Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Technical Product Manager

Company: NABIS

Location: USA

Posted Dec 10, 2025

Nabis is a leading cannabis wholesale platform with a strong team and innovative technology-first approach. They seek a Technical Product Manager with experience in agile methodologies and tech stacks like React/Node. The role involves bridging technical and business teams while offering competitive benefits and a diverse work environment.

Software Engineering Intern

Company: Airbnb

Location: USA

Posted Dec 10, 2025

Airbnb's 2026 Summer Intern Program offers hands-on experience in software engineering, mentorship, and impactful projects. Applicants will work on real-world projects, collaborate with diverse teams, and contribute to innovative technologies. The program emphasizes growth, community, and inclusion while providing flexibility with remote eligibility.

Engineering Lead

Company: HubSpot

Location: USA

Posted Dec 10, 2025

The text describes HubSpot's Flywheel Product Line and Demand Management team, emphasizing their mission to transform HubSpot's operations into an AI-driven system. It outlines a role requiring expertise in data science, machine learning, and cross-functional collaboration, highlighting opportunities to work on innovative technologies and impact business growth. The posting also details competitive compensation, benefits, and a focus on diversity and inclusion.

Fractional Product Marketing Manager

Company: CareMessage

Location: USA

Posted Dec 10, 2025

This job description outlines a part-time Product Marketing role focused on positioning and launching CareMessages, requiring expertise in translating technical capabilities into customer-centric narratives. The position emphasizes cross-team collaboration, customer insights, and creating standardized launch materials while avoiding product roadmap influence.

Product Manager - Events, Webhooks, & Remote Functions

Company: Stripe

Location: USA

Posted Dec 10, 2025

Stripe seeks a product manager to enhance developer tools and infrastructure, focusing on events and integrations. The role involves collaborating with teams to shape product strategies and deliver impactful solutions.

Software Engineering Intern (Summer 2026)

Company: Dropbox

Location: Poland

Posted Dec 10, 2025

This job posting outlines a Software Engineering Intern role at Dropbox for Winter 2026 or Spring 2027 graduates, detailing responsibilities like developing high-impact projects, collaborating with teams, and receiving mentorship. It highlights opportunities for professional growth, virtual collaboration, and compensation details.

Onboarding Specialist

Company: PLACE Corporate Careers

Location: USA

Posted Dec 10, 2025

Transactly is expanding their Account Management Team with an Onboarding Specialist role, emphasizing exceptional service, white-glove experiences, and collaboration across teams to ensure client success. The position requires 2+ years of client-facing experience, strong communication skills, and a service-first mindset, with competitive compensation and professional growth opportunities.

AI Engineer

Company: Elicit

Location: USA

Posted Dec 10, 2025

Elicit is an AI research assistant promoting good reasoning. They're hiring AI engineers for backend ML work with competitive benefits and a collaborative environment.

Senior Product Marketing Manager - Growth

Company: Dropbox

Location: USA

Posted Dec 10, 2025

This job description outlines a Senior Product Marketing Manager role focused on growth strategies, customer insights, onboarding lifecycle, experimentation, monetization, and cross-functional collaboration. It details responsibilities and requirements for a B2B SaaS product marketing position with specific compensation ranges.

Sales Engineer

Company: Pipe17

Location: USA

Posted Dec 10, 2025

This job description highlights a Sales Engineer role focused on driving complex deals to success through technical problem-solving, customer-facing presentations, and strategic collaboration with Account Executives. The position emphasizes influencing technical decision-makers, navigating complex organizations, and delivering solutions that align with enterprise commerce ecosystems.

Staff Platform Manager - Suspensions, Appeals & Enforcements

Company: Airbnb

Location: USA

Posted Dec 10, 2025

Airbnb's Payments Risk and Compliance role focuses on enhancing post-payment experiences, ensuring safety, and reducing fraud while balancing customer satisfaction and operational efficiency.

Product Manager - New Guest Experience

Company: Airbnb

Location: USA

Posted Dec 10, 2025

This job posting describes a Product Manager role at Airbnb focusing on driving growth through innovative product strategies, cross-functional collaboration, and optimizing guest experiences. The position requires 8+ years of experience in consumer growth and marketing technology, with emphasis on SEO, AI visibility, and cross-functional leadership.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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