Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Enterprise VoIP Support Analyst

Company: Hill Associates Corporation

Location: Washington DC

Posted Nov 17, 2024

Hill Associates is seeking an Enterprise VoIP Support Analyst to provide operational support for a high-profile federal agency. The role requires technical expertise and a collaborative team-focused attitude.

Systems Administrator IV/V

Company: Circadence Corporation

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a System Administrator IVV position at Circadence Corporation, a cybersecurity training and assessment platform company. The job requires experience in IT systems support, networking, and security, and offers a competitive salary and benefits package.

SAR Performance & Resiliency Analysis Engineer (MTS/SMTS)

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for talented engineers to join their team.

BESS System Design Engineer (Senior to Principal)

Company: Energy Vault

Location: Washington DC

Posted Nov 17, 2024

Energy Vault is a company that aims to enable a sustainably energized world by providing energy solutions that accelerate the global transition to renewable energy. They are seeking a BESS System Engineer Senior to Principal to manage and optimize design and lead engineering activities for BNest energy storage systems.

Computer Systems Administrator - US Citizenship is Required - 6 month contract

Company: Booker DiMaio, LLC

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a hardware and software installation position in Frederick, MD. The job requires US citizenship and a Public Trust Clearance. The position is a 6-month contract with a 1099 hourly basis. The duties include installing and maintaining computer hardware and software, configuring and troubleshooting systems, and performing security tests and monitoring.

Account Executive - Defense & Federal Sales

Company: Govini

Location: Washington DC

Posted Nov 17, 2024

Govini is seeking a Sales Account Executive to join their growing Sales team. The role involves generating new leads, developing familiarity with Govini offerings, and exceeding sales quota.

Precision Ag Specialist - Ohio

Company: Advanced Agrilytics

Location: Washington DC

Posted Nov 17, 2024

Advanced Agrilytics is seeking a Precision Ag Specialist to join their Ohio Grower Direct team. The role involves providing support to Precision Agronomists and research team, and requires a bachelor's degree and 2 years of experience in agronomy.

FAST Labs - Technology Development Manager - Advanced Cyber/RF Capabilities Transition

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 17, 2024

The job description is for a Technology Development Manager at BAE Systems Electronic Systems. The role involves leading and shaping captures and proposals, collaborating with customers, and developing and transitioning game-changing cyber and RF technologies.

Senior/Staff Software Engineer - Full Stack/Front End

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a frontend engineer to join their team, who has experience with React, CSS, HTML, and TypeScript. The company values simplicity, customer-centricity, and teamwork, and offers competitive compensation and benefits.

Senior/Staff Software Engineer - Backend

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies capture buying signals and make data-driven decisions. The company values simplicity, customer-centricity, and teamwork, and offers competitive benefits and a fun work environment.

Advanced SAR and MTI Processing and Analysis Engineer - Eng Specialist/Sr Eng Specialist

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for experienced engineers to join their team.

Relationship Specialist I

Company: VyStar Credit Union

Location: Washington DC

Posted Nov 17, 2024

VyStar Credit Union is offering a competitive pay and excellent benefit package to its employees. The Relationship Specialist I role involves providing excellent member experiences, identifying member needs, and growing consumer and business relationships.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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