Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

General Laborers & Skilled Trades - Immediate openings available

Company: Pier solutions

Location: National City, CA

Posted Aug 04, 2025

Operate hand tools and power tools safely and effectively. Candidates who already possess DBIDS (Defense Biometric Identification System) are qualified to…

Unarmed Security Officer for High End Hotels and Residentials

Company: Doyle Security Services

Location: New York, NY

Posted Aug 04, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

Unarmed Security Officer for Educational Institution in Brooklyn UNION

Company: Doyle Security Services

Location: Brooklyn, NY

Posted Aug 04, 2025

Provide a safe secure environment for students, staff and guests inside the school. Preserves order and may act to enforce regulations and directives for the…

Close Protection Specialist – On-Call Assignments

Company: Flanagan Security & Investigations Group

Location: New York, NY

Posted Aug 04, 2025

Familiarity with high-profile clientele and VIP protocols. Valid security licenses (if required by jurisdiction). Former law enforcement or military background.

Graphic Designer - Licensed Characters ( Apparel Design )

Company: ilocatum

Location: New York, NY

Posted Aug 04, 2025

An established NYC-based wholesale manufacturer is seeking a Graphic Designer – Licensed Characters to join their growing character license design team.

Ingestion Manager, Revenue Processing

Company: Warner Music Group

Location: New York, NY

Posted Aug 04, 2025

Including format, commercial terms, liaise with order to cash leads on timeliness of payments. Lead your team and recruit, develop and empower your direct…

APPAREL SALES BILINGUAL KOREAN AND ENGLISH

Company: DIVINE APPAREL

Location: New York, NY

Posted Aug 04, 2025

Minimum 2 years experience in sales, ideally in wholesale but retail sales acceptable. Possible travel to a trade show (occasionally).

Weekend Fuel Delivery Drivers Wanted In Brooklyn & Bronx - Join Our Growing Team!!

Company: Diesel Distribution Company

Location: Brooklyn, NY

Posted Aug 04, 2025

Operate the tanker truck and drive to customer sites for fuel deliveries. As a driver, you will be responsible for fueling customer tanks, vehicles, and…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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