Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Mid-Level Software Developer

Company: 2020 Companies

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a MidLevel Software Developer position at 2020 Companies. The role involves working on various projects, including custom Salesforce applications, Robotic Process Automation, and AI initiatives. The company offers flexible work arrangements, competitive compensation, and comprehensive benefits. The job requires 35 years of software development experience, familiarity with Salesforce development, and proficiency in programming languages.

Media and Public Relations Specialist

Company: Links Global USA

Location: Washington DC

Posted Nov 22, 2024

Links Global is recruiting media and public relations specialists to support client communication needs. The job requires a BS in communication, 5+ years of experience, and bilingual skills. The salary range is $72,000 to $82,000.

Information Assurance Specialist

Company: Link Solutions, Inc.

Location: Washington DC

Posted Nov 22, 2024

Link Solutions Inc is a technology company that delivers reliable and effective Information Technology services to government clients. They are seeking an Information Assurance Specialist to join their team in support of the US Army's Medical Material Development Activity.

Director of Strategy, Solar, Energy and Utilities

Company: TransUnion

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Principal Strategic Planning position at TransUnion, requiring 10+ years of experience in the Energy, Solar, and Utilities industries. The role involves developing energy-specific aspects of the annual plan, managing the yearly operating plan, and leading efforts to gather market and competitive intelligence. The job offers a hybrid work environment, flexible benefits, and a competitive salary range.

Armorer - (ARM) WPS III (Iraq)

Company: Acuity International, LLC

Location: Washington DC

Posted Nov 22, 2024

The job posting is for an armorer position at Acuity International, requiring experience in military or law enforcement, and involves repairing and maintaining US Government-issued weapons. The company is an equal opportunity employer.

Marketing and Sales Manager/Sr. Manager

Company: ARTECHOUSE

Location: Washington DC

Posted Nov 22, 2024

ARTECHOUSE is seeking a Marketing and Sales Manager to join their team. The ideal candidate will be a proactive and hands-on strategist with experience in revenue optimization and business development. The company offers a competitive salary, flexible PTO, and a passionate team of creatives and innovators.

Spanish Analytical Linguist - Springfield, MA

Company: KACE

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Linguist position at KACE, a company that values diversity and inclusivity. The job requires transcription of sensitive material from Spanish to English, and the linguist will work with law enforcement agents to provide accurate information. The company offers a competitive salary and benefits package, and the job requires a strong understanding of Spanish language and culture.

Sr. Development Architect

Company: 2020 Companies

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Development Architect position at 2020 Companies, which involves leading a development team, overseeing software development lifecycle, and driving innovation. The company offers flexible work arrangements, competitive compensation, and opportunities for professional growth.

Project Manager/Scrum Master (Remote)

Company: M3USA

Location: Washington DC

Posted Nov 22, 2024

M3 USA is a company that offers digital solutions in healthcare, with a mission to utilize the internet for a healthier world. They are hiring a Project ManagerScrum Master to lead critical projects from inception to delivery.

Buyer

Company: BDA

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a freelance Merchandiser at BDA, a global Merchandise Agency. The ideal candidate is ambitious, detail-oriented, and passionate about the retail and ecommerce industry. The job requires experience in retail buying, product development, and merchandising, as well as strong analytical and communication skills.

Graphic Design Specialist

Company: Links Global USA

Location: Washington DC

Posted Nov 22, 2024

The job posting is looking for a Graphic Design Specialist to support a government client. The job requires skills in design and layout, Adobe Creative Suite, and MS Office. The ideal candidate should have experience in media arts, strong communication skills, and be proficient in English.

Professional Engineer (Civil)

Company: DFM Development Services LLC

Location: Washington DC

Posted Nov 22, 2024

DFM Development Services LLC is seeking a Professional Engineer Civil to join their team. The job involves certifying documents, obtaining contractors licenses, and reviewing civil plans. The company offers competitive salary, yearly bonus, and benefits.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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