Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Telecommunications Engineer

Company: Leidos

Location: Washington, DC

Posted Nov 07, 2024

Leidos is hiring a Telecommunications Engineer for their NISC IV program. The role involves managing and optimizing the radio frequency spectrum, ensuring compliance with regulatory requirements, and providing safe voice communication service channels. Key responsibilities include identifying and resolving technical issues related to communication networks and RFI, conducting site surveys and spectrum analysis, collaborating with cross-functional teams, and staying updated with industry trends and FCC regulations. The ideal candidate should have an active Secret security clearance, a Bachelor's degree in Telecommunications or related field, and at least 3-5 years of experience in RF engineering with a focus on RFI mitigation. Preferred qualifications include a Master's degree, professional certifications, and experience with cellular network design and satellite communications.

Java Developer (Top Secret Clearance)

Company: IBM

Location: Washington, DC

Posted Nov 07, 2024

IBM Consulting offers a career with long-term relationships and collaboration with global clients, focusing on hybrid cloud and AI. The role requires extensive experience in cloud-based solutions, agile development, and working across multiple security domains. Responsibilities include leading development and maintenance of the Cache system using Python, Java, and JavaScript/TypeScript within an AWS GovCloud environment, architecting and managing CI/CD pipelines, overseeing 4-week sprint cycles, ensuring secure and compliant code deployment, and creating technical documentation.

CT Surgery - Physician Assistant

Company: MultiCare Health System

Location: Spokane, Washington

Posted Nov 07, 2024

MultiCare's Pulse Heart Institute is seeking a CT Surgery Physician Assistant. The institute, led by physicians, offers a multi-specialty partnership with Cardiothoracic surgery, vascular, and cardiovascular service lines. It is a world-class healthcare organization with state-of-the-art programs for complex heart and vascular care. The successful candidate will join a dedicated team, enjoy competitive compensation, excellent benefits, and opportunities for career growth and research. The position is located in the Pacific Northwest, offering stunning natural views.

Community Health Nurse Practitioner needed in Spokane, Washington!

Company: CompHealth

Location: Spokane, Washington

Posted Nov 07, 2024

A Community Health center in Spokane is recruiting a Nurse Practitioner for a full-time position in an outpatient Family Practice setting. The role involves serving an underserved, mostly migrant patient population, and the ideal candidate should be comfortable seeing all ages, bilingual in Spanish is a plus. New graduates with ties to the area are encouraged to apply. Competitive pay, full benefits, and a negotiable relocation package are offered. CompHealth supports throughout the interview process, including salary negotiation.

OB GYN

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, a part of the Pacific Northwest Division of CommonSpirit, is seeking a Board Certified or Board Eligible OB/GYN physician to join their esteemed team in Tacoma, WA. The group consists of 9 OB/GYN physicians, 18 CNM’s, 6 MFM, 1 Urogynecologist and 2 Gynecologic Oncologists, providing evidence-based women's healthcare services. Candidates must be hardworking, compassionate, and dedicated to superior patient care. The group offers comprehensive pregnancy care, a 4-day work week, and production-based compensation. St. Joseph Hospital, where the group practices, is a 375-bed Level II Trauma Center with 24/7 in-house Laborist and Anesthesia coverage, a Level III NICU, and daVinci robot surgical systems.

Licensed Clinical Therapist

Company: UnitedHealth Group

Location: Fort Washington, PA

Posted Nov 07, 2024

J Snyder Therapeutic Services, part of Optum, is recruiting a Licensed Behavioral Health Clinician/Therapist in Ambler, PA. Optum, a clinician-led care organization, aims to revolutionize behavioral health care delivery. The role involves treating diverse mental health conditions, forming strong patient alliances, and coordinating care with external providers. The successful candidate will use evidence-based methods like cognitive behavioral therapy and dialectical behavioral therapy. They will also maintain accurate electronic medical records and ensure compliance with regulatory requirements. Optum offers a supportive environment with opportunities for growth and development.

Executive Assistant for Government Relations & Corporate Social Responsibility

Company: Thermo Fisher Scientific

Location: Washington, DC

Posted Nov 07, 2024

Thermo Fisher Scientific is seeking an executive assistant for a unique role supporting Government Relations and Corporate Social Responsibility leaders. The role involves arranging VIP visits, handling PAC and lobbying filings, coordinating volunteer activities, and managing the Washington, DC office. Key responsibilities include preparing documents, maintaining calendars, coordinating meetings, and ensuring office smooth functioning. The ideal candidate should have an associate's degree or equivalent experience, demonstrable success as an executive assistant, and strong interpersonal skills. The position offers a competitive salary range of $66,000.00-$99,000.00, comprehensive benefits, and opportunities for career growth.

PA - Gynecology First Assist

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Nov 07, 2024

MultiCare Health System is offering a full-time Physician Assistant Specialty Surgery position with a competitive salary range of $136,984.00 to $185,795.00. The role involves surgical first assisting, hospital rounding, and clinic patient care. Requirements include a Washington State Physician Assistant license, DEA, NPI & prescriptive authority, BLS for Healthcare Providers certification, and 2+ years of surgical first assisting experience. MultiCare is known for its mission-driven culture, market leadership, and employee-centric approach, offering comprehensive benefits and a great work-life balance in the Pacific Northwest.

Dermatologist

Company: Vancouver Clinic

Location: Vancouver, Washington

Posted Nov 07, 2024

Vancouver Clinic prioritizes caring for patients and offers a supportive environment for new dermatologists. They are seeking a BC/BE Dermatologist for a flexible, full-time position with comprehensive benefits. The clinic provides all aspects of surgical and medical dermatologic care, including Mohs surgery, phototherapy, and in-house dermatopathology support. The area offers a variety of housing options, recreational opportunities, and a thriving craft brewery scene.

Salesforce Product Manager

Company: Deloitte

Location: Washington, DC

Posted Nov 07, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a creative, innovative professional with a background in Systems Engineering, Information Technology, or related IT discipline. The role involves client service, delivery, business development, people development, and eminence. Key responsibilities include advising clients on technology trends, delivering solutions, participating in sales pursuits, mentoring staff, and contributing to go-to-market initiatives. The ideal candidate will have 6+ years of consulting experience, Salesforce implementation skills, and the ability to work in a collaborative, agile environment. Deloitte offers a competitive wage range of $144,000.00 to $241,000.00, along with a diverse, inclusive culture and opportunities for professional development.

Application Support Lead - Global Information Security

Company: Bank of America

Location: Washington, DC

Posted Nov 07, 2024

Bank of America is seeking a candidate for a management role, responsible for overseeing daily activities and functions of an assigned team. Key responsibilities include delegating tasks, supervising work processes, providing leadership, and solving complex technical issues. The ideal candidate should have 3+ years of application management and support experience, understanding of software lifecycle, and proficiency in Windows and Linux server support. Benefits include competitive salary, potential discretionary incentive, and industry-leading benefits.

Food Service Worker Lead - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Nov 07, 2024

The job description for a Food Service Worker at Aramark involves assisting with food preparation, portioning meals, and serving customers. The role requires teamwork, organization, focus, accountability, and a positive attitude. The hourly pay is $25.48, and benefits include medical, dental, vision, and work/life resources. Responsibilities include food preparation, maintaining cleanliness, and handling customer complaints. Leadership, supervisory skills, and ServSafe certification are preferred. The role involves physical demands and may require uniforms and PPE.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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