Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Managing Director: Federal Sales USAF and IRS/Treasury

Company: IBM

Location: US Washington

Posted Dec 04, 2024

The text describes a career opportunity within IBM as a Technology Sales Managing Director for their biggest account. The role involves leading a team of multiskilled professionals to craft and execute account strategies, and helping clients navigate complex technology architecture decision points. The successful candidate will have executive presence, technology expertise, and deep market knowledge, serving as a strategic advisor to the C-suite. The sales environment is fast-paced and supportive, with ongoing development opportunities. IBM offers powerful and responsible AI solutions to help federal agencies transform their digital ecosystems. The role requires strong sales execution experience, deep knowledge of IBM's strategy and portfolio, and the ability to advise clients on technical architecture needs. The candidate should reside in the DC Northern Virginia and Southern Maryland areas.

Care Manager (LCSW) - Inpatient Psychiatry

Company: Lee Company

Location: Washington, CT

Posted Dec 04, 2024

Charlotte Hungerford Hospital is seeking a Master's Degree holder in Social Work (LCSW) for a part-time crisis intervention position. The role involves evaluating and treating patients in psychiatric crisis, collaborating with ED staff, and developing care plans. The hospital offers a supportive environment with biweekly clinical supervision, team huddles, professional development, and a comprehensive benefits package including medical, dental, 401(k), and generous paid time off. The ideal candidate should have experience in crisis intervention, preferably with dual diagnosis, children, adolescents, and geriatric populations.

Licensed Massage Therapist, Washington, DC

Company: Equinox

Location: Washington, DC

Posted Dec 04, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a results-driven Licensed Massage Therapist. The company offers competitive pay, a forward-thinking work environment, and opportunities for professional growth. The ideal candidate should possess a valid DC license, excellent communication skills, and a deep understanding of anatomy and movement. The role involves performing various types of massages, creating treatment plans, and maintaining a clean workspace.

Certified Scrum Master-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Dec 04, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a Scrum Master with 8+ years of experience. The role involves executing Scrum methodologies for product lifecycle, guiding teams in Agile methodology, and leading regular agile sessions. The ideal candidate should have a Bachelor's Degree, Active Top Secret security clearance, and one of the following certifications: Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), or Agile Certified Practitioner (PMI-ACP). The wage range for this role is $109,000 to $181,000.

Server - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Dec 04, 2024

Ned's Club Washington DC is seeking a Club Restaurant Server to deliver top-tier hospitality. The role involves being the main point of contact for members' dining experiences, tailoring service to create exceptional moments, and maintaining a safe, clean environment. The ideal candidate will have rapport-building skills, a bright personality, and a passion for outstanding hospitality. The club is located in a historic building with stunning views of the White House, US Treasury, and Washington Monument. Benefits include competitive pay, insurance, complimentary meals, and learning opportunities.

Catering Manager - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

The Catering Manager position at the Walter E Washington Convention Center is a leadership role responsible for overseeing all aspects of catering solutions and special events. The role involves developing catering solutions, maintaining client relationships, ensuring quality in event planning and execution, and managing a team. The salary range is $70,000 to $75,000, depending on skills, qualifications, and experience. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Qualifications include at least 2 years of experience, preferably in a management or supervisory role, and a bachelor's degree. The role requires excellent communication skills, food handlers and alcohol service certifications, and the ability to stand for extended periods.

Federal Technology Sales Managing Director- Defense and Civilian

Company: IBM

Location: US Washington

Posted Dec 04, 2024

The text describes a career opportunity within IBM as a Technology Sales Managing Director for their biggest account. The role involves leading a team of multiskilled professionals to craft and execute account strategies, and helping clients navigate complex technology architecture decision points. The role requires executive presence, technology expertise, and deep market knowledge to serve as a strategic advisor to the C-suite. The sales environment is fast-paced and supportive, with ongoing development opportunities. IBM offers powerful and responsible AI solutions to help federal agencies transform their digital ecosystems.

Part Time Registered Respiratory Therapist

Company: Mercy

Location: Washington, Missouri

Posted Dec 04, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and heart, and have been recognized as a 'Top 100 Places to Work' by Modern Healthcare Magazine. The role involves direct patient care in respiratory care, requiring a CoArc approved Respiratory Care program graduate, a current RCP license, and RRT credential. Benefits include comprehensive health coverage, PTO, tuition reimbursement, and retirement funds. Mercy encourages applicants who embody compassion, professionalism, a positive outlook, and a strong sense of advocacy.

Anesthesiologist (0.8 FTE)

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Dec 04, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting an anesthesiologist for St. Joseph Medical Center in Tacoma, WA. This level II trauma regional medical center offers a wide range of procedures and benefits including medical/dental/vision insurance, retirement plans, relocation assistance, and more. The ideal candidate must have completed an ACGME Accredited Anesthesiology Residency, be Board Certified Anesthesiology (ABA) or eligible, hold a State of Washington Medical License, and obtain a DEA with full prescriptive authority.

Dermatologist Opportunity in Pullman, WA

Company: Integrated Dermatology

Location: Pullman, Washington

Posted Dec 04, 2024

New practice opportunity in Pullman, WA for a dermatologist with a full-service general dermatology, surgical, and cosmetics practice. The practice offers a generous compensation and benefits package, including guaranteed base salary, uncapped income, start bonus, relocation assistance, paid vacation and education time-off, continued education reimbursement, paid malpractice insurance, and retirement benefits.

Federal Account Executive

Company: Box

Location: Washington, DC

Posted Dec 04, 2024

Box, founded in 2005 and headquartered in Redwood City, CA, is seeking a seasoned salesperson with 6+ years of experience in Sales, particularly in the Federal segment. The role involves sourcing and closing net new logos within the Federal Government segment, understanding customer challenges, and driving the sales process. The ideal candidate should have a proven track record in closing complex deals, selling to C-level executives within Federal accounts, and experience in ECM, Cloud, or SaaS sales. Box values diversity and inclusiveness, and offers competitive compensation, benefits, and equity. The role requires up to 50% travel and a minimum of 2 days per week in the assigned office.

Assistant Property Manager - NoMa

Company: Bozzuto

Location: Washington, DC

Posted Dec 04, 2024

Bozzuto, a property management company, seeks an Assistant Property Manager (APM) with 2+ years of experience. The APM will lead by example, achieve financial objectives, and build brand loyalty. They will conduct tours, manage delinquency, and ensure community cleanliness. The role involves coaching team members, working weekends, and stepping in when the Property Manager is absent. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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