Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Feasibility Strategist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Feasibility Strategist in Bulgaria. The role involves developing and implementing data-driven strategies for successful study endpoints, managing multiple projects, and maintaining positive relationships with internal and external customers. The position offers a collaborative environment with significant impact on customer goals.

Sr. Partner Solutions Architect

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Atlassian is seeking an experienced Sr. Partner Solutions Architect to drive Partner Solutions strategy, capabilities, practice development, and channel growth. The role involves partnering with Global and Regional System Integrators, developing strategic solution plans, driving business-centric solution activation plans, collaborating on solution design, leading global practice development, providing strategic leadership, delivering enablement and thought leadership, leading solution workshops, and championing thought leadership initiatives. The ideal candidate should have 8+ years of experience in product, consulting, and sales, with a strong understanding of Cloud Native Platforms and familiarity with the Atlassian Platform. They should have expertise in solution design & pre-sales, experience with partners, consultative selling & business insight, effective communication skills, continuous learning, and a results-driven mindset.

Oracle Database Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Enterprise Account Executive - France

Company: Pluralsight

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

Pluralsight is seeking an Account Executive for the French-speaking regions, responsible for revenue expansion and customer success. The role involves managing the full sales cycle, building trust-based relationships with senior-level sales professionals, and educating customers on Pluralsight's value. Preferable candidates have SaaS sales experience, fluency in French and English, and a proven track record selling to C-Suite personas. Pluralsight offers a mission-driven culture, commitment to diversity, and comprehensive benefits. The role may require occasional travel to the company's Utah headquarters.

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Frankfurt, Germany / Remote

Posted Jan 23, 2025

Director, Senior SAP Sales Specialist

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Director, Senior SAP Sales Specialist to drive sales of transformational SAP services, resulting in recurring annual managed services business. The role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes. The ideal candidate will have a Bachelor's degree in business, IT, or a related field, and at least 10 years of successful sales experience in the SAP product and services space. They should possess deep knowledge of SAP platform and solutions, strong leadership and stakeholder management skills, and excellent communication and negotiation skills. The role offers opportunities for career growth, hands-on experience, and learning opportunities.

Product Manager

Company: Q-Centrix

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking a product manager. The role involves owning a piece of the product roadmap, leading a team, and collaborating with engineering. Essential functions include managing timelines, resources, and blockers, establishing metrics, and understanding business objectives and user feedback. The ideal candidate has 3+ years of product management and technology development experience, strong communication skills, and problem-solving abilities. Healthcare industry experience is preferred. Q-Centrix offers a competitive salary, robust benefits, and a supportive work environment.

Field Service Technician - Wind Turbines (Strzegom / Legnica / Wroclaw)

Company: GE Vernova

Location: Wroclaw, Poland / Remote

Posted Jan 23, 2025

GE Vernova Onshore Wind is seeking qualified Field Technicians to join their service and maintenance team in Poland. The role involves independent fault analysis and repair of wind turbine generator systems, planned maintenance, and documentation. The ideal candidate should have professional training in the electrical sector, PLC familiarity, and excellent diagnostic skills. They must be comfortable working at heights, have strong communication skills, and a Class B driving license. GE Vernova offers a competitive compensation package, professional training, and a chance to work with talented experts.

Account Manager

Company: eMoney

Location: Remote

Posted Jan 23, 2025

The Account Manager role involves overseeing sales, retention, and subscription renewals within a specified territory, primarily focusing on existing eMoney users. Key responsibilities include driving subscription renewals and sales activities to meet established targets, strategically pursuing sales opportunities, and maintaining a high retention rate of existing accounts. The role requires 1-3 years of sales experience, excellent communication and negotiation skills, and the ability to work in an entrepreneurial environment. The salary range is $48,000 - $66,000, with additional benefits including a commission program, retirement contributions, health insurance, and paid time off.

(German) Senior Customer Success Manager (13-month contract)

Company: Hootsuite

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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