Excellent Customer Experience Jobs

Positions 1,762,990 Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Senior Product Designer - Org & Security

Company: Typeform

Location: Remote

Posted Jan 04, 2026

This job description outlines a role in developing an intelligent contact management system with AI capabilities. The position involves designing user experiences, collaborating with engineering teams, and refining AI-driven workflows. It requires expertise in SaaS product design, user research, and design systems, with a focus on creating scalable and accessible solutions for contact data management.

Team Lead - Publisher Success Management (AdTech)

Company: MGID

Location: USA

Posted Jan 04, 2026

MGID is a fast-growing digital advertising company seeking a results-driven Team Lead to oversee client relationships and drive business growth in the US and LATAM. The role involves managing high-value partnerships, optimizing publisher performance, and ensuring seamless user experiences through AI-driven technology.

Legal Counsel

Company: Goodnotes

Location: Singapore

Posted Jan 04, 2026

The text outlines a company's values emphasizing innovation, user-centricity, and ownership mentality. It describes a Legal Counsel role with responsibilities in compliance, contract management, and regulatory affairs, along with benefits like equity, flexible work, and professional development opportunities.

Account Executive - Enterprise

Company: Zapier

Location: North America

Posted Jan 04, 2026

Zapier is seeking an experienced Enterprise Account Executive to join their upmarket sales team, emphasizing AI collaboration, company values, and a remote work culture. The role involves selling automation solutions to enterprises, working with cross-functional teams, and contributing to product strategy. The company highlights diversity, inclusion, and a competitive benefits package.

Junior Full Stack AI Engineer

Company: Mogo Finance Technology Inc.

Location: Canada

Posted Jan 05, 2026

This job posting highlights a remote engineering role at Mogo focused on building AI-native financial platforms with innovative features. The position emphasizes disciplined investing, behavioral finance, and comprehensive benefits like stock options, remote flexibility, and wellness programs. The company's mission centers on creating equitable financial freedom through technology.

Senior Design Manager (Infrastructure)

Company: Canonical

Location: Remote

Posted Jan 04, 2026

Canonical, a leading open-source provider, seeks a Senior Design Manager to drive innovation in cloud and AI technologies. The role offers remote work, global collaboration, and competitive benefits, emphasizing creativity, technical expertise, and team leadership in a dynamic, remote-first environment.

Solutions Architect

Company: phData

Location: USA

Posted Jan 04, 2026

This job posting seeks a Solutions Architect to join phDatas Elastic Platform Operations team, focusing on cloud-native data platforms like Snowflake, AWS, and Azure. The role requires technical leadership in designing scalable solutions, optimizing platform performance, and ensuring security. Key responsibilities include managing data migrations, leading technical teams, and collaborating across departments. The position emphasizes strategic thinking, hands-on experience with cloud ecosystems, and mentorship. phData offers a remote-first work environment, competitive compensation, and opportunities for professional growth.

Marketing Manager - Lifecycle

Company: Kraken

Location: UK,Portugal,Canada,Ireland,Cyprus,Brazil

Posted Jan 04, 2026

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, diverse team. The company emphasizes industry-leading security, crypto education, and worldclass client support. The Marketing Manager role focuses on lifecycle strategies for Pro Trading and Institutional products, requiring data-driven approaches and cross-functional collaboration.

Account Manager

Company: Trafilea

Location: USA

Posted Jan 04, 2026

Shapermint is a leading DTC shapewear brand known for its comfort-first designs, AI-driven growth strategies, and global operations. The company emphasizes fast experimentation, tech-led innovation, and opportunities for ambitious talent with competitive benefits.

Enterprise Account Executive

Company: Checkly

Location: USA

Posted Jan 04, 2026

Checkly seeks a Senior Account Executive to join their sales team, offering flexible work, competitive pay, and opportunities to work with tech companies. The role involves expanding enterprise accounts and building relationships with engineering teams.

Social Media Marketing Internship

Company: FamFluence

Location: North America

Posted Jan 05, 2026

This job posting describes a virtual Social Media Marketing Intern position with tasks involving content management, analytics, and strategy development. The role offers college credit, reimbursement for expenses, and opportunities for postgraduation employment. Requirements include academic standing, time commitment, and strong organizational skills.

Product Marketing Manager- Marvel Strike Force

Company: Scopely

Location: Canada

Posted Jan 05, 2026

Scopely is seeking a Product Marketing Manager to join their Strategic Marketing team in Mexico City or Canada. The role focuses on driving player acquisition, engagement, and retention through innovative campaigns while emphasizing authentic connections with players and communities. The company highlights its commitment to diversity, equal opportunities, and creating a supportive work environment where everyone is treated with respect.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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