Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Family Medicine Nurse Practitioner (ARNP) – FLEX CARE

Company: Valley Medical Center

Location: Covington, Washington

Posted Dec 04, 2024

Valley Medical Center in Renton, Washington is recruiting a full-time Family Medicine Flex Care Nurse Practitioner (ARNP). The position offers a collaborative work environment, patient-centered care, and access to system-wide support. The NP will provide same-day and next-day in-person and telehealth visits, full spectrum primary care, and manage indirect patient care requests. The compensation is between $130,000 to $145,000, with additional benefits including medical, dental, vision, life insurance, and flexible spending accounts. Valley Medical Center is a distinguished healthcare provider with numerous recognitions and awards.

Commercial Insurance Risk and Compliance Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae offers a role for a Commercial Insurance Risk and Compliance Lead Associate. The position involves assessing and identifying potential insurance risks, collaborating with stakeholders, and supporting policy development. The role requires extensive knowledge of insurance principles, underwriting practices, and laws. The successful candidate will serve as a Subject Matter Expert, train stakeholders, audit compliance practices, and mentor team members. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3328)

Company: Target

Location: Washington, DC

Posted Dec 04, 2024

Target is offering a Small Format Team Member position with a starting hourly rate of $17.75 USD and a pay range of $17.75 USD - $26.65 USD. The role involves providing exceptional guest service, managing inventory, and supporting daily/weekly workload to meet sales goals. The job description highlights a fun and energetic work environment, opportunities for skill development, and flexible scheduling. Key responsibilities include greeting guests, stocking and merchandising, executing price changes, and maintaining backroom organization.

Board Eligible Neurosurgeon

Company: Olympia Orthopaedic Associates

Location: Olympia, Washington

Posted Dec 04, 2024

Olympia Orthopaedic Associates is seeking a board-eligible Neurosurgeon to join their well-established private practice. The position offers a competitive salary of $400,000 - $750,000 per year, depending on production, and an opportunity to build a robust neurosurgical practice. The group is looking for subspecialty expertise in spine, neuro oncology, and/or vascular neurosurgery. Call is shared equally among providers. The practice offers partnership, ancillary ownership opportunities, and comprehensive benefits including a 401k with company match, profit-sharing, and paid malpractice. Olympia, WA, located between Seattle and Portland, offers a moderate cost of living, excellent schools, and a variety of outdoor activities. No state income tax is levied.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

Aramark Student Nutrition is seeking a Food Service Director to manage dining operations, oversee food preparation, and ensure safety and sanitation standards. The role involves leading teams, developing culinary experiences, and managing budgets. The salary ranges from $85,000 to $90,000, depending on qualifications and experience. Benefits include comprehensive health, dental, vision, and work/life resources. Key responsibilities include menu planning, staff management, and maintaining effective client relationships.

Senior Legal & Administrative Consultant

Company: Guidehouse

Location: Washington, DC

Posted Dec 04, 2024

Guidehouse is seeking a Legal & Administrative Consultant for their litigation and investigative practice area in Washington D.C. The role involves assisting with legal support matters in a law firm environment, requiring an active Top Secret federal security clearance and at least five years of relevant experience. The ideal candidate should be a self-starter, detail-oriented, and capable of handling confidential information. The position offers a competitive salary range of $94,900.00-$142,300.00 along with comprehensive benefits including medical, dental, vision insurance, retirement plans, and more. Guidehouse is an Equal Employment Opportunity employer.

Orthopedic Surgeon - Total Joint

Company: CommonSpirit Health

Location: Silverdale, Washington

Posted Dec 04, 2024

Virginia Mason Franciscan Health, formed in 2020, is recruiting a full-time Orthopedic Surgeon – Generalist / Total Joint Surgeon for Franciscan Orthopedics - Silverdale. The successful candidate will join a team of 6 Orthopedic Surgeons and 7 Advanced Practice Providers, with opportunities to build an elective general orthopedics and total joints practice. The position offers a 4 or 5-day work week, dedicated orthopedic center, and support from a nearby major metropolitan area. The role is located in a beautiful, outdoor-friendly community with easy access to Seattle.

Senior Litigation Paralegal Specialist

Company: Guidehouse

Location: Washington, DC

Posted Dec 04, 2024

Guidehouse is seeking a Litigation Paralegal Specialist with an active Top Secret clearance and relevant experience. The role involves providing professional paralegal support to litigation teams, conducting legal research, and assisting with all phases of litigation. The ideal candidate will have a strong understanding of legal research tools, excellent communication skills, and experience with eDiscovery challenges. Guidehouse offers a comprehensive rewards package including medical insurance, retirement plans, and opportunities for professional development.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 04, 2024

Sodexo is offering a full-time Grill Cook position with a pay range of $7.25 to $25.79 per hour. The role involves preparing and serving a variety of food items, working in a team, and ensuring a healthy and safe working environment. Sodexo values its employees, offering a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health benefits, and retirement plans. The company is committed to diversity and inclusion.

Receptionist/ Office Assistant

Company: Cooley

Location: Washington DC

Posted Dec 04, 2024

The Receptionist Office Assistant position at Cooley is a critical role that involves establishing effective work relationships with clients, attorneys, and business professionals, while providing exceptional customer service. The role requires meeting assistance, coordinating with various departments, performing routine administrative duties, and maintaining a secure and neat environment. The candidate should be knowledgeable of all personnel and departments, and have experience with Microsoft Office, iManage, and other firm applications.

Physician Assistant Urgent Care (Providence Clinical Network)

Company: Providence

Location: Bellevue, Washington

Posted Dec 04, 2024

Providence Clinical Network is recruiting for a part-time Physician Assistant position at the Factoria Urgent Care clinic in Seattle, Washington. The role involves outpatient care, 3 12-hour shifts per pay period, and a guaranteed salary with incentives. Comprehensive benefits include health, vision, dental, and retirement. The location offers a high quality of life with scenic beauty, diverse activities, and a thriving culinary scene. Providence, the employer, is a nationally recognized healthcare organization committed to compassionate care for all.

ServiceNow.Org Sr Enterprise Account Exec

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Account Executive for ServiceNow.org. This role involves producing new business sales revenue from software licenses, working with prospects and customers in a specific territory. The ideal candidate will have a mission orientation and metrics-driven mentality, with 10+ years of experience in Account Executive roles within the software industry, preferably with experience in selling to Non-Profit organizations. The role involves developing and executing a sales strategy, driving pipeline generation, and cultivating customer relationships. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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