Embrace Discovery Jobs in USA
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Enterprise Customer Success Manager
Company: Workiva
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> The Enterprise Customer Success Manager ECSM at Workiva is a dynamic role focused on customer happiness and growth By building strong relationships understanding customers and collaborating with internal teams youll help customers get the most from our solutions Youll be a customer champion driving adoption and finding innovative ways our platform can solve challenges Your positivity and project management skills will ensure smooth interactions leading to satisfied customers expanded usage and business success <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <p> <p> <ul> <li> <p> Build strong relationships with key customer stakeholders to help guide us through their organization and introduce us to different teams <p> <li> <li> <p> Generate leads for the Workiva sales team to pursue <p> <li> <li> <p> Evaluate organizational inefficiencies to help customers define appropriate business outcomes <p> <li> <li> <p> Identify opportunities for Workiva to consult with customers on setups <p> <li> <li> <p> Develop relationships with the Workiva Account teams to ensure everyone is working towards the same goal and to decrease task overlap <p> <li> <li> <p> Understand customer needs well enough to identify users that might not be seeing value in Workivas Platform and executing a plan to increase return on investment ROI <p> <li> <li> <p> Facilitate training by self service or virtual mods for new teams as needed to ensure users are active in Workivas Platform <p> <li> <li> <p> Conduct meetings to help customers understand the positive business outcomes they are achieving using Workivas Platform <p> <li> <li> <p> Understand customer expectations and service agreement terms of each contracts and ensure the work is completed and delivered to the customer on or before the deadline <p> <li> <li> <p> Learn the Workiva Platform and how it is used in each market where Workiva maintains a presence <p> <li> <li> <p> Ensure any customer inquiries are answered promptly and help identify the best person at Workiva to get involved when necessary <p> <li> <li> <p> Ensure customer awareness and issue resolution practices around ticket management when unable to resolve product issues in Workiva Platform <p> <li> <li> <p> Engage with onboarding team solution architects and any other team providing service to the customer to ensure customers expectations are being met <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> 8+ years of related experience <p> <li> <li> <p> Bachelors degree <p> <li> <li> <p> An advanced degree will be considered in lieu of experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Experience supporting a SaaS product preferred <p> <li> <li> <p> Background in customer success strategic account management or sales within a businesstobusiness B2B sales environment <p> <li> <li> <p> Direct customer advocacy and engagement experience in postsales support or equivalent experience in professional services consultancy project management or account management functions <p> <li> <li> <p> Selfmotivated with strong propensity for action results and continuous improvement and proven track record to solve technical problems <p> <li> <li> <p> Exceptional organizational skills with the ability to multitask and manage multiple processes programs and procedures simultaneously while working under pressure to meet deadlines <p> <li> <ul> <p> <p> <p> <strong> Remote Ready Excellence <strong> <p> <p> <strong> <strong> <p> <ul> <li> <p> Willingness to travel up to 25 for team and corporate meetings fostering relationships and representing company interests <p> <li> <li> <p> Reliable internet access for any period of time working remotely as we embrace flexible work arrangements <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $8700000 $14800000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIJW1 <p><p>
Senior Technical Program Manager
Company: Dynatrace
Location: USA
Posted Apr 27, 2024
<br><br><div class=h3>Company Description<div><p>Dynatrace exists to make software work perfectly Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data This enables innovators to modernize and automate cloud operations deliver software faster and more securely and ensure flawless digital experiences<p><br><br><div class=h3>Job Description<div><ul style=><li style=>Manage crossorganization programs projects integrations and migration efforts of varying scale<li><li style=>Establish a work plan and staffing for initiative activities managing expectations scope creep and impacts to timelines identify and track dependencies and opportunities for optimization and application rationalization proactively identify problems and recommend solutions before they become blockers<li><li style=>Planning and execution of activities and aligning resources to ensure that cost time and quality goals are met<li><li style=>Deliver communications around goals status risks and impact with the ability to adapt content to your audience<li><li style=>Perform risk assessments and implement mitigation plans<li><li style=>Document monitor and communicate assumptions and decisions made<li><li style=>Provide leadership and motivation to team members throughout the initiative life cycle and confer with resources to outline a work plan<li><li style=>Ensure that requirements use cases and acceptance criteria are prioritized clearly defined in Jira stories and dependencies at the application and integration level are identified<li><li style=>Assist in prioritizing stories in sprints to align with project and sprint goals<li><li style=>Coordinate or compile the reporting of metrics to measure the success of meeting work effort and company goals<li><li style=>In cases where vendors are included in projects collaborate on aligning and managing the progress of activities<li><li style=>Identify interdependencies between the various stakeholder groups to ensure all are aligned and risks are identified mitigated and communicated<li><li style=>Ensure that data governance approval processes Business Systems controls and best practices are being followed<li><li style=>Identify postdeployment tasks and issues transitioning application administration to the support team and conducting postmortems<li><li style=>Standardize project documentation as templates and maintaining documents deliverables issues and risks on a centralized site<li><ul><br><br><div class=h3>Qualifications<div><p>Minimum Requirements <p><ul style=><li style=>5+ years of demonstrated project and program management experience that encompassed multiple full system development life cycles from initiation through post implementation<li><li style=>HS Diploma or GED required<li><ul><p>Preferred Requirements <p><ul style=><li style=>3+ years of IT experience with sensitivity and commitment to business problem solving<li><li style=>3+ years of Business Unit or Business Unitfacing experience<li><li style=>5+ years end to end experience with largescale implementation projects utilizing industry standard development and service delivery methodologies<li><li style=>5+ years experience utilizing Software Development methodologies such as Agile as well as managed services support structure and best practices<li><li style=>Exceptional communication organizational problemsolving and interpersonal skills that promote teamwork and collaboration<li><li style=>Proficiency with MS Office Confluence and JIRA<li><li style=>Expertise in setting and managing stakeholder expectations<li><li style=>Effective influencing and negotiating skills in an environment where this role may not directly control resources<li><li style=>Ability to work in a fastpaced environment and adapt to frequent change<li><li style=>Ability to quantify projectprogram success with cost and data related metrics<li><li style=>Excellent analytical and problemsolving skills<li><li style=>Ability to advocate a creative atmosphere facilitate productive meetings and envision a final product and user adoption early in the design andor development process<li><li