Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Sr. Software Engineer - Cloud Platform Reliability (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a skilled developer to build next-generation infrastructure and security platforms. The role involves developing and maintaining services for reliability and scalability, enhancing monitoring services, and collaborating across teams. The ideal candidate should have 6+ years of experience in developing microservices for SaaS products in object-oriented languages like Golang, Java, Scala, Kotlin, Python, or Node.js. They should possess a deep understanding of distributed systems, scalability challenges, and multi-threading, concurrency, and parallel processing technologies. The candidate will also be expected to contribute to the open-source community, thrive in a fast-paced environment, and adhere to engineering best practices.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

Special Accounts Consultant II

Company: Computershare

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Computershare, a global leader in corporate trust solutions, is seeking a highly motivated individual with 10+ years of corporate trust experience for a remote position. The Special Accounts Consultant II role involves managing and resolving escalated trust accounts and issues, maximizing recoveries, and developing business plans. The company offers a supportive work environment, flexible working, and comprehensive benefits including paid parental leave, health rewards, and a 401k matching plan. The typical base pay range is $98,000-$130,000.

Senior Software Engineer I, Frontend Design System

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is seeking a Senior Software Engineer, Frontend to join their Design System team. The role involves developing and maintaining a design system using React/TypeScript, collaborating with UX designers, and working closely with other frontend developers. The ideal candidate should have experience building a design system for an organization, particularly at scale, and prefer to solve problems with technology rather than process. HubSpot values flexibility and connection, and offers a culture that empowers employees to do their best work.

Ad Operations Specialist

Company: Editorialist YX

Location: Remote

Posted Jan 23, 2025

The job posting is for an Ad Operations Specialist role, responsible for managing and optimizing digital advertising campaigns across various platforms. The role involves media planning, trafficking, monitoring, and reporting, ensuring campaigns meet client requirements. The specialist will work closely with internal teams and vendors to ensure smooth execution and deliver high-quality results in a fast-paced environment. Key responsibilities include media forecasting, campaign reporting, affiliate onboarding, managing CRM data, and facilitating communication with clients and teammates.

Outside Sales Representative

Company:

Location: Alexandria, VA / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in Alexandria, Virginia. The role offers a competitive salary of $85,000 to $133,000 per year, with opportunities for growth and job stability. The successful candidate will manage and grow existing accounts, bring in new business, and provide exceptional customer service. Uline offers comprehensive benefits including complete insurance coverage, a 401(k) with a 6% employer match, paid holidays, generous paid time off, and bonus programs. The company culture emphasizes strong customer relationships built on trust, with a focus on work-life balance and continuous learning.

Junior/Mid QA Engineer (.Net)

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

The company is seeking a Junior/Mid QA Engineer with at least two years of professional experience in software testing. The ideal candidate should have knowledge of QA best practices, methodologies, and tools, with C#, .NET, Visual Studio, and GIT experience being a plus. Domain knowledge in statistical analysis, electrical engineering, or physics is also beneficial but not required. The role involves defining test scenarios, implementing and maintaining test scenarios, running tests, analyzing results, and reporting defects. The candidate will work in a cross-disciplinary Agile team, cooperating with developers to resolve product issues. The company offers a comprehensive benefits package including an annual bonus, medical and sports packages, cinema tickets, company and team events, and more. The role provides stable employment in the energy sector with work-life balance and opportunities for internal and external training.

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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