Excellent Customer Experience Jobs

Positions 1,762,990 Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Full Stack Product Engineer

Company: Jiga

Location: Remote

Posted Jan 04, 2026

Jiga is a remote-friendly company focused on empowering engineers with trust, autonomy, and flexibility. They emphasize simplicity, ownership, and impactful product development while offering competitive benefits and a collaborative culture.

Growth Product Lead - Loyalty

Company: Trafilea

Location: USA

Posted Jan 04, 2026

Trafilea promotes itself as a transformative consumer tech platform with AI-driven growth solutions, highlighting achievements like $1B+ revenue and global brand scaling. The job posting emphasizes growth opportunities, cross-functional collaboration, and a dynamic remote work environment with competitive compensation.

Account Executive

Company: Qualio

Location: North America

Posted Jan 03, 2026

Qualio's platform helps regulated organizations achieve compliance and reduce risk through automated solutions. The job opportunity emphasizes growth, consultative selling, and cross-functional collaboration for a remote sales role with global impact.

Associate Technical Support Engineer

Company: Recharge

Location: Remote

Posted Jan 03, 2026

Recharge is a subscription platform for innovative brands, offering customer retention solutions. They seek Technical Support roles with 24/7 coverage, emphasizing clear communication and problem-solving.

Senior Full-Stack Engineer (React/Node.js)

Company: Innovecs

Location: Poland,Ukraine

Posted Jan 04, 2026

Innovecs seeks a passionate FullStack Software Engineer, highlighting their achievements and offering competitive benefits, flexible work, and a supportive culture. The company emphasizes employee engagement, global presence, and opportunities for growth.

Engineering Manager - Growth

Company: Zapier

Location: North America

Posted Jan 04, 2026

Zapier seeks an Engineering Manager to lead their Personalization Platform team, emphasizing growth, innovation, and inclusive hiring practices. The role involves technical leadership, collaboration with cross-functional teams, and ensuring scalable solutions. The company values diversity, remote work, and transparent AI use.

Sales Prospecting Account Executive - Financial Solutions

Company: Blackbaud

Location: USA

Posted Jan 04, 2026

This job posting seeks Prospect Account Executives to sell Financial Management applications for nonprofits and governments. Responsibilities include sales management, territory planning, and client engagement. The role offers a competitive salary, remote work flexibility, and comprehensive benefits including healthcare, retirement plans, and parental leave.

Staff Salesforce Engineer - CRM Systems

Company: GitLab

Location: USA

Posted Jan 04, 2026

This job description outlines a Staff Salesforce Developer role focusing on designing, building, and scaling enterprise-grade solutions across Salesforce platforms. The position requires technical leadership, collaboration with business leaders, and expertise in Salesforce development practices. It emphasizes scalable, secure, and compliant systems for GitLabs LeadtoCash and GoToMarket operations.

Intermediate Backend Engineer (RoR) - Security Risk Management: Platform Management

Company: GitLab

Location: India,Netherlands,UK

Posted Jan 04, 2026

This job posting highlights a role in developing enterprise security solutions for GitLab's next-generation platform, emphasizing collaboration with a distributed team and ownership of critical backend systems. It outlines responsibilities like designing scalable services, building APIs, and working on security tools, while specifying required technical skills and remote work flexibility.

Customer Success Manager - High Touch

Company: n8n

Location: USA

Posted Jan 04, 2026

n8n showcases its growth, community, and achievements, offering a Customer Success Manager role with competitive benefits and a positive work culture.

Staff Backend Engineer - Developer Experience (Ruby)

Company: GitLab

Location: APAC,Canada,EMEA,Netherlands,UK

Posted Jan 04, 2026

This role involves driving technical excellence, improving developer experiences, and transforming testing processes at GitLab, requiring collaboration across teams and expertise in DevOps and tooling.

Engineering Manager - Software Supply Chain Security: Auth Infrastructure

Company: GitLab

Location: USA

Posted Jan 04, 2026

This job description highlights a leadership role in developing secure, scalable authentication infrastructure for GitLab. It emphasizes technical expertise in distributed systems, zero-trust architecture, and team management, while outlining key responsibilities and qualifications for the position.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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