style=>Ability to recognize personal skills abilities limitations and strengths taking appropriate action to pursue developmental activities to strengthen skills and experience<li><li style=>Ability to develop cooperative relationships to achieve results through a winwin relationship<li><li style=>Ability to establish alliances with other departments and organizations by recognizing dependencies<li><li style=>Awareness of cultural diversity and can embrace and capitalize those differences applies knowledge in decisionmaking process<li><li style=>Ability to identify project risks by defining risk strategies and developing the risk management plan<li><li style=>Participates as part of a team understanding the various work styles of others and their roles on the team Demonstrates enthusiasm and commitment to the goals and objectives of the team Seeks help from other team members as appropriate<li><li style=>BA in an ITrelated discipline Business Management<li><li style=>Program Management experience of SaaS applications integrations and related reporting<li><li style=>Current PMPCSMPMIACP or equivalent certification<li><ul><br><br><div class=h3>Additional Information<div><p>DOE salary $145K $165K plus Health Dental Life STD LTD 401K PTO Total compensation may vary depending on candidate experienceeducation and location <p><div><div><p>All your information will be kept confidential according to EEO guidelines<p><p>We offer competitive compensation companysponsored premium benefits medical dental vacationholidays company matching 401k Plan etc Dynatrace is an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race sex color gender identity religion national origin ancestry citizenship physical abilities age sexual orientation creed disability status veteran status pregnancy genetic status or any other characteristic protected by law If your disability makes it difficult for you to use this site please contact <a href=mailtocareersdynatracecom rel=nofollow>careersdynatracecom<a> Dynatrace participates in EVerify participant information in English and Spanish Right to work information in English and Spanish <a href=httpsnam02safelinksprotectionoutlookcomurl=https3A2F2Fwwweeocgov2Fsites2Fdefault2Ffiles2Fmigratedfiles2Femployers2Fposterscreenreaderoptimizedpdfampdata=04|01|SueDriscoll40dynatracecom|517da4cfeee843ceef7d08d9aac9f4c5|70ebe3a35b30435d9d677716d74ca190|1|0|637728606648218484|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D|3000ampsdata=wJgQzfLR2PAOkYKAeHD197U7dm3nJVRbJGkmrn2Kx1g3Dampreserved=0 rel=nofollow>EEO is the Law<a><a href=httpsnam02safelinksprotectionoutlookcomurl=https3A2F2Fwwwdolgov2Fsites2Fdolgov2Ffiles2Fofccp2Fregs2Fcompliance2Fposters2Fpdf2FOFCCPEEOSupplementFinalJRFQA508cpdfampdata=04|01|SueDriscoll40dynatracecom|517da4cfeee843ceef7d08d9aac9f4c5|70ebe3a35b30435d9d677716d74ca190|1|0|637728606648218484|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D|3000ampsdata=Z5OrSMaGYQ2FE3dONCr73EqcnnPtOzqxVcqBoXCzZgQg3Dampreserved=0 rel=nofollow>EEO is the Law Supplement<a> To be considered for this position please upload your resumeCV<p><p> <p><img src=httpsremotivecomjobtrack1909009blankgifsource=publicapi alt=>
Product Manager - Discovery
Company: Whatnot
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> 🚀 Whatnot <h2> <p> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK and Germany today <p> <p> Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others <p> <p> And were growing Whatnot has been the <a class=fontbold underline fontbold underline qllink commentl3sielwn href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <p> <h2> 💻 Role <h2> <p> The Discovery team at Whatnot is responsible for building the best user experience for finding and engaging with the most relevant content on the platform shows products and sellers in the community To achieve our goals we are passionate about understanding building and maintaining a healthy ecosystem where buyers find engaging content and sellers thrive with their business We focus on a wide variety of problems feeds taxonomy browse experience search and recommendations algorithms as well as content understanding <p> <ul> <li> <p> Drive product roadmaps strategy and execution across Feed Search Browse and other related product areas <p> <li> <li> <p> Define product requirements amp work with engineering design and the broader team to bring our roadmap to market at lightning speed <p> <li> <li> <p> Clearly communicate roadmap progress and insights to key teams and stakeholders <p> <li> <li> <p> Do whatever it takes to ensure the engineering team is operating effectively unblock them and make sure they can move at a rapid pace <p> <li> <li> <p> Take ownership of any major blocker to the companys success <p> <li> <li> <p> Drive strategic initiatives across the company as needed <p> <li> <ul> <h2> 👋 You <h2> <p> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here <p> <p> As our next Product Manager you should have 5 to 7 years of product management experience plus <p> <ul> <li> <p> Strong crossfunctional competencies to effectively collaborate with design engineering marketing and other partners <p> <li> <li> <p> Experience working with machine learning subject matter experts to create delightful products for users <p> <li> <li> <p> Startup experience at a growth stage company <p> <li> <li> <p> Demonstrated bias for action in an fluid work environment <p> <li> <li> <p> Strong product intuition design sense and the ability to inform decisions around technical architecture <p> <li> <li> <p> Proven track record of using data user feedback and intuition to drive effective product decisions <p> <li> <li> <p> Knowledge that product decisions dont end and begin with data and AB tests <p> <li> <ul> <h2> 💰Compensation <h2> <p> For USbased applicants <strong> <strong> $205000year to $235000year + benefits + stock options <p> <p> The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <p> <h2> 🎁 Benefits <h2> <ul> <li> <p> Flexible Time off Policy and Companywide Holidays including a spring and winter break <p> <li> <li> <p> Health Insurance options including Medical Dental Vision <p> <li> <li> <p> Work From Home Support <p> <ul> <li> <p> $1000 home office setup allowance <p> <li> <li> <p> $150 monthly allowance for cell phone and internet <p> <li> <ul> <li> <li> <p> Care benefits <p> <ul> <li> <p> $450 monthly allowance on food <p> <li> <li> <p> $500 monthly allowance for wellness <p> <li> <li> <p> $5000 annual allowance towards Childcare <p> <li> <li> <p> $20000 lifetime benefit for family planning such as adoption or fertility expenses <p> <li> <ul> <li> <li> <p> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <p> <li> <li> <p> Parental Leave <p> <ul> <li> <p> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <p> <li> <ul> <li> <ul> <h2> 💛 EOE <h2> <p> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce <p><p>
Manager - MarTech Operations
Company: hims & hers
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <h3> <strong> About the Role <strong> <h3> <p> This is a unique opportunity to play a critical role in the Hims amp Hers customer journey The Manager MarTech Operations will be a power user of our Marketing Automation Platform Braze and will be responsible for discovery documentation development QA monitoring reporting troubleshooting and supporting complex customer journeys for our Lifecycle Management Team You will do this across multiple channels including email SMS push web inapp and potentially expand into other channels like direct mail Youll also work with crossfunctional partners in product and engineering to design request and troubleshoot technical data streams <p> <h3> <strong> You Will <strong> <h3> <ul> <li> <p> Own CRM QA platform housekeeping as well as deployment and execution of priority campaigns <p> <li> <li> <p> Collaborate with lifecycle managers and data teams to ensure marketing journeys are operational and successful and take immediate action in case of failures <p> <li> <li> <p> Assist with architecture and technical evaluation for customer communication solutions <p> <li> <li> <p> Adhere to best practices while continuously seeking process improvements <p> <li> <li> <p> Create maintain and refine detailed documentation and SOPs including operational processes workflows and training documents <p> <li> <li> <p> Seek opportunities to keep our platforms orderly and improve operational efficiencies <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 3+ years B2C DTC industry experience <p> <li> <li> <p> Experience with Top Tier ESPs Braze is a Critical Success <p> <li> <li> <p> Experience in highly regulated industries a plus ie Healthcare insurance banking <p> <li> <li> <p> Ability to work across different teams platforms languages systems etc <p> <li> <li> <p> Solid track record of implementing largescale complex B2C emailSMSpush campaigns <p> <li> <li> <p> Understanding event streams customer actions and user profiles <p> <li> <ul> <h3> <strong> Preferred Qualifications <strong> <h3> <ul> <li> <p> Strong sense of ownership and entrepreneurial spirit <p> <li> <li> <p> Strong collaboration and problemsolving skills <p> <li> <li> <p> Relentlessly high standards and high attention to detail <p> <li> <li> <p> Avid documentarian <p> <li> <ul> <h3> <strong> Our Benefits there are more but here are some highlights <strong> <h3> <ul> <li> <p> Competitive salary amp equity compensation for fulltime roles <p> <li> <li> <p> Unlimited PTO company holidays and quarterly mental health days <p> <li> <li> <p> Comprehensive health benefits including medical dental amp vision and parental leave <p> <li> <li> <p> Employee Stock Purchase Program ESPP <p> <li> <li> <p> Employee discounts on hims amp hers amp Apostrophe online products <p> <li> <li> <p> 401k benefits with employer matching contribution <p> <li> <li> <p> Offsite team retreats <p> <li> <ul> <p> <p> <p> <em> LIRemote <em> <p> <p> <p><p>
Director of Client Services
Company: Businessolver
Location: USA
Posted Apr 26, 2024
<div class=contentintro><p>Since 1998 Businessolver has delivered marketchanging benefits technology and services supported by an intrinsic responsiveness to client needs The company creates client programs that maximize benefits program investment minimize risk exposure and engage employees with easytouse solutions and communication tools to assist them in making wise and costefficient benefits selections Founded by HR professionals Businessolvers unwavering serviceoriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight<p><div><p style=textalign><p> <p> <p> <p><strong><em><em><strong><p> <p>At Businessolver you have opportunities for individual development through our common language <strong><em>Respond Readily<em><strong><strong><em> Trust through transparency Assume positive intent Be real Live a growth attitude Embrace the reverse golden rule<em> <strong><p> <p><em><strong>The Director of Client Services is a driver of execution This role is accountable for delivering a consistent high quality client experience You are responsible for proactive management driving accountability and operational execution at all touch points for your clients The ideal candidate supports all client related activities as well as the needs of the team in order to deliver client delight<strong><em><p> <p><strong><u>The Gig<u><strong><p> <ul style=> <li style=>Partner with Project Management and Production Planning team members daily to review capacity team deliverables and performance<li> <li style=>Provide direction on documentation of work requests participating in discussions to define and assign work to appropriate resources<li> <li style=>Review and analyze performance on client health scorecard weekly reviewing risk areas with team members as needed<li> <li style=>Act as client escalation point for service delivery concerns to provide oversight and drive delivery of key initiatives ensuring all items are documented and addressed<li> <li style=>Provide operational performance reports to client leadership team identifying successes risks and needs weekly<li> <li style=>Conduct regular strategy meetings with Customer Success team to review client activity needs and performance<li> <li style=>Lead daily standup meetings with team members to communicate business initiatives and review deliverables such as open cases file activity and other related client maintenance tasks<li> <li style=>Manage team members by conducting regular 11s reviewing work processes and other team member needs in order to ensure successful execution of assigned tasks<li> <li style=>Conduct new team member training and support overall learning paths for all team members aligning resources as needed<li> <li style=>Ensure team is executing against Annual Enrollment related activities and proactively engage the clients and internal teams as needed on open items<li> <li style=>Participate in sales finalist meetings and partner with the sales team on prospect visits and scope of services presentations<li> <li style=>Engage in ongoing educational opportunities on product releases updates and system functionality<li> <ul> <p><strong><u>What you need to make the cut<u><strong><p> <ul style=> <li style=>8+ years progressive experience working with brokers carriers and clients in the Benefit Administration arena<li> <li style=>Bachelors Degree in Management Communication or similar field preferred<li> <li style=>Experience with Technology Health amp Welfare Benefits Human Resources or Health Care strongly preferred<li> <li style=>Highly motivated confident energetic and must possess a positive attitude<li> <li style=>Strong relationship management and project management expertise analytical skills and the ability to engage and motivate multiple stakeholders across the organization<li> <li style=>Excellent communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients company personnel and team members <li> <li style=>You must be a resourceful and creative problem solver constructively working with team members to find solutions<li> <li style=>Tech savvy must have a comfort level with learning new technology and being able to communicate effectively when discussing with clients<li> <li style=>Desire to learn about the newest cutting edge technology and passion for continuous learning<li> <li style=>Availability to travel up to 15<li> <ul> <p><em>The pay range for this position is 80K to 135K per year pay to be determined by the applicants education experience knowledge skills and abilities as well as internal equity and alignment with market data<em><em> <em><p> <p><em>Other Compensation This role will be eligible to participate in the annual bonus plan<em><p> <p><strong><em><em><strong><p><div class=contentconclusion><p><strong>The Businessolver Way<strong><p> <p>Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game and have fun doing it If you desire to use your skills and experience in an environment where you can make a difference we want to hear from you<p> <p><em>Businessolver is committed to maintaining an environment that protects client data We train our employees to maintain leading class security practices and expect all employees to adhere to policy procedures and controls<em><p> <p><strong><em>Applicable to all roles at an AVP DIR VP or SVP and above level<em><strong><p> <p><em>Serve as a security contact for the business unit Responsible for driving adoption and compliance with information security and privacy practices Serve as a liaison with the information security team on security and privacy matters<em><p> <p><strong>Equal Opportunity at Businessolver<strong><p> <p>Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status and more We also consider qualified applicants regardless of criminal histories consistent with legal requirements<p><div><img src=httpsremotivecomjobtrack1908853blankgifsource=publicapi alt=>
Front End Focused Full Stack Developer
Company: GeneDX
Location: USA
Posted Apr 27, 2024
