Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Solutions Architect

Company: Astor & Sanders Corp

Location: Washington DC

Posted Nov 12, 2024

Astor amp Sanders Corporation is seeking a Solutions Architect to provide technology support and architect comprehensive solutions for clients. The role requires a deep understanding of clients' business needs and expertise in areas such as IT Operations, networking, and telecommunication.

Territory Representative

Company: SI-BONE

Location: Washington DC

Posted Nov 12, 2024

The job posting is for a Territory Representative position at SIBONE, a medical device company. The role involves managing a territory, providing leadership, and marketing to clinicians to create awareness and support educational activities around SI joint diagnosis and treatment. The company is looking for a candidate with a strong background in sales, orthopedics, or pain management, and excellent communication and leadership skills.

IT Technical Manager

Company: Global Guardian

Location: Washington DC

Posted Nov 12, 2024

The IT Technical Manager role is responsible for overseeing technical support and operations across multiple site locations, providing higher-level technical support, and contributing to strategic plans and operations.

Solutions Consultant

Company: Common Room

Location: Washington DC

Posted Nov 12, 2024

Common Room is a customer intelligence platform that helps companies capture buying signals and reach the right person with the right context at the right time. The company is looking for a Solutions Consultant to join their team and work with customers to develop and validate solutions.

Power BI and Power Apps Developer

Company: Andworx LLC

Location: Washington DC

Posted Nov 12, 2024

Andworx is hiring a Power BI and Power Apps developer to create rich data visualizations for their Federal client and company. The ideal candidate has experience with Power BI, data analysis, and user experience design, and is comfortable building data visualizations and interacting with stakeholders.

Customer Success Manager, Scale

Company: Common Room

Location: Washington DC

Posted Nov 12, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a Customer Success Manager to join their team and help their customers achieve success with their platform.

Technology Consulting Director

Company: Pure Integration

Location: Washington DC

Posted Nov 12, 2024

pureIntegration is a technology consulting firm looking for a Technology Consulting Director to join their growth team. The ideal candidate will have experience solving complex technical and business problems and leading teams.

Sales Support Administrator (Bilingual French)

Company: 3E

Location: Washington DC

Posted Nov 12, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, and sustainability. They are seeking a Sales Support Administrator to join their dynamic sales team.

State Policy Specialist

Company: Cystic Fibrosis Foundation

Location: Washington DC

Posted Nov 12, 2024

The Cystic Fibrosis Foundation is a leading healthcare nonprofit organization dedicated to finding a cure for cystic fibrosis and improving the lives of people with the disease. They have raised and invested billions of dollars, and their efforts have led to the development of many therapies. The Foundation is currently seeking a State Policy Specialist to support their efforts in ensuring access to healthcare and coverage for people with cystic fibrosis.

Senior Odoo Developer

Company: Lawazem

Location: Washington DC

Posted Nov 12, 2024

LAWAZEM is looking for a Senior Odoo Developer with experience in developing modules, delivery, and support. The ideal candidate should have a bachelor's degree in Business Administration or Computer Science, excellent planning and communication skills, and knowledge of Odoo modules and features.

Grants Project Manager

Company: Savan Group

Location: Washington DC

Posted Nov 12, 2024

Savan is seeking a Grants Project Manager to lead and manage the OAAM data analytics project, ensuring successful delivery within scope, time, and budget constraints. The ideal candidate will have demonstrated experience in full lifecycle project management, including project planning, risk identification, and cost estimation.

Vice President, Identity & Data Strategy

Company: Resonate

Location: Washington DC

Posted Nov 12, 2024

Resonate is a company that is revolutionizing how businesses connect with their audiences through AI-powered marketing data and identity solutions. The company is looking for a Vice President of Identity and Data Strategy to lead the product vision, strategy, and execution for their identity and data solutions.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages