Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Hvac Field Service Supervisor

Company: Petro Home Services

Location: Maspeth, NY

Posted Aug 04, 2025

Valid driver's license and clean driving record. It is important that you display excellent verbal and written communication, interpersonal, and active…

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Optician/Sales Associate

Company: C True - Vision Care

Location: Brooklyn, NY

Posted Aug 04, 2025

Familiarity with optical equipment and tools used for measurements and adjustments. Maintain accurate records of customer prescriptions, orders, and payments.

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HVAC Service Technician

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Aug 04, 2025

For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their…

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Cognitive & Behavioral Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 04, 2025

View Details Apply on healthecareers.com

3D Visual Designer, Creative Technology & Strategy

Company: Amazon.com LLC

Location: New York, NY

Posted Aug 04, 2025

Bachelor’s degree in a relevant field such as visual communications or graphic design. Los Angeles County applicants: Job duties for this position include: work…

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Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Aug 04, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

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Violin Teacher

Company: Noel Pointer Foundation

Location: Brooklyn, NY

Posted Aug 04, 2025

Minimum 2 years of teaching experience in a public school or after-school music program. Creative, flexible, and passionate about teaching music.

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Part Time Psychiatrist

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Aug 04, 2025

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Software Development Engineer II, DSP

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Aug 04, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

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Special Education Teacher ($10,000 SIGN ON BONUS)

Company: SteppingStone Day School

Location: Kew Gardens Hills, NY

Posted Aug 04, 2025

SteppingStone Day School offers extensive teacher support and training opportunities !*. SteppingStone Day School, Inc., established in 1983, is a large,…

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Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Aug 04, 2025

You’ll be collaborating with finance leadership and participating in strategic board-level reporting. Experience with government contracts, grants, and clinical…

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HVAC Project Manager

Company: Owen Thomas Group

Location: New York, NY

Posted Aug 04, 2025

Collaborate with contractors and subcontractors to ensure compliance with contracts and safety standards. Utilize construction management software for project…

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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