<div class=h1>The Role<div> <p>GeneDx the worlds leading genomics diagnostics company is seeking a Senior Software Engineer to join our team<p> <p>As a Senior Software Engineer you will be developing a stateoftheart software platform for the interpretation of clinical and genomic information to yield exhaustive personalized diagnosis for our patients You will lead technical design and implementation efforts to improve workflows executing using the best practices and principles of modern software engineering You will work with Product Managers and Operations partners to understand your key user personas and their pain points and propose novel technical solutions for how our applications can better enable their workflows<p> <p>As a senior engineer you will own strategic initiatives of the team Your breadth of engineering knowledge will allow you to make and review plans for complex projects that include multiple engineering specialties including frontend backend Data pipelines etc You will be a thought leader of frontend development and will be a goto person for your team in this area<p> <p>You will work with other technical leads and engineers to break down estimate implement and document both technical and user centered requirements As a thought leader you will help lead the team in determining architectural approaches identifying technical dependencies overseeing the maintenance of technical debt and providing guidance to more junior teammates<p> <div class=h1>Experience Traits and Skills<div> <ul style=> <li style=>Good understanding of general software engineering patterns best practices and methods<li> <li style=>8+ years professional experience industry setting designing and supporting robust applications using modern objectoriented frameworks<li> <li style=>Experience with Cloud services Docker Kubernetes CICD automated testing and data logging suitestoolsets<li> <li style=>Experience buildingconsuming API callsresponses<li> <li style=>Experience working on data workflowspipelines<li> <li style=>Advanced skills using React particularly optimizing load times caching reusability global state management hooks etc<li> <li style=>Experience working in a regulated industry healthcare preferred<li> <li style=>Successful history of delivering scalable production software<li> <li style=>Able to drive design and execution of technical proposals as an individual contributor or technical project lead<li> <li style=>Excellent communication skills ability to work collaboratively with other development teams operations partners and product team<li> <ul> <div class=h1>Responsibilities<div> <ul style=> <li style=>Design write and maintain high quality and robust software applications and services to meet team goals<li> <li style=>Collaborate with teammates and product managers in developing development roadmaps and sprint planning<li> <li style=>Assist in establishment and adherence to robust and compliant software development best practices<li> <li style=>Play a role in crossfunctional development with other teams as required<li> <li style=>Contribute to continuous improvement in the operating model of the team<li> <li style=>Perform codereviews and otherwise share your technical knowhow to help level up and mentor your teammates<li> <li style=>Other duties may be assigned<li> <ul> <div class=h1>Objectives<div> <ul style=> <li style=>You are an active and vital contributor to your team and your coworkers success and wellbeing<li> <li style=>Software solutions are scalable cost controlled reliable and engineered with modern software engineering best practices<li> <li style=>Software solutions are modular and evolvable allowing easy implementation of improvements<li> <ul> <p> <p> <p> <p> <div class=contentpaytransparency> <div class=payinput> <div class=title>Pay Transparency Budgeted Range<div> <div class=payrange>$153000<span class=divider><span>$191300 USD<div> <div> <div> <div class=contentconclusion> <p>~<p> <p><strong>Science Minded Patient Focused <strong><p> <p>At GeneDx we create follow and are informed by cuttingedge science With over 20 years of expertise in diagnosing rare disorders and diseases and pioneering work in the identification of new diseasecausing genes our commitment to genetic disease detection discovery and diagnosis is based on sound science and is focused on enhancing patient care<p> <p><strong>Experts in what matters most <strong><p> <p>With hundreds of genetic counselors MDPhD scientists and clinical and molecular genomics specialists on staff we are the industrys genetic testing experts and proud of it We share the same goal as healthcare providers patients and families to provide clear accurate and meaningful answers we all can trust<p> <p><strong>SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES <strong><p> <p>From sequencing to reporting and beyond our technical and clinical experts are providing guidance every step of the way<p> <p><strong>TECHNICAL EXPERTISE<strong><p> <ul style=> <li style=><em>Highquality testing<em> Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved<li> <li style=><em>Advanced detection<em> By interrogating genes for complex variants we can identify the underlying causes of conditions that may otherwise be missed<li> <ul> <p><strong>CLINICAL EXPERTISE<strong><p> <ul style=> <li style=><em>Thorough analysis<em> We classify variants according to our custom adaptation of the most recent guidelines We then leverage our rich internal database for additional interpretation evidence<li> <li style=><em>Customized care<em> Our experts review all test results and write reports in a clear concise and personalized way We also include information for research studies in specific clinical situations<li> <li style=><em>Impactful discovery<em> Our researchers continue working to find answers even after testing is complete Through both internal research efforts and global collaborations we have identified and published hundreds of new diseasegene relationships and developed novel tools for genomic data analysis These efforts ultimately deliver more diagnostic findings to individuals<li> <ul> <p>Learn more About Us <a href=22httpswwwgenedxcomaboutus22 rel=nofollow target=blank>here<a><br><br>~<p> <p><strong><em> <em><strong><strong>Benefits include<strong><p> <ul style=> <li style=>Paid Time Off PTO<li> <li style=>Health Dental Vision and Life insurance<li> <li style=>401k Retirement Savings Plan<li> <li style=>Employee Discounts<li> <li style=>Voluntary benefits<li> <ul> <p><strong>GeneDx is an Equal Opportunity Employer<br><br><strong>All privacy policy information can be found <a href=22httpswwwgenedxcomprivacy22 rel=nofollow target=blank>here<a><p> <div> <img src=httpsremotivecomjobtrack1908691blankgifsource=publicapi alt=>
Senior Software Engineer - Security
Company: Airbnb
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <p> Airbnb is built on trust The data security teams mission is to keep the data of millions of users secured and protected in our platform while they explore the world <p> <p> <strong> The Difference You Will Make <strong> <p> <p> We are looking for people who want to make the Airbnb platform and customer data safer for millions of users around the world Wed love to talk to you if youre a talented individual who is passionate about finding security weaknesses and crafting highly scalable solutions We are enablers who make it easier for engineers to create secure features not blockers <p> <p> <strong> A Typical Day <strong> <p> <ul> <li> <p> If the mission sounds exciting to you we have a few different flavors of projectsskill sets that we are looking for in Data Security Team Data Protection Platform DPP Build the platform to automatically classify the Airbnb data and protect the data based on the classifications with various strategies Uplevel and scale services for automatic detection for data classification Contribute to the auto detection of the secret and critical data based using advanced machine learning models and patterns for all types of data storages such as RDS Hive and cloud storage and more Unify data catalogs for all online and 3rdparty data Collect and maintain the metadata of all Airbnb data in a centralized repository and associate the data security attributes with the metadata like the data classification data ownership data access and data lineage etc to provide a deep understanding of the risk of all Airbnb data Build the platform to manage all the 3rdparty vendors integrated with the Airbnb platform and protect the Airbnb user data shared with vendors Enable security enforcement Leverage data protection platform to ensure security enforcement at scale while collaboratively engaging with data platform teams and product teams for data governance best practices Integrate AIML into security practices to bring greater contextual awareness and wherever possible Eg Leverage LLMs for advanced data discovery and classification data security incident response etc Check out project examples in technical blogs <a class=fontbold underline fontbold underline fontbold underline href=httpsmediumcomairbnbengineeringautomatingdataprotectionatscalepart1c74909328e08 rel=noopener noreferrer nofollow target=blank> Automating Data Protection at Scale Part 1 <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsmediumcomairbnbengineeringautomatingdataprotectionatscalepart2c2b8d2068216 rel=noopener noreferrer nofollow target=blank> Automating Data Protection at Scale Part 2 <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsmediumcomairbnbengineeringautomatingdataprotectionatscalepart334e592c45d46 rel=noopener noreferrer nofollow target=blank> Automating Data Protection at Scale Part 3 <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsappseccalifornia2020schedcomeventXLuWwhereswaldosw2buildingdatadiscoveryandclassificationatscale rel=noopener noreferrer nofollow target=blank> Where S Waldo S W 2 Building Data Discovery And Classification At Scale <a> <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <p> The following are some examples of profiles that are relevant to us If a subset of these things apply to you please consider applying We are looking to build a team of both specialists in security and generalists in software engineering <p> <ul> <li> <p> 5+ years of software development or job related work experience <p> <li> <li> <p> Significant experience in at least one of the following programming languages Java Kotlin Python <p> <li> <li> <p> Significant experience in any of the following Generalist Backend Full Stack Engineer or Security Engineer experience <p> <li> <li> <p> Experience finding ways to enable other engineers to develop secure products by default without requiring security expertise <p> <li> <li> <p> Significant experience in building robust internal productstools or production backend services at scale is a plus <p> <li> <li> <p> Solid defensive security experience shipping projects that mitigate application or infrastructure risks at scale <p> <li> <li> <p> Significant experience with cryptography is a plus <p> <li> <li> <p> AIML experience is a plus <p> <li> <li> <p> Working knowledge of cloud computing AWS andor Azure is a plus <p> <li> <ul> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoreasonableaccommodationsairbnbcom rel=noopener noreferrer nofollow target=blank> reasonableaccommodationsairbnbcom <a> Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>
Platform Developer (Braze)
Company: Bounteous
Location: USA
Posted Apr 28, 2024
<div>Bounteous x Accolite makes the future faster for the worlds most ambitious brands Our services span Strategy Analytics Digital Engineering Cloud Data amp AI Experience Design and Marketing We are guided by CoInnovation our proven methodology of collaborative partnership <div><div><br><div><div>Bounteous x Accolite brings together 5000+ employees spanning North America APAC and EMEA and partnerships with leading technology providers Through advanced digital engineering technology solutions and datadriven digital experiences we create exceptional and efficient business impact and help our clients win <div><div><br><div><div>We are seeking a <b>Platform Developer<b> with a specialization in <b>Braze <b>to join our growing team The Platform Developer will regularly interface with a large crossfunctional team of developers solution architects and digital marketing specialists to help bring digital customer experiences to life As such the ideal candidate will be dynamic and flexible with a strong affinity toward data and process<div><div><br><div><div>This position necessitates knowledge of varying industry trends marketing automation enablement campaign best practices data management best practices and associated digital marketing technologies so the ideal candidate should possess a desire to continually learn grow and apply subject matter expertise to individual client needs <div><div><br><div><div>If you are energized by representing an awardwinning growing organization in a fastmoving digital transformation space wed like to meet you<div><br><br><div class=h3>Role and Responsibilities<div><li style=>Develop deep knowledge of each clients business and available data to ensure campaign solutions meet their marketing objectives<li><li style=>Translate business and technical requirements into detailed solutions for crosschannel campaign execution across marketing automation journey orchestration CDP loyalty and offer management platforms<li><li style=>Support inplatform development and execution of digital marketing campaigns across channels email SMS push inapp etc<li><li style=>Serve as daytoday technical platform SME to internal and client teams to support platform troubleshooting training and knowledge sharing<li><li style=>Support Architects with platform configuration development and optimization tasks as well as enforcing best practices<li><li style=>Provide campaign QA testing and deployment support to developers campaign specialists and QA resources<li><li style=>Work closely with project management team to manage workflow and deadlines across multiple simultaneous campaign projects and change controls<li><li style=>Support senior team members throughout project estimation and platform discovery engagements<li><li style=>Support internal execution services team with ongoing campaign platform workflow and template optimizations<li><br><br><div class=h3>Preferred Qualifications<div><li style=>5+ years of experience as a marketing automation platform developer<li><li style=>2+ years of experience working with Braze<li><li style=>Braze certification preferred<li><li style=>Experienced in data modeling in relational database systems<li><li style=>Experienced writing SQL queries for SelectInsertUpdateDelete including knowledge of multitable joins and outer joins<li><li style=>Experienced with JavaScript JSON and XML<li><li style=>Familiarity with HTML MJML CSS and responsive email coding a plus <li><li style=>Experience at a digitalfirst agencyconsultancy in a clientfacing role strongly preferred<li><li style=>Exposure to and understanding of agency structure and agile project management methodologies <li><li style=>Excellent oral and written communication skills<li><li style=>Familiarity with multiple industryleading campaign orchestration platforms a plus such as Adobe Campaign Adobe Journey Optimizer Salesforce Marketing Cloud Marketo etc<li><li style=>Bachelors degree in Computer Science related business or technology field or equivalent work experience preferred<li><div>We invite you to subscribe to our monthly and quarterly newsletters to stay up to date with the latest job openings as well as resources and tips for job seekers <a class=postingslink href=httpswwwbounteouscomcareersrecruitingemailupdates rel=nofollow>here<a><div><div><br><div><div>Research shows that women and other underrepresented groups apply only if they meet 100 of the criteria of a job posting If you have passion and intelligence and possess a technical knack even if youre missing some of the above we encourage you to apply<div><div><br><div><div>Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous Bounteous does not discriminate on the basis of race religion color sex gender identity sexual orientation age physical or mental disability national origin veteran status or any other status protected under federal state or local law <div><div><br><div><div>In addition you have the opportunity to participate in several Team Member Networks sometimes referred to as employee resource groups ERGs that host space with individuals with shared identities interests and passions Our Team Member Networks celebrate communities of color life as a working parent or caregiver the 2SLGBTQIA+ community wellbeing and more Regardless of your respective identity there are various avenues we involve team members in the Bounteous community<div><div><br><div><div>Bounteous is willing to sponsor eligible candidates for employment visas<div><div><br><div><div><b>BIRemote<b><div><div><b>LIRemote<b><div><img src=httpsremotivecomjobtrack1908066blankgifsource=publicapi alt=>
Sales Engineer
Company: Zowie
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> About Zowie <strong> <p> <p> At Zowie we believe that buying online should feel like walking into your favorite local shop personal friendly and easy Our mission is to recreate offline shopping experiences online but better Zowie brings speed and empathy to customer interactions Our platform automates responses to repetitive questions around return policy order status etc and saves time for customer service agents who can then proactively turn website visitors into paying customers It can work as an addon with existing tools Zendesk Shopify Gorgias etc or become a standalone customer service platform <p> <p> <p> <p> <strong> We are <strong> <p> <p> 🚀 Growing fast We plan on keeping the Team growing Youll have a lot of autonomy and impact as we grow <p> <p> 🏈 Like a sports team We take ownership of our work and believe in personal accountability At the same time we work together support each other and focus on winning as a team <p> <p> 🧑💻 Remotefirst and hours are flexible We allow everyone to figure out the best ways to collaborate with their team At the end of the day its about delivering Those in Poland can work from our offices in Cracow and Warsaw <p> <p> <p> <p> <strong> We strive to be <strong> <p> <p> 💪 Ambitious and innovative We dont settle on existing solutions and keep looking for better ways to tackle challenges <p> <p> 👻 Bold and freethinking We trust our employees to find the best solutions <p> <p> 🤸♀️ Agile and highperforming We work smarter not harder We use our OKRs to keep ourselves focused <p> <p> 🤠 Unafraid of change Zowie is growing and the market is changing We thrive in an everevolving environment <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Lead discovery sessions and demos with customer support and ecommerce teams to uncover requirements and challenges and identify opportunities in their businesses <p> <li> <li> <p> Deliver concise compelling valuebased presentations product demos technical assessments etc to all levels of an organization including Csuite <p> <li> <li> <p> Build custom product demonstrations that integrate into the clients preexisting tech stack and capture the longterm value of Zowies strategy <p> <li> <li> <p> Support the Sales team in meeting quarterly revenue goals while working as a part of the extended team on larger more strategic opportunities with multiple resources from Product and Engineering <p> <li> <li> <p> Play a lead role in documenting the technical needs and what has been promised in the presales process within SOWs and internal handovers to properly set up our CS team for successful implementation and partnership with the customer <p> <li> <ul> <p> <p> <p> <strong> Ideally youll bring with you <strong> <p> <ul> <li> <p> Handson presales engineering andor strategymanagementtechnology consulting experience <p> <li> <li> <p> Strong communicator and storyteller with a proven track record of helping customers meet their business objectives <p> <li> <li> <p> Working knowledge of APIs and a common understanding of SaaS platforms eg Shopify Salesforce Zendesk Gorgias etc <p> <li> <li> <p> Experience working and collaborating with Engineering and Product teams to provide ongoing feedback on how our product is being used and how it can be improved <p> <li> <li> <p> Technically and analytically curious where you demonstrate the ability to be a perpetual learner and love to make new discoveries and improve the status quo <p> <li> <li> <p> Reliable and resilient team player to deliver on your commitments in a fastpaced environment <p> <li> <ul> <p> <p> <p> <p> <p> <strong> We will offer you <strong> <p> <p> 👉 Employee Stock Option Plan ESOP Youre a part of our companys future success <p> <p> 👉 Unlimited paid time off We trust each other and dont count days <p> <p> 👉 Great company offsites and individual integration budgets We spend time together in person to strengthen our team <p> <p> 👉 Health benefits We offer an additional health insurance package <p> <p> 👉 Development budget We want to grow personally and professionally together <p> <p> 👉 Homeoffice funds Make yourself a comfy space for work on a daily basis <p><p>
Senior Solutions Principal
Company: Nearform
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> This is a remote opportunity for someone based in the USA <strong> <p> <h3> The Opportunity <h3> <p> Growing and dynamic organizations are fuelled and driven by passionate and intellectually curious people Were looking to add more NearFormers who fit this profile At NearForm we are in the fortunate position of having 10+ years of experience delivering on mission critical outcomes for our customers while still retaining the startup feel transparency and intimacy of a close knit community of technologists <p> <p> We build digital products that provide users of these products fantastic digital experiences and allow enterprises to go to market faster improve customer experience while transforming their workflows and advancing our clients digital agendas With a recent significant investment into the business NearForm is poised to scale its impact to more enterprises <p> <p> Are you the right person to fuel this growth and add to a wonderfully collaborative culture <p> <h3> The Right Candidate <h3> <p> The Consulting amp Solutions Principal role within NearForm is responsible for nurturing and developing new opportunities with the Client Principal understanding clients needs the business outcomes they need to achieve and defining approaches and propositions that will deliver for our clients <p> <p> The right candidate will be someone who is <p> <ul> <li> <p> Entrepreneurial and clientfocused <p> <li> <li> <p> A problem solver who loves driving business impact with digital technology <p> <li> <li> <p> Understands and has experience delivering digital services cloud solutions devops and leanagile product development <p> <li> <li> <p> Has a proven track record in a similar role in consulting or enterprise services <p> <li> <li> <p> Be dynamic and able to drive a conversation without a script <p> <li> <li> <p> Ability to think strategically but also act tactically <p> <li> <li> <p> Be an athlete with the ability to navigate a business environment handle yourself under pressure and be a brand ambassador <p> <li> <li> <p> Is excited to take on a challenging and critical role in a rapidly growing business <p> <li> <ul> <h3> Experience <h3> <ul> <li> <p> Consulting presales or account development experience in a technology consultancy or digital enterprise services company <p> <li> <li> <p> Handson delivery development andor solution architecture experience in a bespoke engineeringdevelopment enterprise environment is a must <p> <li> <li> <p> Experience working with design development DevOps and data experts to design and deliver custom digital solutions for enterprise clients as part of digital transformation <p> <li> <li> <p> Ability to engage at VP and line of business owner level in large client organizations and manage multiple stakeholders and opportunities in parallel <p> <li> <li> <p> Outstanding written verbal and presentation skills <p> <li> <li> <p> Demonstrable experience operating in complex ambiguous environments with little detail or guidance <p> <li> <li> <p> Experience working collaboratively across sales marketing delivery SMEs and finance to deliver proposals and solutions for new and existing clients <p> <li> <li> <p> Experience working with salesClient Principals to develop client roadmaps to advance our clients digital agendas <p> <li> <li> <p> Proven experience in being part of team to landing solutions over $500k in services value and growing accounts to over $3M in sustainable annual revenues <p> <li> <li> <p> Previous experience in business case creation with the ability to clearly articulate outcome based benefits to clients <p> <li> <ul> <h3> Responsibilities <h3> <ul> <li> <p> The Consulting amp Solutions Principal will work collaboratively with NearForm teams to help grow a number of strategic accounts <p> <li> <li> <p> Own the identification of key client challenges and work with internal teams to develop sales proposals tender responses and client pitches defining valuable outcomes for clients <p> <li> <li> <p> Act as a key member of a joined up client team which includes sales marketing finance and delivery to ensure we provide the best solution for the client <p> <li> <li> <p> Lead presales activities by formulating and presenting industryleading technical and business consulting solutions to customers through crisp and clear written verbal and presentations <p> <li> <li> <p> Lead andor support customer discovery amp consulting activities through interactive sessions interviewing employees and creating structured written reports roadmaps and presentations for the customer as determined by the joint teams from Sales Account Management and Delivery leadership <p> <li> <li> <p> Craft customer success stories from our work which demonstrate the unique value of NearForms offerings to help the sales process and correctly articulate our value proposition <p> <li> <li> <p> Support the delivery team through the early stages of client delivery helping the team to exceed clients expectations <p> <li> <li> <p> Cultivate client relationships throughout the engagements with current and potential customer stakeholders and other relevant partners technology or business replaying benefits of existing engagements how they are adding value to client priorities to help grow the account <p> <li> <li> <p> Support Client Principals in developing and executing on key account plans and sales programmes in account of the $1M 3M annual spend <p> <li> <li> <p> Share back and codify learnings and best practices with NearForm teams through onthejob feedback and training sessions where appropriate <p> <li> <li> <p> Lead executive level conversations with potential clients to position NearForm and sell our vision of how our capabilities deliver to their business needs <p> <li> <li> <p> Implement a team and process that scales to support a large pipeline of B2B opportunities <p> <li> <li> <p> Be able to navigate our teams to identify and involve the right experts within the company for relevant client opportunities <p> <li> <ul> <h3> Benefits <h3> <ul> <li> <p> Competitive employee benefits package <p> <li> <li> <p> Work remotely we have a genuine dedication to worklife balance <p> <li> <li> <p> Work flexibly we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters school run no problem <p> <li> <li> <p> The Wellness Hub We have a genuine commitment to fosteringimproving NearFormers wellbeing we offer resources and support including a NearForm advice line which offers confidential support for anything from relationship issues to staying healthy <p> <li> <ul> <p> Although we are widely dispersed NearFormers are a tightlyknit team We trust one another and care about our colleagues We all get together in person at our annual company retreat of course when were not faced with a global pandemic Building on our opensource origins we promote the sharing of thoughts knowledge and ideas <p><p>
Solutions Analyst
Company: SentiLink
Location: USA
Posted Apr 28, 2024
<div class=contentintro> <div><a href=22httpswwwsentilinkcom22 rel=nofollow>SentiLink<a> provides innovative identity and risk solutions empowering institutions and individuals to transact confidently with one another<div> <div> <div> <div>By building the future of identity verification in the United States and reinventing the currently clunky ineffective and expensive process we believe strongly that the future will be 10x better<div> <div> <div> <div>Weve had tremendous traction and are growing extremely quickly Already our realtime APIs have helped verify hundreds of millions of identities beginning with financial services In 2021 we raised a $70M Series B round led by Craft Ventures to rapidly scale our best in class products Weve earned coverage and awards from TechCrunch CNBC Bloomberg Forbes Business Insider PYMNTS American Banker LendIt and have landed on the Forbes Fintech 50 in <a href=22httpswwwforbescomsitesjeffkauflin20230606insidetheriseofafintechstartupusingaiandhumaninsighttofightfraudsh=305564455e1222 rel=nofollow>2023<a> and <a href=22httpswwwforbescomlistsfintech50sh=473574a518d322 rel=nofollow>2024<a> Last but not least weve even been a part of history we were the first company to go live with the <a class=postingslink href=22httpsblogsentilinkcomsentilinkmakeshistoryasfirstecbsvprovider2f71da5f280c22 rel=nofollow>eCBSV<a> and testified before the <a class=postingslink href=22httpsblogsentilinkcomsentilinksstatementbeforethehousefinancialservicescommitteec0001d51c2c422 rel=nofollow>United States House of Representatives<a><div> <div> <div class=h3>Role<div> <p>Essential to developing trust with SentiLinks prospects and customers referred to internally as partners is the creation of a compelling business case The Solution Analytics team is responsible for consuming a prospects pilot data and delivering a data driven retrostudy as well as supporting existing partners with adhoc analytical needs The ideal candidate has a proven track record of performing data analysis and drafting and delivering presentations<p> <p>To ensure success on the Solution Analytics team you bring the ability to perform data analysis and have expert presentation and communication skills <p> <p>This is a remote USbased role<p> <div class=h3>Responsibilities<div> <ul style=> <li style=>Conduct client discovery calls with account executives<li> <li style=>Meet with clients to discuss fraud strategies to mitigate risk<li> <li style=>Strategizing with the sales team to ensure alignment with partners needs<li> <li style=>Create and deliver presentations aligned to proposed solution value<li> <li style=>Support the sales team with all technical related queries<li> <li style=>Establish best practices across all solution analytics team members through effective coaching<li> <li style=>Design and execute analysis for white papers and other industry materials Identity relevant insights eg based on emerging fraud tactics and collaborate on publishing<li> <li style=>Develop relationships and maintain customer relationships<li> <ul> <div class=h3>Requirements<div> <ul style=> <li style=>Previous work experience as a solutions engineer customerfacing data scientist or similar role with a strong data or analytics background<li> <li style=>Strong analytical amp communication skills comfortable with ambiguity a quick learner drives work independently<li> <li style=>Enthusiastic about becoming an expert in topics related to the future of financial services fraud amp identity<li> <li style=>Highlevel communication skills<li> <li style=>Exceptional interpersonal skills<li> <li style=>Ability to present ideas in a clear userfriendly way<li> <li style=>Attention to detail<li> <li style=>Sales experience<li> <li style=>Technical skills You should be a pro with Google docs sheets amp slides proficiency with SQL andor Python a plus<li> <li style=>Bachelors degree in computer science or software engineering ability to write scripts a plus<li> <li style=>Candidates must be legally authorized to work in the United States and must live in the United States<li> <ul> <div class=h3>Salary Range<div> <ul style=> <li style=>$120000year $140000year<li> <ul> <div class=contentconclusion> <div class=h3><strong>Perks<strong><div> <ul style=> <li style=>Employer paid group health insurance for you and your dependents<li> <li style=>401k plan with employer match or equivalent for non USbased roles<li> <li style=>Flexible paid time off<li> <li style=>Regular companywide inperson events<li> <li style=>Home office stipend and more<li> <ul> <div class=h3><strong>Corporate Values<strong><div> <ul style=> <li style=>Follow Through<li> <li style=>Deep Understanding<li> <li style=>Whatever It Takes<li> <li style=>Do Something Smart<li> <ul> <div> <img src=httpsremotivecomjobtrack1909337blankgifsource=publicapi alt=>
Head of Sales
Company: SearchStax
Location: USA
Posted Apr 28, 2024
<p style=minheight15em><strong>About us<strong><p><p style=minheight15em>SearchStax is a leading cloudnative search platform enabling web teams to deliver powerful search in an easy fast and costeffective way We are on a mission to make powerful search easy for enterprises across the globe We are selffunded and profitable<p><p style=minheight15em><p><p style=minheight15em>Our products are used by 600+ brandname customers The search market is growing fast We feel we are uniquely positioned to continue to lead the search market for many years to come <p><p style=minheight15em><p><p style=minheight15em>Our team is composed of smart driven subject matter experts who love to collaborate and solve problems in new creative ways We value the importance of bringing diverse backgrounds and interests to the collaboration process We prioritize worklife balance and strive to promote an energizing and healthy environment <p><p style=minheight15em><p><p style=minheight15em><strong>Our Values <strong><p><ul style=><li style=><p style=minheight15em>Ownership<p><li><li style=><p style=minheight15em>Lead humbly<p><li><li style=><p style=minheight15em>Results focused<p><li><li style=><p style=minheight15em>Customer Obsession<p><li><li style=><p style=minheight15em>Embrace and drive change<p><li><li style=><p style=minheight15em>Innovation and continual Improvement<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>About the Role<strong><p><p style=minheight15em>The Head of Sales is a leadership position with responsibility for revenue generation through direct sales of SearchStax products including Managed Search and Site Search This person oversees the direct sales teams and will over time grow the department with a remit to meet or exceed sales revenue targets and contribute enterprise value to the company Over time this position will contribute to sales across a global sales organization<p><p style=minheight15em>If this sounds like you lets talk <p><p style=minheight15em><p><p style=minheight15em><strong>What You Will Do<strong><p><ul style=><li style=><p style=minheight15em>Develop and execute a sales model that optimizes high velocity inside sales for MidMarket and progressively expands upmarket toward Enterprise<p><li><li style=><p style=minheight15em>Improve the accuracy of forecasting and enhance existing playbook processes and systems to help the sales organization scale <p><li><li style=><p style=minheight15em>Develop a datadriven sales plan that is grounded in rigorous measurement and performance metrics<p><li><li style=><p style=minheight15em>Improve number of deals sourced from sales outbound to generate pipeline coverage that meets and exceeds targets<p><li><li style=><p style=minheight15em>Build an efficient highperforming sales process and team coaching AEs and supporting them to achieve their quotas<p><li><li style=><p style=minheight15em>Create a system to effectively onboard new sellers supporting new team members to ramp quickly and reach success sooner<p><li><li style=><p style=minheight15em>Implement a land and expand playbook for Enterprise customers to deploy SearchStax solutions in additional business units or use cases<p><li><li style=><p style=minheight15em>Collaborate with our director of partnerships to refine our channel sales strategy and expand our growth through strategic partnerships and resellers <p><li><li style=><p style=minheight15em>Align with crossfunctional leaders in product and marketing to develop crisp definitions of the ideal customer profile use cases valuebased positioning and buying committee<p><li><ul><p style=minheight15em><br><strong>What You Must Have <strong><p><ul style=><li style=><p style=minheight15em>710+ years experience in B2B SaaS or PaaS sales leadership roles<p><li><li style=><p style=minheight15em>Demonstrated experience in working with early stage products in a competitive landscape<p><li><li style=><p style=minheight15em>Recent experience exceeding growth goals and hitting revenue targets within a $10m$30m ARR organization<p><li><li style=><p style=minheight15em>Experience structuring recruiting onboarding and developing highperforming sales teams <p><li><li style=><p style=minheight15em>Success selling into developer cloud infrastructure andor search teams at Enterprise companies<p><li><li style=><p style=minheight15em>Experience setting SDR and AE targets quotas and KPIs needed to achieve corporate growth targets<p><li><li style=><p style=minheight15em>Experience creating compensation plans for SDR MidMarket and Enterprise sellers<p><li><li style=><p style=minheight15em>Rigor with managing and monitoring deal progress forecast and performance within Salesforce<p><li><li style=><p style=minheight15em>Strong track record of developing outbound selling motions and holding AEs accountable for prospecting<p><li><li style=><p style=minheight15em>Excellent communication presentation and negotiation skills<br><p><li><ul><p style=minheight15em><strong>Whats In It For You<strong><p><ul style=><li style=><p style=minheight15em>🌍 <strong>RemoteFirst <strong>Were a diverse team spanning the United States and India with collaborative workspaces in Los Angeles CA and Boston MA<p><li><li style=><p style=minheight15em>💰<strong> Competitive Compensation amp Stock Options<strong> We want you to share in our success As a team member youll have the chance to become a shareholder<p><li><li style=><p style=minheight15em>🌱 <strong>401k Match <strong>We offer a 4 match on 401k contributions to help you save for the future<p><li><li style=><p style=minheight15em>💉 <strong>Healthcare Benefits<strong> Your health matters Weve got you covered with comprehensive medical dental and vision plans Best of all we foot the bill for 100 of employeeonly premiums<p><li><li style=><p style=minheight15em>🌴 <strong>Paid Time Off <strong>We value worklife balance Enjoy 18 days of paid time off annually plus 8 paid holidays<p><li><li style=><p style=minheight15em>🚀 <strong>Exciting Growth Opportunities<strong> We are building cuttingedge open source and cloud technology There is no shortage of opportunities to innovate and grow your career<p><li><li style=><p style=minheight15em>👥 <strong>Industry Leaders <strong>Customerobsessed and productmindset company that understands the value of what it takes to build largescale searchbased platforms<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Pay Transparency<strong><p><ul style=><li style=><p style=minheight15em><strong>Base Salary <strong>The OTE for this role is estimated to range from $275000$300000 <p><li><li style=><p style=minheight15em><strong>Salary Structure<strong> Our salary ranges are determined by market analysis and are designed to evolve with job performance over time<p><li><li style=><p style=minheight15em><strong>Additional Benefits<strong> Beyond base salaries SearchStax employees enjoy a comprehensive benefits package with potential for equity and performancebased bonuses<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Additional Information<strong><p><p style=minheight15em>We believe in supporting people to do their best work and thrive and building a diverse equitable and inclusive company is core to our mission Our goal is to ensure that SearchStax upholds an inclusive environment where all people feel that they are equally respected and valued whether they are applying for an open position or working at the company<p><p style=minheight15em><p><p style=minheight15em>SearchStax is an equal opportunity employer We do not discriminate on the basis of race color religion sex sexual orientation gender identity marital status age disability national or ethnic origin military service status citizenship or other protected characteristic<p><p style=minheight15em><p><p style=minheight15em>The EVerify process is completed in conjunction with the Form I9 Employment Eligibility Verification on or before the first day of work EVerify is not used as a tool to prescreen candidates For uptodate information on EVerify go to <a href=httpswwweverifygov rel=nofollow target=blank>httpswwweverifygov<a><p><img src=httpsremotivecomjobtrack1907982blankgifsource=publicapi alt=>