sales and more We share common set of values that we look for in every new hire<p> <p> Customers are royalty<p> <p> Data beats opinion<p> <p> Fastpaced execution wins<p> <p> Growth mindset<p> <p> Enjoy the journey<p> <p><br ><p> <p>Come join us as we create a categorydefining company and follow Regals company page on LinkedIn to stay uptodate on our journey and current job openings<p> <p><br ><p> <p><b>ABOUT THE ROLE<b><p> <p><br ><p> <p>Regalio is seeking its first Strategic Account Manager to own the postsale experience for the strategic segment of its fastgrowing B2C customer base The Strategic Account Manager role is a key datadriven consultative clientfacing growth driver within Regals rapidly scaling business <p> <p><br ><p> <p>As a Strategic Account Manager at Regal you will be trusted to manage highprofile customer relationships drive technical competency and demonstrate measurable results and longterm customer value You will work with our strategic customers to ensure they utilize all relevant aspects of the product to gain as much value as possible from our platform Youll partner with founders executives operations leaders and sales managers to understand and achieve your customers revenue goals Youll also uncover additional opportunities with other teams within their organization Further you will work closely with leadership to share customer insights to create the Strategic Account Manager motion <p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Create consultative relationships with your customers to identify and discover new opportunities use cases campaigns and teams that grow revenue<li> <li>Grow client value by building shared success plans with your customers delivering compelling value presentations and working through people process and technology obstacles<li> <li>Drive revenue for Regal by meeting and exceeding monthly quarterly and annual expansion targets<li> <li>Own client contracts renewals and retention<li> <li>Develop relationships with each customer at the executive operational and gotomarket team levels to build multithreaded account relationships<li> <li>Travel onsite to customers 30 travel expected<li> <li>Partner with internal sales operations and implementation teams to establish and evolve the Regal enterprise strategy <li> <ul><p><b>ABOUT YOU<b> <p><ul><li>5+ years of experience in contact center software or marketing automation within enterprise customer success account management or consulting experience ideally from a SaaS company<li> <li>Passion for program discovery development experimentation and operationalization to drive account growth<li> <li>Track record of datadriven projects that drive and expand contract value<li> <li>Demonstrated ability to manage complex customers projects or accounts with sophisticated clients multiple stakeholders and competing priorities<li> <li>Excitement to travel at least 30<li> <ul><p><b>BENEFITS amp PERKS<b> <p><ul><li>Competitive compensation packages including early stage equity<li> <li>401k plan<li> <li>Flexible PTO amp 11 paid holidays<li> <li>Medical dental vision insurance 80 covered by Regal for individuals and all dependents <li> <li>Paid parental leave<li> <li>Growth Mindset learning and development stipend<li> <li>Happy hours team outings amp annual offsites<li> <li>Pretax commuter benefits<li> <li>Complete laptop workstation<li> <li>amp more<li> <ul><p> <p><p>We have offices in NYC NoMad amp Boston DowntownFinancial In office is required TWTH Office optional MF Covid protocols and vaccination policy in place<p> <p><p>
Director, Artist Development (Marketing) - AWAL
Company: Sony Music Entertainment US
Location: New York City, NY
Posted Mar 17, 2024
AWAL is a modern record company that offers artists resources and expertise while allowing them to retain ownership and control of their music. The company has a diverse roster of artists and provides services such as marketing, A&R, and publicity. The Director of Artist Development role is responsible for helping AWAL artists bring their musical and creative dreams to life.
Spotter Studio Product Manager
Company: Spotter
Location: Culver City
Posted Mar 17, 2024
Spotter, a top provider of creator-friendly growth capital, is seeking a Product Manager for its Studio. The role involves integrating AI into creator tools, understanding creator needs, collaborating with Labs and Growth Marketing, and working closely with creators. The ideal candidate has 3+ years of Product Management experience, a background in Generative AI, and a passion for creatives. Spotter offers comprehensive benefits, including health insurance, 401(k) matching, stock options, and a diverse, inclusive culture.
