Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Assistant Counsel or Specialist, Government, Policy and Regulatory Affairs

Company: Twilio

Location: UK

Posted Nov 22, 2025

Twilio is seeking an Assistant Counsel or Specialist for Government Policy and Regulatory Affairs to join their growing EMEA team. The role involves tracking policy developments, ensuring regulatory compliance, and contributing to engagement strategies with stakeholders. The position offers remote work, a collaborative environment, and opportunities for career growth.

Senior Executive Assistant

Company: ‎ConnectWise

Location: USA

Posted Nov 22, 2025

The Executive Assistant role involves managing administrative tasks, coordinating with management teams, and supporting senior leadership through complex logistical and project-related duties. The position requires strong communication skills, cross-functional collaboration, and handling confidential information professionally in a remote/hybrid work environment.

Senior Machine Learning Scientist (Recommender Systems) - Viator

Company: Tripadvisor

Location: UK

Posted Nov 22, 2025

Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and employee benefits. The company values innovation, customer service, and diversity. The Recommender Systems group focuses on delivering personalized product rankings and recommendations.

Account Executive II

Company: Daxko

Location: USA

Posted Nov 22, 2025

Daxko promotes wellness and offers competitive benefits. The job involves sales growth and collaboration, with a focus on client relationships and a supportive work environment.

Product Marketer - Platform Marketing

Company: HubSpot

Location: USA

Posted Nov 22, 2025

This job description outlines a role within HubSpots Platform Marketing team, focusing on ecosystem growth through product marketing and project management. The position requires strategic storytelling, cross-functional coordination, and ownership of communications for app partners and developers. Key responsibilities include managing launch campaigns, roadmap coordination, and process optimization. The role emphasizes skills in product marketing, project management, and data-driven decision making, with compensation ranging from $88,000 to $132,000.

Machine Learning Engineer - Dash

Company: Dropbox

Location: Germany

Posted Nov 22, 2025

The role is for a Machine Learning Engineer on Dropbox's Multimedia AI team, working on Dropbox Dash. Responsibilities include working with large-scale data systems, productionizing multimodal and semantic retrieval systems, partnering with product design and infrastructure teams, building prototypes, running benchmarks, and contributing to open source projects. Requirements include a BS/MS/PhD in a quantitative field, 5+ years of engineering experience, 3+ years of ML/AI experience, and proficiency in Python, Go, C++, and ML libraries. Preferred qualifications include a PhD, experience with NLP, deep learning, recommender systems, and building ML products at scale.

Global Marketing Operations Manager

Company: Saviynt

Location: USA

Posted Nov 22, 2025

The role is for a proactive, data-driven Global Marketing Operations Manager to streamline processes, improve automation, and power smarter decision-making across the global marketing organization. The ideal candidate will have 3-5 years of experience in Marketing Operations, Marketing Automation, or RevOps, strong Salesforce admin skills, experience owning HubSpot end-to-end, and exposure to Outreach, LeanData, or similar tools. The role involves Salesforce and Revenue Analytics, Marketing Automation and HubSpot Leadership, Insight-Driven Reporting, Process Optimization, and Cross-Team Collaboration.

Area Vice President

Company: ExtraHop

Location: USA

Posted Nov 22, 2025

The AVP role involves managing a team of sales managers to increase revenue in assigned regions through direct sales and partnerships. Key responsibilities include developing sales strategies, hiring and training sales staff, forecasting business, and working with resellers and partners. The position requires technical acumen, strong communication skills, and a proven track record of sales success in IT infrastructure solutions.

Everboarding Programs Manager

Company: OpenTable

Location: USA

Posted Nov 22, 2025

OpenTable, a leader in the restaurant industry, is seeking a Program Manager to join their RSS Enablement team. The role involves designing and managing training programs for sales and service teams to optimize performance and drive company growth. The ideal candidate should have experience in program management, sales enablement, and SaaS companies, with a strong track record in building and managing high-impact enablement programs.

Named Enterprise Account Executive

Company: Saviynt

Location: Italy

Posted Nov 22, 2025

Saviynt promotes its AI-powered identity platform as a trusted solution for organizations, emphasizing security, efficiency, and compliance benefits. The text highlights job opportunities in Italy for enterprise sales roles, detailing requirements and company culture as a dynamic, growth-oriented environment.

Senior Machine Learning Scientist (Generative AI) - Viator

Company: Tripadvisor

Location: UK

Posted Nov 22, 2025

Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and benefits like donation matching and travel perks. The company values innovation, customer service, and diversity.

Principal Software Architect

Company: Wiser Solutions

Location: Canada

Posted Nov 22, 2025

Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Principal Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires extensive experience, technical expertise, and strong leadership skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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