Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Data Governance Program Manager

Company: GitLab

Location: India

Posted Dec 10, 2025

This role involves leading data governance initiatives, collaborating with cross-functional teams to establish frameworks, and ensuring data quality and compliance across GitLab.

Senior Business Systems Analyst - GTM

Company: Webflow

Location: USA

Posted Dec 10, 2025

Webflow is seeking a Business Systems Analyst GTM with experience in SaaS tools and processes. The role involves system customization, automation, and collaboration with stakeholders. The company emphasizes open culture, creativity, and equity, offering competitive compensation and benefits.

Sr. Business Marketing Lead - Retail & CPG

Company: Reddit

Location: USA

Posted Dec 10, 2025

This job posting highlights a Senior Lead role in Audience Marketing at Reddit, emphasizing strategic leadership, data-driven storytelling, and cross-functional collaboration. The position requires 15+ years of B2B marketing experience and offers comprehensive benefits including healthcare, equity, and flexible work arrangements.

Senior Technical Operations Treasury Specialist

Company: Mercury

Location: USA

Posted Dec 10, 2025

Mercury is hiring a Technical Treasury Operations Specialist for a detail-oriented role in a regulated environment. The position involves day-to-day brokerage operations, collaboration with cross-functional teams, and ensuring compliance with regulatory requirements. The company emphasizes competitive compensation, diversity, and professional growth opportunities.

Senior Software Engineer - Neo4J

Company: Nearform

Location: India

Posted Dec 10, 2025

This job posting highlights a remote Senior Software Engineer role at Nearform with competitive benefits, flexible working arrangements, and opportunities for professional growth. The company emphasizes innovation, collaboration, and a supportive work environment.

Open Source Networking Software Engineer - ToR Switch / SmartNIC / DPU

Company: Canonical

Location: North America,Latin America,APAC

Posted Dec 10, 2025

Canonical seeks talented software engineers to develop open-source networking solutions, collaborate with global teams, and contribute to Ubuntu and Kubernetes. The role offers remote work, travel opportunities, and involvement in cutting-edge technologies.

Engineering Manager - Python and K8s

Company: Canonical

Location: APAC,EMEA

Posted Dec 10, 2025

Canonical promotes itself as a leading open-source innovator with global impact, emphasizing its profitable growth, distributed collaboration model, and opportunities for engineering leaders. The job posting highlights transformative work in devops culture, Kubernetes operations, and career development with competitive benefits.

Principal Software Architect

Company: Wiser Solutions

Location: UK

Posted Dec 10, 2025

Wiser Solutions seeks a Principal Software Architect to lead cloud-native platform development, requiring expertise in AWS, Kubernetes, and modern architectural patterns. The role offers competitive compensation and opportunities for technical leadership.

Tax Analyst

Company: Column Tax

Location: USA

Posted Dec 10, 2025

Column Tax seeks a Tax Analyst to enhance tax software accuracy and expand coverage. The role involves coding tax logic, ensuring compliance, and collaborating with teams. Benefits include remote work, competitive perks, and a focus on transparency and innovation.

Technical Account Manager

Company: Hightouch

Location: North America

Posted Dec 10, 2025

This role involves managing Enterprise customers, ensuring platform adoption, and collaborating across teams. It requires technical expertise and offers competitive salaries up to $230k.

Program Manager - Developer Community

Company: Twilio

Location: Ireland,UK

Posted Dec 10, 2025

This job posting seeks a Senior Program Manager to lead Twilio's developer community initiatives, focusing on scaling programs, cross-functional collaboration, and strategic alignment. The role requires experience in program management, stakeholder coordination, and data-driven decision-making. Twilio emphasizes diversity, remote work, and benefits like competitive pay and healthcare.

Senior Software Engineer - Customer Risk Mitigation (Open)

Company: Reddit

Location: USA

Posted Dec 10, 2025

The text describes a Customer Risk Mitigation team focused on reducing advertiser risks through compliance tools and technical solutions. It outlines collaboration with cross-functional teams, technical requirements for IAM systems, and benefits like healthcare coverage and flexible work arrangements. The role emphasizes building resilient infrastructure and audit capabilities while offering competitive compensation and remote work options.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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