Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Engineering Manager, Traffic

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking an experienced Engineering Manager, Cloud Traffic Engineering to join their mission to revolutionize the construction industry. The role involves building, managing, and evolving a team focused on designing and maintaining scalable, reliable global traffic delivery infrastructure. The successful candidate will drive excellence in operations and cloud networking, partner with various teams to improve customer experience, and mentor team members. The ideal candidate will have a BS or MS in MIS or related field, 8+ years of experience in software/infrastructure engineering, and expertise in global cloud networking or network design for large-scale web applications.

Technical Recruiter (Temp / Contract)

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company specializing in social impact education, is seeking a temporary Technical Recruiter. The role involves partnering with hiring managers, full-cycle recruitment, building strong relationships, and developing sourcing strategies. The ideal candidate should have 2+ years of tech recruiting experience, excellent communication skills, strong technical skills, and experience with applicant tracking systems. The position offers a competitive hourly rate, remote work, and potential extension beyond the initial 3-month assignment. EVERFI is committed to equal employment opportunities.

Learning Strategist - Tech/Professional Services, Support Enablement

Company: KeepTruckin

Location: Remote

Posted Jan 23, 2025

KeepTruckin, a company specializing in AI and computer vision for vehicle safety and efficiency, is seeking a Learning Strategist. The role involves developing and implementing learning programs, conducting technical training needs analysis, and working closely with Tech Engineers. Responsibilities include vetting requests, analyzing their scope, and collaborating with various teams for product launches and training initiatives. The ideal candidate should have 3+ years of instructional design experience, strong communication and data analysis skills, and a background in training, learning, and development.

Sales

Company: J. J. Keller & Associates, Inc.

Location: Green Bay, WI / Remote

Posted Jan 23, 2025

ISV Partner Manager

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking an ISV Partner Manager to join their Partnerships team. The role involves supporting and growing partnerships within a defined industry vertical, enabling ISV and referral partners, and overseeing the development and management of strategic partners. The successful candidate will proactively execute the partner strategy, drive engagement based on data-driven findings, and work cross-functionally to ensure partner success. Key responsibilities include establishing relationships with ISV partner organizations, driving partner success, managing day-to-day partner relations, and collaborating with various teams to develop sales enablement and marketing opportunities. Procore is looking for someone with 3+ years of partner account management experience, preferably in the construction industry, and strong communication and executive presence skills. The position offers remote work in the US, and reports to the Senior Director, App Marketplace.

Demand Generation Marketing Manager, Workplace Culture

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Demand Generation Marketing Manager role involves executing marketing strategies, managing channels, designing campaigns, and driving leads. The role requires 3-5 years of experience in demand generation, content marketing, or paid advertising, along with skills in CRM, marketing automation, and project management. EVERFI offers competitive benefits, a casual work environment, and opportunities for professional growth.

Senior Frontend Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Hatch is a company dedicated to aiding small businesses in starting and growing. They are developing financial products to empower business owners, focusing on accessibility, transparency, and fairness. The Frontend Engineer role involves building financial software services, optimizing web pages, and creating reusable components. The team values scalable code, collaboration, and continuous learning. In the first month, the engineer will familiarize themselves with the tech stack and codebase, gradually taking on more responsibilities.

Program Manager, Disaster Response

Company: GlobalGiving

Location: Remote

Posted Jan 23, 2025

GlobalGiving is seeking a Program Manager for their Disaster Response Team. The role involves supporting community-led responses to humanitarian crises and natural disasters, managing disaster and humanitarian programs, and communicating effectively with stakeholders. The ideal candidate should have a bachelor's degree in a relevant field, at least 4 years of experience in humanitarian response or human rights, and a commitment to disrupting the status quo in philanthropy. They should also have experience in grantmaking, understanding of human rights risk assessment, and proficiency in technology-enabled processes. The position offers a competitive salary, flexible work hours, remote work options, and a meaningful job with opportunities for professional development.

Head of Data Infrastructure

Company: LendingHome

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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