Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Total Loss Claims Adjuster I,II, or Senior - National General

Company: Allstate

Location: Remote

Posted Jan 23, 2025

National General, a subsidiary of The Allstate Corporation, is seeking an experienced claims adjuster. The role involves investigating and confirming facts of advanced automobile accidents, determining coverage, liability, damages, and negotiating claims. The ideal candidate should have a Bachelor's degree, 2+ years of experience, and understand insurance policies, industry trends, and company relationships. They will handle all aspects of advanced auto claims, identify potential fraud, and meet customer needs using strong service skills. The compensation is $50,400.00 - 76,125.00 annually, based on experience. National General offers a flexible, inclusive environment with opportunities for professional growth.

Backend Developer

Company: Autodesk

Location: Quebec City, Canada / Remote

Posted Jan 23, 2025

Autodesk's Entertainment & Media Solutions (EMS) division is seeking a Backend Developer to join their innovative and collaborative team. The role involves contributing to all aspects of software development, including architecture, design, estimation, development, testing, and release. The ideal candidate will have 3+ years of experience as a backend developer using Java, a deep understanding of software design principles, and strong troubleshooting skills. They should be passionate about developing innovative technology and thrive on problem-solving. The role involves working on highly technical software projects that power major film productions, collaborating with product owners, software architects, and other engineers, and enhancing engineering practices within the web development discipline.

Digital Content Producer

Company: HomeAdvisor

Location: Denver, CO / Remote

Posted Jan 23, 2025

SAP Consultant FICO

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Director of Impact Distribution

Company: Human Ventures

Location: Remote

Posted Jan 23, 2025

The job posting is for a Director of Impact Distribution position at Picture Motion. The role involves overseeing the Screening Tours division, managing a team of 3-4 people, and reporting to the COO. The ideal candidate is a data-loving, organized individual with strong client relationship skills, creativity, and experience in independent film distribution or impact producing. The role requires wearing multiple hats, from day-to-day operations to high-level strategy development and business development support. The company works with prestigious clients like National Geographic, Amazon Studios, and Patagonia, and has a strong commitment to social impact through film and TV.

HRBP Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Talent Strategy professional for its Global Marketing organization. The role involves supporting the HRBP Manager in executing talent strategy, including organization design, restructuring, and workforce KPIs. Key responsibilities include enabling BU/Function leaders, designing HR programs, driving employee engagement, and providing HR policy advice. The ideal candidate should have excellent interpersonal skills, knowledge of HR processes, and at least 5-8 years of direct client-facing HR experience. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Manager, Sales Strategy & Field Operations (9828)

Company: Coupa

Location: Remote

Posted Jan 23, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of global spend data. The company empowers businesses to make smarter, more profitable decisions, improving operating margins. Coupa values a collaborative culture, innovation, and global impact. The role involves defining and driving global sales programs, partnering with stakeholders, and conducting sophisticated data analysis. Requirements include 5+ years of experience in related roles, strong analytical skills, and proficiency in Microsoft Office Suite. The estimated pay range varies based on location.

Service Technician

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

Data Verification Specialist

Company: ShiftKey

Location: Remote

Posted Jan 23, 2025

ShiftKey is a platform revolutionizing healthcare staffing by connecting facilities directly with licensed professionals, addressing America's staffing shortages. The Data Verification Specialist role involves confirming licensure, verifying vaccinations, and maintaining accurate work logs. This position, based in Poland with remote work flexibility, requires strong attention to detail, English proficiency, and team collaboration skills. ShiftKey offers a high-growth environment, above-standard paid time-off, remote work options, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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