Excellent Customer Experience Jobs
1,761,942 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Creative Support Specialist
Company: Runway
Location: North America
Posted Dec 10, 2025
Runway is hiring for a Creative Support Specialist role, emphasizing efficient support for users and growth opportunities. The position involves handling customer inquiries, analyzing AI support trends, and contributing to process improvements. Applicants must demonstrate creativity and problem-solving skills through a custom workflow project.
Director of Machine Learning - ML Datasets Engineering
Company: Runway
Location: North America,Europe
Posted Dec 10, 2025
This job description outlines a Director of Machine Learning role focusing on dataset engineering, data partnerships, and strategic initiatives. The position requires 8+ years of experience in machine learning and data management, with responsibilities including data strategy development, ecosystem analysis, and cost optimization. The salary range is specified as $400,000-$490,000 for U.S. candidates, with flexibility for experience levels.
Onboarding Specialist
Company: Hostaway
Location: Argentina,Costa Rica,Colombia,Mexico
Posted Dec 10, 2025
This job posting highlights a remote Customer Onboarding Specialist role with opportunities in Spanish-speaking markets. Hostaway, a SaaS scaleup, offers competitive pay, remote work flexibility, equity, professional growth, and a dynamic international team culture. The position requires Spanish fluency and experience in customer onboarding, with benefits tailored to the applicant's country of residence.
Software Engineering Manager, Application Security Testing: Composition Analysis & Dynamic Analysis
Company: GitLab
Location: USA
Posted Dec 10, 2025
This role involves leading engineering teams to enhance application security tools, focusing on projects like autoremediation and DAST crawler improvements. It requires expertise in security testing and agile management.
Product Marketing Manager
Company: Canonical
Location: EMEA
Posted Dec 10, 2025
Canonical, a leading open-source provider, seeks a Product Marketing Manager to drive GTM strategies globally. The role involves cross-functional collaboration, innovation, and remote work with competitive benefits.
Associate Director - Business Development
Company: Axios
Location: USA
Posted Dec 10, 2025
Axios seeks an Associate Director of Business Development to lead their team, focusing on growth strategies, team management, and collaboration with sales. The role offers competitive compensation and comprehensive benefits.
Senior Full Stack Developer
Company: Best Online Traffic School
Location: Remote
Posted Dec 10, 2025
The company, established in 2018, offers online education platforms with multiple courses. The role involves developing and maintaining course platforms, working with compliance requirements, and managing integrations. They use Laravel, AWS, and Stripe, with a focus on remote, async-first collaboration.
Senior Manager - Onboarding Architect
Company: Apollo.io
Location: USA
Posted Dec 10, 2025
This job posting describes a Senior Manager Onboarding Architect role at Apolloio, focusing on overseeing mid-to-high value customer onboarding experiences. The position requires leadership in designing processes, cross-functional collaboration, and technical expertise in SaaS implementations. It outlines required qualifications, preferred experience, and compensation details including a base salary range of $140,000-$200,000 USD.
Creative Workflow Specialist
Company: Runway
Location: North America
Posted Dec 10, 2025
This job description highlights a Creative Workflow Specialist role with opportunities to collaborate on special projects, develop content, and work with global creatives. The position emphasizes growth, innovation, and a competitive salary range of $160,000-$250,000, along with a commitment to diversity and pay equity.
Senior Software Engineer II - Insurance
Company: Alma
Location: USA
Posted Dec 10, 2025
Alma seeks a mission-driven Senior Software Engineer II to develop tools for mental health providers. The role involves backend development, collaboration, and offers competitive benefits including remote work and comprehensive healthcare.
Executive Design Director
Company: Metalab
Location: USA
Posted Dec 10, 2025
The role involves leading design strategy, collaborating with cross-functional teams, and shaping innovative product design to drive business impact.
Solutions Engineer
Company: Hightouch
Location: Europe
Posted Dec 10, 2025
The role involves solving customer problems and innovating data solutions, working with technical and non-technical stakeholders. The company emphasizes customer service and offers growth opportunities with equity compensation.