Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

VP, Data Center Ops - East

Company: Equinix, Inc

Location: Ashburn, VA / Remote

Posted Jan 23, 2025

Program Engineer

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Regional Sales Representative - HOFFMAN

Company: nVent

Location: Helena, MT / Remote

Posted Jan 23, 2025

nVent is seeking a sales professional with 5+ years of experience in a commercial, electrical, or industrial market. The role involves achieving sales quotas for Modular Metrolic enclosures in the western US, managing a sales region, training the electrical distribution channel, and identifying new product categories. The successful candidate will work remotely from a home office, travel 40-60% of the time, and require experience with Salesforce.com. nVent offers a dynamic global reach, diverse operations, and a commitment to strengthening communities. The company's portfolio includes nVent CADDY, ERICO, HOFFMAN, ILSCO, RAYCHEM, and SCHROFF.

Actuary/Sr. ERM Consultant - Capital Modeling

Company: Liberty Mutual Insurance

Location: Remote

Posted Jan 23, 2025

Liberty Mutual's Global Risk Solutions (GRS) Capital & ERM group is seeking a highly motivated individual for its Capital Modeling group. The role involves designing, developing, and implementing dynamic financial analysis solutions. Responsibilities include updating capital model parameters, developing new solutions, and collaborating with various teams. Preferred qualifications include a degree in Mathematics, Actuarial Science, Statistics, Finance, or Economics, 5-7 years of relevant experience, strong analytical skills, and proficiency in MS Excel and coding. Liberty Mutual is a leading provider of commercial, specialty insurance, and reinsurance products, committed to fostering a diverse and inclusive workplace.

Analytics Lead, Full Stack

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm is seeking a data professional with strong skills in database design, ETL processes, and SQL for a role in the Financial Systems organization. The ideal candidate will design and deliver database models, data pipelines, and reporting solutions, while also advocating for data governance, security, and quality. The role involves working with cloud data warehouses like Snowflake and ETL tools such as DataBricks and Fivetran. Affirm offers competitive compensation, benefits including health care coverage and flexible spending wallets, and a remote-first company culture.

Product Manager, Insurance

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Customer Success Manager, SaaS Products (Supplyframe)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

Supplyframe, a Siemens company, is seeking a Customer Success Manager. The role involves building and maintaining strong client relationships, developing strategic initiatives, and leading change management efforts. The ideal candidate should have a bachelor's degree, 5+ years in customer-facing roles, and experience with C-suite executives. Siemens offers comprehensive benefits including health, dental, vision, disability, and paid time off. The salary range is $75,000 to $90,000.

Director, Campaigns

Company: Equinix, Inc

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Director of Campaigns. The role involves leading the digital marketing function, designing and implementing global campaign strategies, and overseeing end-to-end campaign execution. The ideal candidate should have 15+ years of experience in demand generation and ABM growth marketing, with a strong track record of developing and executing successful campaigns in a B2B technology company. They should be proficient in using analytics to measure campaign performance and optimize campaigns for maximum ROI. The position offers a competitive pay range, with base pay varying by location.

Technical Solutioning

Company: Kyndryl

Location: Milan, Italy / Remote

Posted Jan 23, 2025

Summer 2025 Architecture Intern

Company: Intradiem

Location: Remote

Posted Jan 23, 2025

Intradiem, a technology company, is reinventing customer service through AI-powered Intelligent Automation solutions. They develop innovative solutions for contact center and back-office teams, supporting hundreds of thousands of agents and saving millions annually. The Architecture Intern role involves designing and implementing software subsystems, assisting with research, ensuring scalability and performance, and interfacing with other architects. The ideal candidate has a background in Computer Architecture, Machine Learning, or related fields, with a solid grasp of coding technologies and interest in cloud technologies.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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