Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

VDC Manager - Coordination

Company: VEC

Location: USA

Posted Dec 23, 2025

VEC is a leading construction technology services provider focused on innovation and sustainable solutions. The VDC Manager role involves leveraging digital tools to optimize project delivery, collaborate with stakeholders, and drive construction process improvements. The position requires expertise in BIM, 4D/5D simulations, and project management tools, with a strong emphasis on leadership and problem-solving.

Senior Interior Designer (10+ years experience)

Company: CID Design Group

Location: USA

Posted Dec 23, 2025

This job offers a collaborative role in design with opportunities for growth and a positive work environment, including benefits like wellness programs and profit-sharing.

Network & Systems Administrator

Company: MetroSys

Location: USA

Posted Dec 23, 2025

This job posting seeks a Network & Systems Administrator for fractional IT support, requiring expertise in patch management, vulnerability assessments, and Tier 2 help desk support. The role involves collaboration with existing IT teams and adherence to security best practices.

Enterprise Sales Engineer

Company: All Hands AI

Location: USA

Posted Dec 23, 2025

This text promotes an Enterprise Sales Engineer role at OpenHands, highlighting opportunities to shape AI-powered software development, collaborate with world-class teams, and enjoy competitive compensation. It emphasizes high-impact customer-facing work, career growth, and a flexible remote-first environment.

Service Desk Support

Company: Guidehouse

Location: USA

Posted Dec 23, 2025

This job posting highlights a user support role with opportunities to make an impact through technical initiatives and collaborative problem-solving. The position requires a bachelor's degree or experience, and offers competitive compensation, comprehensive benefits, and career development opportunities. Guidehouse emphasizes a supportive workplace culture and equal opportunity employment.

Customer Support Manager

Company: Sembi

Location: USA

Posted Dec 23, 2025

The job posting outlines a Customer Support Manager role requiring leadership in managing global teams, ensuring customer satisfaction, and driving performance. Qualifications include experience in technical support and collaboration with cross-functional teams. The company emphasizes diversity and equal opportunity.

Vice President - Acquisition (New Logo) Accounts

Company: Fortive

Location: USA

Posted Dec 23, 2025

The text describes a leadership role in sales team management, focusing on strategy development, coaching, and cross-functional collaboration. It outlines responsibilities such as pipeline growth, market trend analysis, and representing the company externally. The job requires experience in enterprise B2B SaaS sales, value-based selling, and scaling high-performing teams.

Asset Management Associate

Company: SunStrong Management, LLC

Location: USA

Posted Dec 23, 2025

This job posting seeks a detail-oriented Asset Management Associate to oversee solar asset portfolios, ensure compliance with financial agreements, and collaborate with internal/external teams. Responsibilities include financial modeling, investor reporting, and project management. Qualifications require financial acumen, experience in renewable energy finance, and proficiency in Excel.

Assistant Director - Data Science, Capacity Modeling

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 23, 2025

This job description outlines a Data Science role at Liberty Mutual involving advanced analytics, modeling, and collaboration with teams. The company emphasizes growth, inclusion, and competitive benefits, with opportunities for impact and professional development.

Sales Development Representative

Company: Inspectiv

Location: USA

Posted Dec 23, 2025

Inspectiv seeks a Sales Development Representative to drive growth through outbound outreach and lead generation. The role offers competitive compensation, remote flexibility, and opportunities to innovate in cybersecurity. The company emphasizes a supportive culture, experienced leadership, and impactful work in securing digital assets.

Software Engineering L5 - GenAI Platform

Company: Netflix

Location: USA

Posted Dec 23, 2025

The text highlights Netflix's leadership in entertainment and data innovation, emphasizing their worldclass data infrastructure and GenAI platform initiatives. It details job opportunities with competitive compensation and benefits, showcasing the company's commitment to diversity and technological advancement.

Product Lead - Incubation & Acceleration (Solaria Labs, USRM)

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 23, 2025

This job description highlights a dynamic role at Liberty Mutual focused on innovation and customer impact. The position involves leading experiments, collaborating across teams, and driving digital solutions. It emphasizes autonomy, cross-functional collaboration, and opportunities to shape future offerings while addressing critical business priorities like weather resilience.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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