Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Cybersecurity Projects Manager (Remote)

Company: RTX

Location: Remote

Posted Jan 23, 2025

Collins Aerospace Government Security Compliance (GSC) is seeking a Cybersecurity Projects Manager for a remote role in the United States. The manager will oversee critical cybersecurity projects, ensure system security, collaborate with cross-functional teams, and manage milestones. Key responsibilities include executing projects, establishing working groups, ensuring successful delivery within budget and schedule, providing counsel on policy development, risk assessment, and compliance, and fostering a collaborative environment. The ideal candidate should have a university degree or advanced degree with 8+ years of relevant experience, or equivalent experience without a degree. Active U.S. government security clearance and DoD 8570.01-M IAM level III certified credentials are required. The role offers competitive benefits including medical, dental, vision insurance, generous 401(k) plan, tuition reimbursement, and more.

Creative Director

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader founded in 2004, is seeking a creative leader with 15+ years of experience in the creative industry. The role involves setting creative visions, leading cross-functional teams, and creating impactful, brand-building campaigns across various channels. The ideal candidate should have a strong background in digital-first campaigns, excellent leadership skills, and a passion for AI and innovation. The position offers a competitive base pay, equity, variable compensation, and comprehensive benefits.

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Technical Lead - Mainframe/iSeries Operations with 7-10 years of experience. The role involves performing batch operations, analyzing and resolving issues, and developing support system management processes. The team lead will also oversee operational oversight and reporting, interact with customers, and drive problem resolution and process improvement. Kyndryl values diversity and offers opportunities for career growth and professional development. The ideal candidate should possess expertise in Mainframe/iSeries Operations, JCL, and IBMi systems, and have strong analytical and problem-solving skills.

Medical Expert

Company: Carrot Fertility

Location: Remote

Posted Jan 23, 2025

Partner Talent Strategist, Staffing Agencies

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a proactive individual to drive the growth of its partner ecosystem. The role involves engaging with staffing agencies, managing relationships, and executing programs to accelerate ramp times and improve partner sales productivity. The ideal candidate should have excellent organizational and interpersonal skills, a proven track record in stakeholder engagement, and strong project management capabilities. They must be capable of working in a fast-paced environment, possess excellent communication skills, and have a positive demeanor.

Oracle CPQ - Senior Manager

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

The text describes a career opportunity in Oracle consulting, focusing on the Lead to Revenue (L2R) team. This role involves helping organizations transition from traditional to subscription-based business models, using Oracle offerings to solve business problems in areas like sales, marketing, finance, and operations. The job requires a Bachelor's degree and 10 years of experience. Preferred skills include understanding of multiple business models, revenue recognition under ASC 606, and experience with Oracle CX Clouds. The role involves working as part of a team, dealing with ambiguous problems, and contributing to an environment where people and technology thrive together.

Quality Engineer, Distribution

Company: JUUL Labs

Location: Remote

Posted Jan 23, 2025

JUUL Labs, a rapidly growing company, is seeking a Quality Engineer to join their Quality Supply Chain Distribution team. The role involves working as a quality representative at distribution sites, providing focused quality engineering support, and proactively investigating issues to implement corrective actions. The ideal candidate should have 3-5 years of industry experience in quality disciplines, experience in FDA and ISO 13485 regulated environments, and ASQ Certification and ISO 13485 Lead Auditor Certification preferred. JUUL Labs offers a competitive package including career growth opportunities, equity and performance bonuses, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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