Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

providing advice and guidance optimise their tax positions building meaningful client connections

Tax Senior Associate - Global Mobility

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

At PwC, tax services professionals advise clients on tax planning, compliance, and strategy, navigating complex regulations. They focus on client relationships, technical expertise, and personal brand growth. As a Senior Associate, responsibilities include coordinating foreign tax returns, interpreting treaties, and mentoring juniors. Required qualifications are a Bachelor's Degree and 2 years of experience. A Master's in Accounting/Finance is preferred.

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Senior Engineer, Nuclear Systems Code Development

Company: Kairos Power

Location: Alameda, CA / Remote

Posted Jan 23, 2025

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global leader in cybersecurity mission-driven company inclusive culture

ServiceNow Administrator (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a dynamic ServiceNow Administrator. The role involves administering the ServiceNow platform, managing users and roles, assisting in Service Catalogue development, and ensuring platform security. The ideal candidate should have 1 year of ServiceNow experience, knowledge of HTML, JavaScript, CSS, and Agile framework. Bonus points for understanding ServiceNow table extension model, Agile/Scrum methodology, and ITIL certification.

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design build manage and modernize mission-critical technology systems

Sênior Natural/ADABAS Application Programming

Company: Kyndryl

Location: Hortolândia, Brazil / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Systems Programmer to shape the foundation of mission-critical technology systems. The role involves developing, testing, and maintaining software for computer operating systems, hardware, and systems software. The successful candidate will ensure system security, collaborate with IT professionals to implement cutting-edge technology, and provide technical guidance to teams. They may also lead departments on a national or international level, influencing technology landscape globally. Kyndryl values diversity, inclusivity, and offers opportunities for career growth, including hands-on experience, learning opportunities, and hyperscaler platform certifications.

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Senior Staff Cloud Security Engineer | Technical Lead

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

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Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 23, 2025

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Senior AE, Named Accounts (Sales), Mumbai India

Company: Cloudflare

Location: Remote

Posted Jan 23, 2025

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Area Business Manager, Albuquerque, NM

Company: Blueprint Medicines

Location: Albuquerque, NM / Remote

Posted Jan 23, 2025

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Senior Solutions Architect II (Kubernetes Migrations Specialist) guiding customers through complex Kubernetes migration projects designing

Senior Solutions Architect II (Kubernetes Migrations Specialist)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

DigitalOcean is seeking a Senior Solutions Architect II specializing in Kubernetes Migration. The role involves leading complex migration projects, designing robust migration strategies, and implementing Kubernetes architectures. The ideal candidate should have extensive experience in cloud infrastructure, Kubernetes, and migration projects, along with strong communication skills. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

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world's digital infrastructure company fluent Dutch English

Customer Support Agent - German Speaker

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a fluent Dutch, English, and/or German speaker for a Customer Support Agent role in Warsaw. The role involves providing tier two support via email, phone, or live chat, handling complex customer issues, and contributing to process improvement. The company offers a dynamic, international environment, opportunities for professional growth, and a competitive benefits package.

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Dermatology Senior Health Science Specialist - Bridgeport, CT

Company: Pfizer

Location: Remote

Posted Jan 23, 2025

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community of communities open and authentic conversations dynamic hubs for self-expression

Staff Product Manager, Reddit Profiles

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit Pro team is seeking a Staff Product Manager for Reddit Profiles. The role involves redefining user presence on Reddit, creating a holistic strategy for self-expression, storytelling, and reputation-building. The manager will lead development of tools for customizing profiles, collaborate with the Reddit Pro team to support businesses, and prioritize user safety and privacy. Qualifications include 8+ years of Product Management experience, proven track record in building product vision, and strong analytical skills. Benefits include comprehensive healthcare, 401k matching, and flexible vacation.

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Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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