Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Vice President, Network Operations

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 23, 2025

Oscar, a tech-driven health insurance company, is hiring a Vice President of Network Operations. The role involves overseeing provider network strategy, leading teams in Provider Data Management, Network Monitoring, and Performance Management. The VP will drive network optimization, ensure quality and compliance, and enhance operational efficiency. The ideal candidate should have extensive experience in healthcare provider network operations, data governance, and reporting tools, with a focus on provider data management, network performance, and process improvement.

Account Executive - Retail / Consumer / Logistics

Company: Celonis

Location: Remote

Posted Jan 23, 2025

Celonis, a global leader in Process Mining technology, is seeking an Account Executive - New Business to drive new logo wins in the large and enterprise level business sector. The role involves hunting down new business opportunities, managing sales cycles, engaging with C-level executives, and delivering best-in-class pitches. Successful SaaS sales experience, strong business acumen, and industry understanding are required. Celonis offers growth opportunities, competitive compensation, well-being support, and a diverse global team.

Product Owner

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is seeking an experienced, entrepreneurial Product Owner for a fully remote role. The ideal candidate will have broad IT experience, deep understanding of IT management, and strong business acumen. They should be collaborative, analytical, and possess excellent problem-solving skills. The Product Owner will develop and communicate a clear product vision, collaborate with stakeholders, and manage product backlogs. They will also lead product-release plans, ensure compliance with company policies, and conduct market analysis. Basic qualifications include an active Public Trust Clearance, a Bachelor's Degree, and at least 10 years of experience in large-scale projects. Preferred qualifications include experience in the Federal Government, Agile certifications, and expertise in Atlassian suite products.

Professional Services Manager, Manufacturing

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk Consulting is seeking a Manufacturing Consulting Manager for North America. The role involves leading a team of professionals, guiding customers in building their data strategy, and shaping service delivery. The ideal candidate should have a Bachelor's degree in Engineering, at least 7 years of Manufacturing industry experience, and proficiency in Autodesk products. Responsibilities include managing consultants, driving strategic thinking, and developing a manufacturing solution portfolio. Autodesk offers a competitive compensation package, including a salary range of USD 118,100 - 191,070 per year.

Advisory Solution Consultant

Company: ServiceNow

Location: Calgary, Canada / Remote

Posted Jan 23, 2025

Senior Planner

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking a Senior Project Planner to manage scheduling and cost control for projects valued between 2-25 Million USD. The role involves setting up and maintaining schedules, costs, and risk analyses, ensuring projects adhere to internal standards. Key responsibilities include analyzing project requirements, monitoring progress, issuing reports, and communicating effectively with various teams and stakeholders. The ideal candidate should have proven experience in project planning, strong operational skills, and expert knowledge of Oracle Primavera P6. Travel to the Birmingham office and site may be required.

Sr. Software Engineer - Ingestion (Remote)

Company: CrowdStrike

Location: Minneapolis, MN / Remote

Posted Jan 23, 2025

Sr. Enterprise CSM

Company: Cobalt

Location: Remote

Posted Jan 23, 2025

Cobalt, a remote-first company founded in 2013, is seeking a Customer Success Manager with 3-5 years of experience. The role involves managing client relationships, driving growth, and ensuring customer satisfaction. The ideal candidate should have a commercial mindset, project management skills, and experience with Salesforce. Cobalt offers competitive compensation, benefits, and a flexible work environment. The company is committed to diversity, inclusion, and equal opportunity employment.

Senior Engineering Manager, Release Engineering (Remote within Ireland)

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot, a leading CRM platform, is seeking an experienced engineering leader for its Release Engineering group. The role involves managing 6-7 small teams, optimizing and accelerating release engineering, and maintaining high standards for monitoring and incident management. The ideal candidate should prefer problem-solving with technology, have a proven ability to solve complex technical problems, and demonstrate pragmatic decision-making. HubSpot values a culture of flexibility and connection, with a strong commitment to diversity and inclusion. The company was named the #2 Best Place to Work on Glassdoor in 2022.

NP/PA - Oscar Primary Care (Bilingual)

Company: Oscar Health

Location: Abilene, TX / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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