Product Analyst
Company: Recidiviz
Location: New York City, NY
Posted Mar 16, 2024
<p><strong>Location<strong> Remote New York City or SF Bay Area<p> <p><strong>Role Type<strong> Fulltime<p> <p><strong>Compensation<strong> $97000 or $120000 depending on experience <p> <p><strong>Visa sponsorship<strong> Not available<p> <p><strong>Hires remotely in<strong> United States<p> <p><strong>Experience<strong> 3+ years<p> <p><strong>Skills<strong> Looker SQL Data Analysis GitHub Python Product Analysis Data Visualization<p> <p>Recidiviz is thrilled to be hiring a Product Analyst to join our team to lead impact evaluation Were a small fastmoving nonprofit that builds data tools to reduce incarceration safely equitably and at scale Our tools are for decision makers within corrections and sentencing from parole officers to agency leadership to people impacted by the system Thats where you come in Were looking for someone with attention to detail to provide rigor to impact analyses creativity and inquisitiveness to identify and solve openended problems clarity to think through complex and variable data flexibility to adjust in a rapidly evolving environment and above all else a collaborative kind nature to add to our culture In this role youll be responsible for evaluating and understanding the impact of Recidiviz tools in order to communicate our impact externally and empower your Reciditeammates to take actions to increase our impact <p> <p><b>About us<b> <p><p>Recidiviz is creating safer healthier communities by improving outcomes for justiceinvolved people We build tech that reduces the number of people in prison and helps criminal justice leaders embrace datadriven decisionmaking <p> <p>Using modern data infrastructure and thoughtful product design weve been able to safely and permanently reduce incarceration and improve outcomes We work sidebyside with leaders of the criminal justice system justiceimpacted individuals and ecosystem partners to build a better path forward In addition to the revenue we earn from state partners some of the most respected philanthropists and foundations support our work<p> <p>People who succeed at Recidiviz lead with kindness and humility assume good intent learn from failure and fix problems when they see them<p> <p><b>About the role<b> <p><p>This role is the first of its kind at Recidiviz As a Product Analyst you will play a crucial role in transforming our internal data into meaningful insights through the development and maintenance of Looker dashboards that will help inform the organizations product strategy You will collaborate with internal stakeholders to understand their analytical needs and translate <p> <p>complex information into userfriendly Looker dashboards with consistent and reliable orgwide metrics This role requires a mix of technical expertise creativity flexibility and effective collaboration skills You will collaborate with our Office of the CEO Product State Engagement and Data Analysis and Data Science DADS Teams at Recidiviz <p> <p>Youre a great fit for the role if you love building dashboards and developing metrics and have previously held Product Analyst Marketing Analyst Data Analyst or Data Engineer roles <p> <p><b>Core responsibilities<b> <p><ul><li>Stakeholder Engagement collaborate with the Office of the CEO Product and State Engagement teams to understand their metric and data visualization needs Conduct meetings with stakeholders to gather feedback and refine dashboard designs<li> <li>Dashboard Development design develop and maintain Looker dashboards that support Recidiviz tool impact and usage measurement Utilize LookML to create and optimize data models for efficient dashboard performance Understand the underlying data and infrastructure ensure accuracy and troubleshoot where needed <li> <li>Data Analysis analyze and identify key trends in product usage and impact Work closely with the Data Analytics and Data Science DADS team to ensure accurate scalable and reliable sources for dashboard development Conduct adhoc analysis as needed to further insights<li> <ul><p><b>Wild success<b> <p><p>Within one year in the role youll have achieved wild success if we see that Recidiviz has reliable standardized interpretable and readilyaccessible impact metrics in Looker that meet the needs of the Office of the CEO the Product Team and the State Engagement Team<p> <p><b>Minimum qualifications<b> <p><ul><li>3+ years of practical experience exploring and analyzing complex datasets <li> <li>Highly proficient in in SQL <li> <li>Applied professional experience developing dashboards for internal or external stakeholders in Looker Tableau or PowerBI<li> <li>Strong communication and collaboration skills to help understand data needs share results and nurture a knowledgeable dataoriented culture <li> <li>Willingness to question source data examine results closely and provide constructive feedback<li> <li>Eagerness to be a trailblazer as Recidivizs first Product Analyst and comfort with ambiguity<li> <li>Bachelors degree in a quantitative field or equivalent professional experience<li> <ul><p><b>Preferred qualifications<b> <p><ul><li>Deep understanding of LookML to define data models and familiarity with Looker concepts such as Explores Models Derived Tables and Liquid <li> <li>Familiarity with Python specifically Pandas package<li> <li>Experience navigating large datasets from the public sector and academic communities especially related to criminal justice<li> <li>Familiarity with our data stack which includes Looker Google Cloud Platform BigQuery and Jupyter notebooks<li> <ul><p><b>Compensation<b> <p><p>Compensation levels are standard across the organization and are set as rungs not bands These levels help us ensure equitable compensation and responsible stewardship of our resources Please note that we do not negotiate compensation offers <p> <p>Depending on experience and skill set the compensation for this role is<p> <ul><li>L2 midlevel $97000<li> <li>L3 senior $120000<li> <ul><p><b>What we offer<b> <p><ul><li>Effective extremely thoughtful colleagues working together on a mission that matters<li> <li>90 medical dental and vision insurance coverage for you and your dependents<li> <li>Flexible time off including 20 days of PTO and 13 paid holidays<li> <li>12 weeks of paid parental leave<li> <li>401k retirement plan with 5 company match and no vesting period<li> <li>Complimentary One Medical membership depending on location<li> <li>Partnership with Carrot to provide employees with inclusive fertility and familyforming benefits as well as a small but growing number of hormonal health and genderaffirming care benefits<li> <li>Free mental health support via Talkspace<li> <li>Welllocated offices in Oakland and Manhattan with the flexibility to work remotely or go into either office as you choose<li> <li>An annual company offsite each spring and other adhoc gatherings<li> <li>All the exhilarating challenges and stretch opportunities of a tech startup combined with the missiondriven heart of a nonprofit<li> <ul><p><b>More about Recidiviz<b> <p><p>Recidiviz was an allvolunteer effort until early 2019 when Clementine Andrew and Joshua founded the organization Since then weve built an Ateam of software engineers designers product managers and domain experts from companies like Google Apple Dropbox Opower and Sidewalk Labs Recidiviz was part of YCombinators 2019 class and has received support from some of the most respected philanthropists and foundations including Ford Foundation Mackenzie Scott Schmidt Futures Arnold Ventures Chan Zuckerberg Initiative and the Mozilla Foundation<p> <p>Today Recidiviz works with and earns revenue from 11 state partners big and small red and blue and covers 25 of the US incarcerated population We have helped to get tens of thousands of people out of the criminal justice system safely and equitably and saved states nearly $1 billion In the next five years Recidiviz plans to partner with 40 states and help 250000 people who are stuck in the system to get out and stay out In addition to partnering with state Departments of Corrections Recidiviz collaborates with and learns from partners from organizations like the Correctional Leaders Association CLA to community based organizations and justiceimpacted individuals whose perspectives guide our work<p> <p>To learn more about how we do what we do check out our 2022 Year in Review read some press coverage or watch our recent TED Talk And if youre really keen to see our work you can dive into our Github <p> <p><b>An important note<b> <p><p>Lasting change is always built on diversity Recidiviz recruits employs trains compensates and promotes regardless of race religion color national origin sex sexual orientation disability age veteran status ancestry citizenship marital status gender identity and all protected status as required by applicable law We consider qualified applicants regardless of criminal histories consistent with legal requirements If you have a special need that requires accommodation please let us know in your application Even if you dont think you meet all the criteria above drop your resume and well take a look you might be great for another role or another time<p>
Associate, Product Specialist, AlpInvest Investor Relations
Company: The Carlyle Group
Location: New York City, NY
Posted Mar 17, 2024
The Carlyle Group is seeking an Associate Product Specialist for AlpInvest's Investor Relations Team. The role involves supporting strategic initiatives, coordinating investor requests, and serving as a segment expert. The ideal candidate should have a Bachelor's degree, 3-4 years of experience in investor relations or business development, and advanced Microsoft Office skills. The position offers a base salary of $150,000 and a comprehensive benefits package. Carlyle emphasizes diversity and inclusion, with more than half of its AUM managed by women.
Corporate Paralegal
Company: Vimeo
Location: New York City, NY
Posted Mar 17, 2024
Vimeo is seeking a Corporate Paralegal with 3-5 years of experience in a law firm or SaaS company legal department. The role involves managing contracts, negotiating agreements, and assisting with legal administrative duties. The ideal candidate should have strong communication, organizational skills, and the ability to work in a remote environment. Vimeo offers a competitive base salary range of $71,000 to $109,000, along with a comprehensive benefits package.
People Reporting Analyst - Workday
Company: Justworks
Location: New York City, NY
Posted Mar 17, 2024
Justworks is a company that values its employees and provides a welcoming and casual environment. They are looking for a People Reporting Analyst to join their team, who will be responsible for delivering data, analytics, and insights to support the company's growth and success.
Operational Technology OT Business Development Manager
Company: ServiceNow
Location: New York City, NY
Posted Mar 16, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br >Solution Sales is on a journey to innovate across ServiceNows gotomarket GTM delight our customers and fuel our unparalleled climb to $16B We are moving fast and with this rapid scale and dynamic growth we are hiring a strategic sales amp GTM leader to drive growth scale and consistency<br >The BDM Operational Technology GotoMarket will spearhead market success for the Technology Workflow Businesses This role will focus on driving growth strategy enhancing solution sales capabilities and orchestrating crossfunctional ecosystem efforts to build a robust sales pipeline and capture market opportunities As a seasoned sales executive you will apply your expertise to drive business growth in partnership with various crossfunctional teams including sales specialist sales product marketing partners and other key stakeholders<br >This role offers a unique opportunity to make a substantial impact on the organizations growth and success The ideal candidate is a proven sales amp GTM leader with the ability to collaborate effectively foster relationships and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization The candidate must bring a combination of GTM expertise deep product amp market domain knowledge and sales excellence to drive results<br >Key Responsibilities<br > Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives<br > Identify potential business opportunities and partnerships to support the companys growth objectives leveraging market insights and industry trends<br > Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry<br > Collaborate with crossfunctional teams to define and refine the companys value proposition and develop innovative solutions to address market needs<br > Build and maintain strong relationships with key stakeholders including clients partners and industry influencers<br > Lead negotiations for major deals partnerships and strategic alliances ensuring alignment with the companys overall transformation objectives<br > Drive the endtoend sales process from lead generation and qualification to contract negotiation and closure<br > Provide guidance and mentorship to the business development team fostering a culture of excellence collaboration and continuous improvement<br > Monitor and analyze market trends competitive landscape and customer feedback to inform strategic decisionmaking and enhance business development efforts<br > Collaborate with the executive team to define and execute the companys overall growth strategy incorporating transformational initiatives<br >Requirements for success<br > Bachelors degree in business marketing or a related field MBA or advanced degree preferred<br > Proven experience in a seniorlevel engagement with a focus on driving transformational growth across the Consumer goods retail or financial services sector<br > Demonstrated success in identifying and closing highvalue business deals partnerships and strategic alliances<br > Strong understanding of market dynamics and trends with the ability to translate insights into actionable business strategies<br > Track record of building and nurturing strong client relationships driving customer satisfaction and maximizing revenue opportunities<br > Strategic thinker with a resultsoriented mindset capable of identifying and capitalizing on transformational opportunities<br > Ability to thrive in a fastpaced dynamic environment and adapt quickly to changing business priorities<br > Strong analytical skills with the ability to leverage data and market insights to drive informed decisionmaking<br ><b>Qualifications<b><br >To be successful in this role you have<br > Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level<br > Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals<br > Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection<br > Experienced in driving sales process and drive effective working relationships with Sales Operations<br > Ability to understand the bigger picture and business drivers around IT<br > Ability to build long term strategic and senior level relationships<br > Ability to adapt and work effectively within a rapidly changing and growing environment<br > Demonstrates strong business and financial acumen<br > Built selfmotivated sales teams that embrace a culture of collaboration enthusiasm and overachievement<br > Champions and promotes top performers constantly develops and coaches the team and themselves and topgrades appropriately<br > Proven partner relationships and networks and ability to grow the impact of revenue streams and territory development through the partner ecosystem<br > Ownership of driving successful pipeline generation activities developed by marketing or the partner community<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Supervisor Vendor Management
Company: Optimum (An Altice USA Company)
Location: New York City, NY
Posted Mar 16, 2024
<p><b>Are you looking to Optimize your life Start your exciting path to a rewarding career today <b><br >We are Optimum a leader in the fastpaced world of connectivity and were on the hunt for enthusiastic professionals to join our team We understand that connectivity isnt just a luxury anymore its a necessity that empowers lives fuels businesses and drives innovation A career at Optimum means youll be enabling progress and enhancing lives by providing reliable highspeed connectivity solutions that keep the world connected We owe our success to our amazing product commitment to our people and the connections we make in every community<br >If you are resourceful collaborative teamoriented and passionate about delivering consistent excellence Optimum is the Company for you<br >We are <b>Optimum<b><br ><b><b>Job Summary<b><b><br >The BPOPartner Management Supervisor is responsible for overseeing the contact center campaigns strategies procedures and processes for BPO vendors providing Optimum services <br >This role will ensure that quality compliance and cost effectiveness of work delivered via third party vendors meets Altice USAs performance and quality expectations<br ><b><b>Responsibilities<b><b><br > Assists the BPO Sr Director Director Manager with oversight of the BPOs assigned Manage performance and improvement via call monitoring and communicating with the operations leadership and QA supervisors of the BPO Travel to BPO Site as directed during the new site implementation ramp up Monitor and coach BPO QAManagersSups with the goal of improving customer experience Ensure reps are making quality attempts on every call Responsible for the new agent onboarding process Manages the creation accuracy and distribution of daily reporting Builds collaborative partnerships with assigned vendors and jointly develops strategies to continuously improve deliverable quality and drive cost effectiveness Daily manages the relationship and performance of multiple vendorscampaigns simultaneously Provides guidance and direction to vendors to achieve budgeted targets and continued customer revenue growth Implements strategies that generate incremental sales and revenue Responsible for continuously evaluating all care programs and making recommendations to improve efficiency and maximize performance Proven ability to motivate a large virtual force required Must be able to make effective presentations have excellent verbal and written communication skills and be able to interface with all levels of BPO amp Altice management Works closely with senior leadership in the development of call plans performance expectations and KPI management All other duties assigned amp willing to work in assigned schedule hours including weekends <br >LIAD1 <br ><b><b>Qualifications<b><b><br ><p><ul><li>High school diploma<li> <li> Proven people management skills <li> <li> 2+ years in a contact center environment <li> <li> 3+ years in cabletelecommunications industry <li> <ul><p> <br >At Optimum were fueled by our four core pillars Taking Ownership Upholding Transparency Creating Community and Demonstrating Expertise Our commitment to empowering employees to take responsibility and embrace proactive problemsolving underpins Taking Ownership Upholding Transparency is at the core of our culture with open and honest communication fostering trust among our dedicated team and loyal customers Creating Community is more than a goal its our daily commitment to fostering an environment of collaboration innovation and positivity Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver topquality products and services These pillars not only shape our culture but define Optimum as a place of excellence trustworthiness and thriving community and we invite you to be a part of our journey<br >If you have the drive to succeed and are ready to embark on a thrilling career seize this opportunity today and join our winning team so together well shape the future of connectivity <br >All job descriptions and required skills qualifications and responsibilities for a particular position are subject to modification by the Company from time to time in the Companys discretion based on business necessity<br >We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed national origin religion age disability sex sexual orientation gender identity or protected veteran status or any other basis protected by applicable federal state or local law The Company provides reasonable accommodations upon request in accordance with applicable requirements<br >Optimum collects personal information about its applicants for employment that may include personal identifiers professional or employment related information photos education information andor protected classifications under federal and state law This information is collected for employment purposes including identification work authorization FCRAcompliant background screening human resource administration and compliance with federal state and local law<br >This position is identified as being performed inor reporting to company operations in New York State Salary ranges are supplied in compliance with New York State law Pay is competitive and based on a number of jobrelated factors including skills and experience The starting pay raterange at time of hire for this position in the posted location is $7711200 $12668400 year The rateRange provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity<br >Applicants for employment with the Company will never be asked to provide money even if reimbursable as part of the job application or hiring process Please review our Fraud FAQ for further details<br ><strong>Nearest Major Market <strong>Long Island <br ><strong>Nearest Secondary Market <strong>New York CIty<p>