Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Manager - Innovation Medical Operations

Company: Viatris

Location: USA

Posted Dec 19, 2025

Viatris seeks a Senior Manager Innovation Medical Operations to drive healthcare solutions, emphasizing stability, innovation, and impactful work. The role involves strategic leadership, compliance, and collaboration, with competitive compensation and inclusive opportunities.

QA Automation Engineer

Company: Masabi

Location: Argentina

Posted Dec 19, 2025

Masabi promotes their mission to revolutionize fare payment systems globally, highlighting innovative platforms and job opportunities for a Backend Test Automation Engineer. The company emphasizes inclusivity, career growth, and a collaborative culture focused on making transit accessible.

Mid-Market Lead

Company: ElevenLabs

Location: USA

Posted Dec 19, 2025

ElevenLabs is a rapidly growing AI company with significant achievements in audio technology, offering innovative platforms and opportunities for impactful work in a dynamic, AI-first environment.

Principal Solution Implementation Manager

Company: Anaplan

Location: Germany

Posted Dec 19, 2025

This job description highlights a senior role leading complex Anaplan implementations, contributing to enterprise success through strategic and operational expertise. The position emphasizes leadership in transformation projects, cross-functional collaboration, and delivering scalable solutions for German enterprises.

Program Manager - Emerging Talent

Company: Dropbox

Location: USA

Posted Dec 19, 2025

This job description highlights Dropbox's Emerging Talent program, focusing on developing early-career talent through AI-driven initiatives and structured mentorship. The role emphasizes designing scalable intern programs, leveraging automation for efficiency, and fostering a future-ready workforce. Key responsibilities include program strategy, cross-functional collaboration, and data-driven improvements, with a strong emphasis on innovation and operational excellence.

Crowdstrike Business Development Manager

Company: GuidePoint Security

Location: USA

Posted Dec 19, 2025

This job description outlines the role of a Crowdstrike Business Development Manager, requiring collaboration with sales and marketing, technical expertise, certifications, and travel. Responsibilities include account planning, sales forecasting, and educating stakeholders. The position demands experience in business development and a collaborative fast-paced environment.

Senior Legal Counsel

Company: n8n

Location: EMEA

Posted Dec 19, 2025

n8n, an AI orchestration platform, highlights its growth, community, and achievements. They seek a legal hire to support scaling and innovation, offering competitive benefits and a collaborative environment.

Scientist Physician - Medical Device

Company: ClinChoice

Location: USA

Posted Dec 19, 2025

This job description outlines the responsibilities of a Specialist Physician in Medical Affairs, requiring medical expertise to ensure regulatory and scientific accuracy in materials, collaborate with cross-functional teams, and develop medical strategies. It emphasizes qualifications like an MD in Cardiology and 5-7 years of experience, with a focus on compliance and quality standards.

Technical Account Manager - Automattic Special Projects Team

Company: Automattic Careers

Location: USA

Posted Dec 19, 2025

This job description outlines the role of a Technical Account Manager at Automattic, focusing on partner experience, product collaboration, and technical expertise. It highlights responsibilities like onboarding, support, and product improvement, along with required skills and qualifications.

Senior Manager - Space Studio

Company: Airbnb

Location: USA

Posted Dec 19, 2025

This role involves leading a team to develop systems for Airbnb's physical spaces, integrating design, technology, and sustainability to enhance global operations and support the company's mission.

Sales Engineer/Senior Sales Engineer

Company: Aria Systems

Location: Canada

Posted Dec 19, 2025

This job posting describes a Sales Engineer role at Aria Systems, highlighting responsibilities such as supporting sales teams, configuring product presentations, and preparing RFx responses. It outlines qualifications, preferred skills, and company culture emphasizing flexibility, innovation, and a collaborative environment.

Thai / English Gaming Support Agent

Company: 5CA

Location: APAC

Posted Dec 19, 2025

This job posting outlines a remote Gaming Support Agent role with requirements for language skills, gaming knowledge, and technical specifications. It highlights benefits like remote work flexibility, international company culture, and comprehensive training.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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