Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Registered Nurse

Company: DAVITA

Location: Evanston, IL

Posted Aug 26, 2025

Current Registered Nurse (RN) license in the state of practice; We are proud to be an equal opportunity workplace and comply with state and federal affirmative…

Data Scientist (Remote)

Company: Inspira Financial Trust, LLC

Location: Oak Brook, IL

Posted Aug 25, 2025

The ideal candidate will possess a strong foundation in statistical modeling, machine learning, and data engineering, along with the ability to communicate…

Sous Chef I

Company: QUEST FOOD MANAGEMENT SERVICES LLC

Location: River Forest, IL

Posted Aug 26, 2025

Responsible for meeting and maintaining state and local certification requirements (Food Handler certification). Ability to read and speak Spanish.

Environmental Svcs Tech II

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 25, 2025

4)Provide adequate notice to department management absences, and in a ccordance to departmental policy calls two hours prior tothe beginning of shift.

Inbound Call Center Representative

Company: Philips

Location: Chicago, IL

Posted Aug 25, 2025

Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution.

Construction Laborer

Company: Environs Development Inc.

Location: Chicago, IL

Posted Aug 25, 2025

We are looking for a laborer to remove construction debris from projects, pick up and deliver materials, sweep floors, and handle heavy lifting of materials…

HVAC-R Service Technician, Diesel Mechanic

Company: Thermo King Michigan

Location: Chicago, IL

Posted Aug 25, 2025

Valid driver’s license & reliable transportation. Ability or willingness to drive a Class 8 truck (Chauffeur license & DOT physical required).

Luxury High-End Retail Security Officer

Company: St. Moritz Security Services

Location: Oak Brook, IL

Posted Aug 25, 2025

Valid driver’s license and clean driving record (if required for the post). Do you hold a current PERC certification and take pride in your professionalism?

Vice President, Product Manager New

Company: Galaxy Digital

Location: Chicago, IL

Posted Aug 25, 2025

Proficiency in writing product requirements as well as with product management tools like Jira, Confluence, or similar platforms, and experience with business…

Customer Service Representative

Company: Whitecap Search

Location: Chicago, IL

Posted Aug 25, 2025

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the…

Marketing Manager (Hybrid)

Company: Ari Walsh

Location: Niles, IL

Posted Aug 25, 2025

- *Bachelor's degree in marketing, communications, or related field. Excellent communication, writing, and storytelling skills—especially when translating…

Quality Assurance Data Analyst

Company: Ferrara Candy Company, Inc.

Location: Chicago, IL

Posted Aug 25, 2025

Collaborate with IT and external vendors to optimize reporting tools, resolve technical issues, and implement enhancements. Want to make an impact?

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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