Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Assistant Controller

Company: Autoscribe Corporation

Location: Washington DC

Posted Oct 10, 2024

Autoscribe is seeking an experienced Assistant Controller to join their Finance and Accounting team. The role involves overseeing daily accounting operations, supporting month-end and year-end close processes, and ensuring the accuracy and integrity of financial records.

Senior Project Manager, Environmental Compliance

Company: DFM Development Services LLC

Location: Washington DC

Posted Oct 10, 2024

DFM Development Services LLC is seeking a Senior Project Manager to join their team. The ideal candidate will have experience in environmental consulting, Phase 1 and 2 ESAs, and subsurface investigation services. The company offers a competitive salary, yearly bonus, and benefits.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Washington DC

Posted Oct 10, 2024

Brilliant Earth is hiring a Jewelry Consultant to work in their Fairfax, VA showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and excellent communication skills. The company offers competitive compensation, a robust benefits package, and opportunities for career growth.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 09, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Assistant Director, Environmental Compliance

Company: DFM Development Services LLC

Location: Washington DC

Posted Oct 10, 2024

The job posting is for a full-time exempt position as an Assistant Director of Environmental Compliance at DFM Development Services. The role involves leading the Environmental Compliance Consulting Department, managing clients, and developing knowledge to become the Director of Environmental Compliance Department in approximately 3 years.

Capacity Management Specialist

Company: VISTRADA

Location: Washington DC

Posted Oct 10, 2024

Vistrada is seeking highly skilled Capacity Management Specialists to join their dynamic team. The job posting highlights the importance of capacity planning and performance analysis, with varying qualifications and responsibilities for junior, intermediate, and senior levels.

Manager, Institutional Funding and Partnerships

Company: Oxfam America

Location: Washington DC

Posted Oct 10, 2024

Oxfam America is a global organization that fights inequality and poverty. The Manager Institutional Funding and Partnership role is responsible for overseeing a team of Development Officers and driving fundraising efforts from US Foundations.

Enterprise Architect

Company: Steel Point Solutions

Location: Washington DC

Posted Oct 10, 2024

Steel Point Solutions is a company that offers integrated business solutions for government and commercial enterprises. They are seeking an Enterprise Architect to join their team and are looking for candidates with experience in IT architecture and digital transformation.

Solutions Architect

Company: 540

Location: Washington DC

Posted Oct 10, 2024

540 is looking for a Solutions Architect to contribute on more than one project concurrently. The job requires experience in architecting scalable cloud-based and API-first architectures, interacting with REST APIs, and understanding of various front and backend frameworks, tools, and technologies.

Operations Coordinator

Company: BridgePhase

Location: Washington DC

Posted Oct 10, 2024

BridgePhase is a software engineering company that provides cutting-edge software solutions to Federal Government organizations. They are seeking an Operations Coordinator to join their team, responsible for managing daily operational activities, providing administrative support, and ensuring clear communication within the team.

Account Executive - Virtual Data Room Sales

Company: Donnelley Financial

Location: Washington, DC

Posted Oct 09, 2024

Donnelley Financial Solutions (DFIN) is a leading provider of risk and compliance solutions, offering technology, expertise, and data insights to global clients. Their virtual data room solution, Venue, is a secure platform for due diligence in various financial transactions. The company is seeking a Venue Account Executive to grow revenue by prospecting among target accounts, managing the entire sales process, and fostering relationships with senior executives. The role involves strategic planning, team selling, and collaboration with various departments to ensure client satisfaction. Qualifications include a bachelor's degree, 3+ years of sales experience, and strong communication skills.

Store Supervisor (Howard Shaw)

Company: TD Bank

Location: Washington, DC

Posted Oct 09, 2024

TD Bank is seeking a Store Supervisor for a position in the United States. The role involves supervising a team to ensure operational excellence, compliance with policies, and meeting operational, customer, and sales objectives. The supervisor will manage the store, run the teller side, and handle customer escalations. They will drive sales and advice activities to create personalized, connected experiences. The ideal candidate will have a high school diploma or equivalent, 2+ years of related experience, and a notary license (preferred). They should have strong organizational skills, effective communication, and the ability to multi-task. The role requires proficiency in Customer relationship tools, services, and products, and a broad understanding of financial literacy. The candidate will be responsible for acquiring and deepening the store customer base, providing financial advice, and deepening relationships through lead management activities. They will also lead and coach the team on delivering exceptional service at every customer interaction.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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