Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Senior Video Producer/Editor

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Head of Microsoft Alliance LATAM

Company: Kyndryl

Location: São Paulo, Brazil / Remote

Posted Jan 23, 2025

Customer Technology Advisor for SAP (m/f/d)

Company: Kyndryl

Location: Vienna, Austria / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Customer Technology Advisor for SAP to join their strategic pre-sales team. The role involves driving technology solutions, delivering exceptional value, and supporting consulting, advisory, and architecture activities. The ideal candidate should have a proven track record in IT/Management Consulting with success in SAP consulting, sales, and client transformation programs. They should be fluent in English and German, and have experience with AWS, Azure, and GCP. The role offers opportunities for growth, innovation, and making a meaningful impact on customer success. Kyndryl values diversity and offers comprehensive benefits, learning programs, and a platform for volunteering and giving.

Procurement Strategic Sourcing Sr. Consultant II- MARKETING category exp. required (Remote Home- Based Worker)

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate, a company with over 90 years of experience, is seeking a Sourcing Senior Consultant II. The role involves sourcing and managing complex assignments and commodities, primarily in marketing services. The consultant will work with clients, coordinating sourcing/project teams and advisory boards, and delivering procurement value through competitive sourcing and effective contract negotiations. Key responsibilities include assessing sourcing opportunities, establishing sourcing strategies, leading negotiations, and driving cost savings. The ideal candidate will have a Bachelor's degree in a relevant field, 3+ years of procurement/marketing experience, and strong industry knowledge. The role offers a competitive annual salary and an opportunity to impact the future in a flexible, inclusive environment.

Senior Engineering Manager - Cloud Infrastructure, Platform and Infrastructure

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

The Senior Manager of Cloud Infrastructure role at Abnormal Security involves delivering a key part of the Platform and Infrastructure roadmap, enabling the rest of engineering with a self-service cloud platform. The role requires a passionate, first-principles engineering leader with experience in building scalable distributed systems or cloud platforms. The successful candidate will lead a team of highly-capable individuals, driving the execution of the quarterly roadmap, delivering new cloud environments, and evolving the architecture to support rapid business growth. They will also manage project time estimates, identify risks, and provide continuous feedback. Hiring, mentoring, and growing engineers on the team is also part of the role. The ideal candidate has 5+ years of professional experience as a hands-on engineer or cloud engineer, and 4+ years managing cloud infrastructure teams. They should be customer-obsessed, a recruiting magnet, and set high standards for project execution.

FIPS 140 Security Engineer

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Joining the Leidos Accredited Testing and Evaluation (AT&E, Common Criteria/FIPS) team offers an exciting opportunity to work in the growing IT Security field, supporting National defense. You'll have the chance to work with various Commercial off the Shelf products, learn from industry experts, and use your skills in a hands-on lab environment. Benefits include performance-based career development, flexible hours, tuition reimbursement, and great team camaraderie. Proficiency in FIPS 140-3 requirements, algorithm testing, operational/failure testing, physical testing (if applicable), report drafting, and CVP certification is expected. Familiarity with related standards and guidance is also required.

Principal Developer Solutions Consultant - Rovo

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Atlassian offers flexible work options, including remote work, and is hiring a Senior Principal Developer Solutions Consultant for the Technical Solutions Consulting (TSC) team. The role involves designing, developing, and implementing advanced AI solutions using Atlassian's Forge platform and Rovo. The consultant will partner with various teams to provide technical guidance and solutions to help customers achieve their desired outcomes. Key responsibilities include solution design, development, consultation, customization, project management, collaboration, mentorship, and innovation. The ideal candidate should have extensive experience in developing applications using Atlassian Forge or similar platforms, deep understanding of AI concepts, proficiency in programming languages, strong problem-solving skills, and excellent communication abilities.

Sales Operations Manager

Company: Silverfort

Location: Remote

Posted Jan 23, 2025

Silverfort, a cybersecurity startup, seeks a Sales Operations Manager to lead strategic projects, improve sales productivity, and optimize Salesforce. The role involves partnering with global sales management, creating dashboards, and implementing new processes. Requirements include 4+ years of experience as a Sales Operations Manager, advanced proficiency in Salesforce, strong analytical skills, and experience with crossfunctional teams.

Strategic Account Manager - Wholesale

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Pie Insurance is seeking a Strategic Account Manager to innovate and manage acquisition and partner experience for substantial, profitable growth with strategic partnerships. The role involves building and engaging with outside agency partnerships, developing a Multi-Tier relationship plan, and identifying profile gaps. The ideal candidate will have a Bachelor's Degree, 5+ years of sales experience, and 3+ years in insurance, preferably commercial. They should possess advanced problem-solving skills, strong communication abilities, and a track record in achieving sales targets. The position offers a competitive cash compensation, equity, comprehensive health plans, and a flexible hybrid or remote work option. Pie Insurance is an equal opportunity employer committed to making all aspects of working with them as easy as pie.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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