Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Bar Manager/Lead - Fuddruckers Chinatown

Company: Perkins Management

Location: Washington DC

Posted Nov 22, 2024

Fuddruckers is looking for a friendly and organized Restaurant Bar Manager to join their team. The role involves managing day-to-day operations, providing direction to the bar staff, and ensuring compliance with regulations. The job offers competitive benefits and opportunities for advancement.

Federal Software Sales Representative- Data, AI and Automation

Company: IBM

Location: US Washington

Posted Nov 22, 2024

The role of a Technology Sales Specialist in IBM's Data and AI brand involves accelerating enterprises' success by providing data-driven solutions and selling multi-award winning software. The position offers excellent onboarding, a collaborative sales environment, and the opportunity to work with bright minds. The role requires data and AI market knowledge, a proven track record of success in technology sales, and strong persuasive communication skills.

Power Platform Developer

Company: Link Solutions, Inc.

Location: Washington DC

Posted Nov 22, 2024

Link Solutions Inc is a technology company that delivers reliable and effective Information Technology services to government clients. They have an exciting new opportunity for a Microsoft Power Platform Developer to support the US Army Medical Materiel Development Activity.

Staff Assistant / Team Lead

Company: AAA Club Alliance

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Staff Assistant/Team Lead role at AAA, offering a dynamic and supportive work environment, competitive pay, and comprehensive benefits. The role involves driving revenue, planning travel, and supporting the customer experience.

Regional Sales Manager (DMV)

Company: Bisnow Media

Location: Washington DC

Posted Nov 22, 2024

Bisnow is seeking a Regional B2B Business Sales Manager to join their team. The role requires strong sales skills, a passion for building and leading teams, and a deep understanding of the commercial real estate industry. The position comes with an existing high-volume business portfolio and offers a clear path to a player-coach Director role.

Mammography Technologist - Capitol Hill/Seattle - Part-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 22, 2024

The job posting is for a Mammography Technologist position, offering competitive wages with a potential 9% increase and a $10,000 sign-on bonus. The role involves providing mammography services to patients, preparing mammography rooms, performing high-quality testing, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, computer system management, customer service, patient and employee safety, general behavior, and regulatory compliance. Basic qualifications include a high school diploma or GED, a Certified Radiologic Technologist license in Washington, and Basic Life Support certification. Preferred qualifications include one year of mammography experience and state of Washington certification as a Mammography Technologist with American Registry of Mammography Technologists (AART-M) registration.

BARDA DRIVE Communications Specialist

Company: BryceTech

Location: Washington DC

Posted Nov 22, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They are currently looking for a Communications Specialist to support BARDA's mission in enhancing public health security and emergency preparedness. The role involves developing communication materials, working with research and development projects, and collaborating with stakeholders.

DOD Forms Analyst

Company: Amentum

Location: Washington DC

Posted Nov 22, 2024

Amentum is a leading provider of support services to the US government and its allies. The company has a workforce of 50,000 people in over 80 countries and provides a range of services including logistics, stability operations, and national security solutions.

Lead Software Engineer (Data)-3339

Company: Comcast

Location: Washington DC

Posted Nov 22, 2024

The job description is for a technical leader to manage a team responsible for creating and maintaining large-scale Big Data systems. The job requires experience in AdTech software development, Agile development environment, and AWS cloud-based platform.

Assistant Controller

Company: PulteGroup

Location: Washington DC

Posted Nov 22, 2024

The job posting is for an accounting position at PulteGroup, a Fortune 500 company. The job involves assisting with the month-end close process, preparing financial reports, and reviewing journal entries. The company offers a competitive salary range, benefits, and opportunities for professional growth.

Program Analyst, Capability Integrator

Company: Amentum

Location: Washington DC

Posted Nov 22, 2024

Amentum is recruiting for a Program Analyst Capability Integrator to support the Department of the Army's G357 Operations Readiness and Mobilization Support contract. The job involves providing subject matter expertise, managing the Army's Operational Needs Statement process, and coordinating with government project teams.

Team Lead

Company: Sky Zone

Location: Washington DC

Posted Nov 22, 2024

The job description outlines the responsibilities of a Team Lead in a park, including providing leadership, supporting team members, and ensuring park safety. The qualifications include leadership experience, customer service skills, and ability to work flexible hours.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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