Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Enterprise Risk Process Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Nov 22, 2024

Fannie Mae is a flexible hybrid company that offers a range of benefits and opportunities for growth. The company is committed to fostering a diverse and inclusive workplace and is seeking a talented individual to join its eGRC team.

Graphic Designer-1099 Contract

Company: Red Carrot

Location: Washington DC

Posted Nov 23, 2024

The job posting is for a Graphic Designer with at least three years of experience in the industry. The designer will be responsible for brainstorming, conceptualizing, and creating new design campaigns for various projects such as website design, social media, video clips, photography, and more. The designer must have high proficiency in Adobe Creative Suite, particularly InDesign, Illustrator, and Photoshop. The job requires multitasking, prioritizing, and managing projects with tight timelines and budgets. The designer must be familiar with 508 Accessibility Standards and current visual design trends.

Senior Associate - Quantitative Analyst, Rotational Program

Company: Capital One

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Associate Quantitative Analyst position at Capital One, where the candidate will work on data analysis, modeling, and automation solutions. The company is looking for candidates with strong quantitative analysis skills, experience with Python and R, and a passion for data-driven decision making.

Junior Engagement and Strategy Coordinator

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

The job description is for a Junior Engagement Strategy Coordinator position at Technical Assent, a company that provides services to government and non-profit organizations. The role involves leading engagement efforts, developing strategies, and working with clients to deliver high-quality solutions.

Director/VP, Head of People

Company: Inspiration Mobility

Location: Washington DC

Posted Nov 23, 2024

This job posting is for an HR Generalist position at Inspiration Mobility, a company that provides tailored solutions for electrifying transportation in North America. The role involves overseeing compensation strategies, workforce planning, and organizational structure, as well as collaborating with the executive team to create and execute strategic HR initiatives. The ideal candidate should have 10+ years of progressive HR experience, including 3+ years in a leadership capacity within smaller hypergrowth environments.

2025 Data Science Undergrad Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 22, 2024

The Aerospace Corporation is seeking an Undergrad Intern for the Data Science and Artificial Intelligence Department. The position will be based in El Segundo, CA. The company is committed to providing an inclusive and diverse workplace and offers a competitive compensation package.

Physician - Neuro Behavioralist

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Nov 22, 2024

MultiCare is seeking a board-certified/eligible Neurologist for its thriving practice in the South Puget Sound region. The department offers excellent collegiality with 18 Neurology providers, including subspecialty practices. The role provides a favorable schedule (8a-5p), EMR-EPIC, and a competitive salary range ($287,794 - $319,771). MultiCare values respect, integrity, stewardship, excellence, collaboration, and kindness. Benefits include comprehensive compensation, excellent benefits, generous time off, career growth opportunities, research opportunities, and a wellness program. The Pacific Northwest setting offers breathtaking views.

Program Manager

Company: Red Gate Group

Location: Washington DC

Posted Nov 22, 2024

The job description is for a Program Manager to manage a contract providing Acquisition Policy Expertise to the Acquisition Policy and Innovation Directorate. The role requires leadership, oversight, and expertise in delivering high-level briefings to senior DoD leaders.

Anesthesia Technician

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 23, 2024

The Anesthesia Technician plays a crucial role in delivering quality patient care during outpatient surgery and interventional procedures. They maintain a clean, organized workroom and ensure functional anesthesia equipment. Their responsibilities include managing inventory, troubleshooting equipment issues, assisting with procedures, and maintaining patient safety. Excellent communication skills and a commitment to continuous professional development are essential.

DoD Process Analyst for Defense Procurement and Operations - Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

Technical Assent is seeking a DoD Process Analyst to work on government programs with strategic importance. The successful candidate will have experience in research, analysis, and communication, and will be able to work independently and as part of a team.

Sales Engineer / Solutions Engineer, Public Sector (FedCiv)

Company: Yubico

Location: Washington DC

Posted Nov 22, 2024

Yubico is a company that specializes in security keys and has a mission to make secure login easy and available for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. Yubico has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health insurance, retirement plans, and paid parental leave.

Bookkeeper/Administrative Assistant

Company: Van Metre Companies

Location: Washington DC

Posted Nov 22, 2024

Van Metre is seeking a Bookkeeper/Administrative Group Assistant to join their Corporate Accounting and Finance Department. The role involves bookkeeping and administrative tasks, and requires 2+ years of experience in an administrative role, basic accounting experience, and proficiency in Microsoft Office Suite.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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