Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Principal Software Engineer

Company: Procore Technologies

Location: Austin, TX / Remote

Posted Jan 23, 2025

User Acquisition Manager

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Software Developer

Company: Stride Consulting

Location: Remote

Posted Jan 23, 2025

Stride, a female-founded organization established in 2014 by Debbie Madden, is a values-driven software development company. They have worked with notable clients like Stash, CodeAcademy, and Plated. Stride offers opportunities for growth, learning, and collaboration with cross-functional teams. They emphasize agile practices, extreme programming, and continuous improvement. The role requires 3+ years of experience in technologies like Ruby, JavaScript, Python, or Java, and familiarity with agile practices. The wage range is $120,000 - $130,000, and Stride is committed to equal opportunity and diversity.

Client Solutions Specialist (SDR/BDR)

Company: Pilotly

Location: New York, NY / Remote

Posted Jan 23, 2025

Security Solutions Executive

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW is offering a Security Solutions Executive position with a competitive salary range of $115,200 to $160,000. The role involves selling security services and products, expanding CDW Security's customer base, and achieving revenue targets. The ideal candidate should have a Bachelor's degree, 10+ years of experience in security services, and mastery of at least seven security focus areas. Key responsibilities include developing strategies, cultivating relationships, and providing accurate sales pipeline updates. CDW is a leading technology solutions provider with a culture that values expertise, empowering leadership, and diverse perspectives.

Enterprise Account Executive - Mountain

Company: Tonkean

Location: Remote

Posted Jan 23, 2025

Tonkean is a customizable process experience platform that enables intelligent, personalized automations across various organizational systems. It aims to improve employee experience by democratizing access to advanced technologies, automating low-value tasks, and facilitating cross-team collaboration. The company seeks an Enterprise Account Executive with a strong network in procurement and legal operations to identify and close strategic enterprise customers, exceed revenue targets, and serve as a trusted advisor. Tonkean values innovation, prioritizes people, and fosters a culture of collaboration and diversity.

Cloud Engineer (5621)

Company: MetroStar

Location: Remote

Posted Jan 23, 2025

MetroStar Systems is seeking a Cloud Engineer with experience in Microsoft Azure to design, implement, and maintain secure cloud infrastructure solutions. The role involves collaborating with development teams, managing CICD pipelines, ensuring security best practices, and supporting cloud migration projects. The ideal candidate will have active Secret security clearance, 3+ years of Azure cloud infrastructure management experience, and proficiency in automation tools like Terraform, ARM templates, and PowerShell scripting. Familiarity with Azure security tools, CICD processes, and DevOps tools is required. MetroStar Systems is committed to building a diverse and inclusive culture, encouraging applicants who may not meet every qualification to apply.

Senior Software Engineer (Backend)

Company: Players' Lounge

Location: New York, NY / Remote

Posted Jan 23, 2025

Players' Lounge is seeking a Senior Software Engineer to design and build performant and reliable APIs for their web and mobile applications. The role involves collaborating with various teams, mentoring junior developers, and ensuring high-quality, maintainable code. The ideal candidate should have experience with Node.js, AWS, and GraphQL, and be comfortable with Agile environments and Test Driven Development.

Solutions Engineer

Company: Prefect

Location: Remote

Posted Jan 23, 2025

Prefect is a remote-first company offering an open-source data workflow automation platform. They are seeking a Solutions Engineer with 2+ years of experience in a customer-facing role, Python, and a major cloud platform. The role involves engaging with customers, developing technical solutions, and driving product and culture forward. Prefect provides top-notch benefits including remote work, equity, 401k, unlimited PTO, and more. They are committed to belongingness and equal opportunity.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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