Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Staff Accountant

Company: Addison Group

Location: Chicago, IL

Posted Sep 18, 2025

Provide financial analysis as requested in a timely manner, conforming to standards as assigned. Monthly review of agency cost centers to analyze actual…

Special Education Teacher

Company: Betty Shabazz International Charter Schools

Location: Chicago, IL

Posted Sep 19, 2025

Evidence classroom management practices that fosters respects as well as affirm and inspire students to become self-confident, independent, successful learners,…

Northbrook - Housekeeper

Company: Transforming Age

Location: Northbrook, IL

Posted Sep 18, 2025

CPR and First Aid training may be required per state/local guidelines. Must pass a background check and pre-employment drug screen, may be required to complete…

Cybersecurity Analyst

Company: Delan Associates, Inc

Location: Lemont, IL

Posted Sep 18, 2025

The contractor shall adhere to all policies and procedures of the ANL Computer Protection Program, must not bypass any procedures established to protect data,…

Customer Experience Manager

Company: Flexco

Location: Downers Grove, IL

Posted Sep 18, 2025

Minimum of 8 years of experience in customer experience, customer success, or a related field. Meeting with and/or surveying distributors to assess customer…

Cyber Risk Analyst

Company: Delan Associates, Inc

Location: Lemont, IL

Posted Sep 18, 2025

For the candidate within driving distance of the Lab, there may be rare times to be onsite for in-person meetings, assessments, or presentations.

Graphic Designer

Company: Colliers

Location: Chicago, IL

Posted Sep 18, 2025

Bachelor’s Degree in a relevant field. 4+ years of graphic design experience. Your role at Colliers will be strategic, conceptual, and executional—leveraging…

CNC Operator/Machinist

Company: JM Industries LLC

Location: Chicago Heights, IL

Posted Sep 18, 2025

Plans machining by studying work orders, blueprints, engineering plans, materials specifications, orthographic drawings, reference planes, locations of surfaces…

Head Cook, Full Time

Company: Generations at Regency LLC

Location: Niles, IL

Posted Sep 18, 2025

Maintain a clean, organized and safe kitchen. Strong organizational and multi-tasking skills. HEAD COOK, FULL TIME - Generations at Regency, Niles, Illinois -…

Catalyst Maria Elementary Teacher

Company: Catalyst Schools

Location: Chicago, IL

Posted Sep 18, 2025

Current Professional Educators License in the state of Illinois. Clear evidence of scholar academic growth on IAR, ISA, FastBridge, and curriculum-based…

Bilingual CSR Mobile Sales Multiple Positions and Locations!

Company: PeopleShare

Location: Chicago, IL

Posted Sep 18, 2025

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin,…

Armed Driver Cash Transport - FOID Required

Company: GardaWorld Cash

Location: Broadview, IL

Posted Sep 19, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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