Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Marketing Manager, Social Media & Digital

Company: Aramark

Location: New York, NY

Posted Aug 05, 2025

Enhancing the guest experience and driving measurable business impact. You will be a leading influence, strategist, and executor of localized social media…

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NYC Bay Ridge Bensonhurst RN School Nurse

Company: EverSource

Location: Brooklyn, NY

Posted Aug 05, 2025

This is an independent contractor role an excellent opportunity to contribute to student well-being in a school-based environment.

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Kitchen Crew Leader

Company: Pier Sixty LLC

Location: New York, NY

Posted Aug 04, 2025

Ability to read, write, and speak the English language to read recipes and communicate with internal and external guests.

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HVAC Surveyor, GCOE

Company: Johnson Controls

Location: New York, NY

Posted Aug 05, 2025

At least 5 years of field experience in HVAC, including controls, mechanical systems, equipment, service, and/or maintenance programs.

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full time

Nurse Practitioner – Medical Weight Loss Program

Company: Arnot Health

Location: Elmira, New York

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Junior Graphic Designer

Company: Impact Networking

Location: Culver City, CA

Posted Aug 05, 2025

Qualified candidates will have a developing understanding of graphic design, layout principles, experience with print production, experience pre-flighting…

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Bilingual (Japanese) Accounting Manager

Company: AppleOne

Location: Union City, CA

Posted Aug 05, 2025

Manage capital calls, distributions, and investor reporting. Bachelor’s degree in Accounting, Finance, or related field.

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Marketing Manager

Company: Fonseca Chan + Associates

Location: New York, NY

Posted Aug 05, 2025

In this role, you’ll own the pre-production phase of influencer activations—from scouting and booking talent to managing budgets and aligning creative…

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Event Staff - Unarmed Officer

Company: New Era Security Services

Location: New York, NY

Posted Aug 05, 2025

A valid driver’s license will be required for driving positions only and will be subject to a motor vehicle report check with the state DMV.

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Customer Service Representative (CSS)

Company: FirstService Residential

Location: Manhattan, NY

Posted Aug 05, 2025

Receptionist back-up including answering phones, voicemails, managing mailroom, and greeting visitors. Data entry support for Connect, community calendars, or…

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401(k) health insurance life insurance

Registered Nurse

Company: Wexford Health Sources

Location: Santa Fe, New Mexico

Posted Aug 04, 2025

View Details Apply on healthecareers.com

WSJ Newsroom Audience Data Analyst

Company: Dow Jones

Location: New York, NY

Posted Aug 05, 2025

Champion a culture of data-driven innovation by proactively identifying opportunities for new analytical approaches and tools.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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