Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Vice President of Human Resources

Company: Safeware, Inc

Location: USA

Posted Dec 23, 2025

The Vice President of Human Resources at Safeware plays a strategic role in shaping people strategy, ensuring organizational effectiveness, and fostering a culture of excellence. The position involves leading HR functions, developing talent, and aligning with business goals, with a focus on employee engagement and compliance.

Product Compliance Manager

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a product compliance expert to ensure regulatory compliance while driving innovation. The role offers growth opportunities in a fast-paced environment with cross-functional collaboration, emphasizing compliance by design and industry advancement.

Senior Data Engineer (Python/ML)

Company: Finalsite

Location: Poland

Posted Dec 23, 2025

Finalsite, a global education tech company, seeks a Senior Data Engineer with expertise in data pipelines and cloud infrastructure. The role requires remote work in Poland with specific core hours and qualifications.

Software Project Manager

Company: TwinStream

Location: UK

Posted Dec 23, 2025

The job description highlights a Software Project Manager role at TwinStream with competitive benefits including a pension plan, private medical healthcare, flexible working, and an electric vehicle scheme. It emphasizes agile delivery practices, cross-functional collaboration, and career development opportunities.

Claims Team Lead | Auto Liability Bodily Injury

Company: Sedgwick

Location: USA

Posted Dec 23, 2025

This job posting highlights Sedgwick's commitment to career growth, work-life balance, and a caring culture. The role offers remote flexibility, opportunities to lead high-performing teams, and recognition as a top workplace. Key responsibilities include supervising claims teams, ensuring quality standards, and fostering professional development.

Android Engineer (Platform)

Company: Welltech

Location: Spain,Cyprus

Posted Dec 23, 2025

Welltech, a global wellness company, empowers users with innovative solutions and seeks a mobile app platform architect to scale their impact. The role involves building scalable infrastructure and driving mobile wellness innovation, with a culture focused on growth, leadership, and results.

Sr. Product Manager - Data & Interoperability

Company: CareMessage

Location: USA

Posted Dec 23, 2025

This job posting seeks a Senior Product Manager with expertise in Clinical Data and Interoperability to lead strategies for improving Health Equity. The role involves collaborating with cross-functional teams, owning product verticals, and aligning with the 2026 Product Roadmap. Requirements include experience in healthcare data standards and a commitment to diversity, with a salary of $164,000 annually.

Senior Google Ads Specialist

Company: Welltech

Location: Spain,Cyprus,Poland,Ukraine

Posted Dec 23, 2025

Welltech, a global health and fitness leader with 220M+ installs, seeks a Senior Google Ads specialist to drive DTC growth. The role involves managing high-budget campaigns, optimizing conversions, and fostering innovation. The company emphasizes impact, growth, and a collaborative culture.

Customer Account Manager - Upmarket

Company: Lattice

Location: USA

Posted Dec 23, 2025

This job description highlights the Customer Account Manager role at Lattice, emphasizing strategic partnership, customer satisfaction, and growth opportunities. It outlines key responsibilities, required experience, and competitive benefits, presenting it as an exciting opportunity for career advancement.

Lead Data Governance Consultant

Company: phData

Location: USA

Posted Dec 23, 2025

This text describes a Data Governance Consultant role with responsibilities including leading projects, facilitating teams, and ensuring data compliance. It outlines required experience and benefits like remote work flexibility, competitive compensation, and professional development opportunities.

Senior Platform Engineer

Company: Cytora

Location: USA

Posted Dec 23, 2025

Cytora, part of Applied Systems, is seeking a serverless infrastructure engineer to help transform the insurance industry through AI-powered solutions. The role involves building scalable systems, managing cloud infrastructure, and contributing to product innovation with competitive compensation and flexible work options.

Associate Solutions Engineer

Company: Qualia

Location: USA

Posted Dec 23, 2025

Qualia offers innovative real estate tech solutions and seeks an Associate Solutions Engineer to support sales and customers. The role involves technical support, product demos, and collaboration. The company emphasizes growth, flexibility, and diversity, providing comprehensive benefits and a dynamic work environment.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages