Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Acquisition Marketing Manager

Company: Aquent Talent

Location: Culver City, CA

Posted Aug 04, 2025

Collaborate with cross-functional teams (product, engineering, analytics, business development, design) to improve performance metrics.

Software Developer II, Site Reliability Engineering

Company: Google

Location: New York, NY

Posted Aug 04, 2025

You will design, develop, test, deploy, maintain, and enhance software solutions. Bachelor’s degree in Computer Science, a related field, or equivalent…

Customer Service Representative & Marketing Assistant

Company: GENERATION NEXT FERTILITY

Location: New York, NY

Posted Aug 04, 2025

Collaborate with clinical, front desk, marketing and other management teams to follow up on concerns and track resolution status.

Sales Associate - entry level - New York, NY

Company: Selleck Chemicals LLC

Location: New York, NY

Posted Aug 04, 2025

Follow up on leads and provide quotes, technical information, and product recommendations. Maintain a pipeline of opportunities using CRM tools and regular…

Janitor, Store cleaner - NY/NJ, 1099 (Temporary Support)

Company: WHIZZ

Location: New York, NY

Posted Aug 04, 2025

Responsibilities include ensuring cleanliness and hygiene standards are met during one cleaning day per location. Payment is provided via invoice weekly.

Security Guard - Museum - Long Island City - Queens

Company: Allied Universal

Location: Astoria, NY

Posted Aug 04, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

CDL A Car Hauler Truck Driver

Company: Tribeca Automotive Inc.

Location: New York, NY

Posted Aug 04, 2025

We have a high volume of freight and offer local and long-haul routes, steady and stable work five days a week to keep you moving!

Junior Graphic Designer (temp-to-perm)

Company: 24 Seven Talent

Location: New York, NY

Posted Aug 04, 2025

Detail-oriented with a keen eye for design and consistency. Collaborate with fellow designers to bring innovative concepts to fruition. $25-30/hr or $55-65K.

Armed Security Officer (part-time / per diem) - Midtown, Manhattan

Company: Silverseal

Location: New York, NY

Posted Aug 04, 2025

*New York State armed security guard license*. This position is a 1099 independent contractor role.*. Respond to security breaches or emergency situations,…

Developer Full Stack

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 04, 2025

Develop, design, code, debug and document web and mobile web interface applications in a variety of front-end software languages (e.g., Strong JavaScript and…

Security Guard - Educational Facility - Bronx

Company: Allied Universal

Location: New York, NY

Posted Aug 04, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Registered Nurse (RN)

Company: Urban Recovery House LLC

Location: Brooklyn, NY

Posted Aug 04, 2025

Current New York State Registered Nurse license. Currently registered as a professional registered nurse in good standing.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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