Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Junior Full Stack Developer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Nov 12, 2024

Harmonia Holdings Group LLC is a rapidly growing federal government contractor that provides innovative solutions to its clients. The company is committed to fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. It offers competitive compensation, a family-focused culture, and a dynamic work environment.

Program Evaluator

Company: Corner Alliance

Location: Washington DC

Posted Nov 12, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Program Evaluator with 6+ years of experience to join their team. The role involves developing and implementing best practices in data collection methodologies and analyses, leading collaborative efforts, and writing and editing reports. The company offers a comprehensive benefits package and a culture dedicated to a highly engaged team.

Senior Data Analyst

Company: Corner Alliance

Location: Washington DC

Posted Nov 12, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Senior Data Analyst with 7+ years of experience to join their team. The role involves developing and implementing data analyses, providing consulting and analytic services, and leading strategy-driven research planning and management.

Senior Software Development Engineer, Connection Manager

Company: Delinea

Location: Washington DC

Posted Nov 12, 2024

Delinea is a pioneer in securing identities through centralized authorization, making organizations more secure by governing their interactions across the modern enterprise. The company is creating awesome software used by thousands of IT professionals globally.

Communications Specialist

Company: TechOp Solutions International

Location: Washington DC

Posted Nov 12, 2024

TechOp Solutions is seeking a Communications Coordinator with experience in crafting effective communication strategies, coordinating projects, and enhancing internal and external communications. The ideal candidate will have a passion for communication and collaboration.

Junior AML Project Manager

Company: K2 Integrity

Location: Washington DC

Posted Nov 12, 2024

K2 Integrity is seeking an entry-level Junior AML Project Manager to support senior leadership. The successful candidate will thrive in a fast-paced entrepreneurial environment, supporting hectic schedules across multiple time zones. The role involves coordinating meetings, managing calendars, tracking project budgets, and developing digital content.

Correspondent, Economic Policy

Company: The New York Times

Location: Washington DC

Posted Nov 12, 2024

The New York Times is seeking a dynamic and well-sourced correspondent to cover economic policy in Washington D.C. The ideal candidate will have a strong understanding of economic issues and be able to break news and explain complex policy in an accessible way.

Senior Graphic Designer

Company: DarkStar Intelligence

Location: Washington DC

Posted Nov 12, 2024

The job posting is seeking a Senior Graphic Designer to support a federal government client in Bethesda, MD. The role involves developing and delivering high-quality visual and digital media products, working with a UIUX designer to create engaging user experiences, and ensuring all products comply with production standards and public release clearances.

Project Supervisor

Company: Finn Partners

Location: Washington DC

Posted Nov 12, 2024

FINN Partners is looking for a Project Supervisor to join their growing team. The role involves leading complex projects, managing client expectations, and collaborating with the Account team. The company offers a competitive salary, benefits package, and a supportive culture.

Account Executive

Company: Catalist

Location: Washington DC

Posted Nov 12, 2024

Catalist is a leader in civic data and data science innovation, offering data software and services to progressive organizations for better engagement and mobilization. The company values creativity and problem-solving, with a mission to support Democratic candidates and progressive organizations. The Account Executive role involves understanding client needs, delivering services, and managing projects. Requirements include 12+ years of account management or campaign experience, excellent customer service skills, and proficiency in Microsoft Office, particularly Excel. Benefits include medical, dental, vision, prescription drug, group term life insurance, long-term and short-term disability, 401k safe harbor plan, FSAs, transit benefits, professional development, student loan paydown or save up, vacation, personal leave, sick leave, and hybrid office/remote work options.

Trade Policy & Investment Analyst - VP

Company: Capstone

Location: Washington DC

Posted Nov 12, 2024

Capstone is seeking an analyst with specialized expertise in trade policy. The ideal candidate will have exceptional analytical skills, creativity, and a demonstrated interest in policy and financial markets. The company offers a competitive benefits package and a salary range of $135,000 to $170,000 per annum.

Manager or Sr. Manager, Development

Company: Avantus

Location: Washington DC

Posted Nov 12, 2024

Avantus is a company that is shaping the future by making reliable low-cost clean energy a global reality. They are seeking a highly motivated and organized candidate for a Manager or Sr Manager Development position to develop solar photovoltaic energy storage and green hydrogen projects.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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