Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Director - People & Talent Operations

Company: Apollo.io

Location: USA

Posted Dec 23, 2025

This role emphasizes innovation in HR through AI integration, systems design, and redefining People Operations. It offers opportunities to build scalable solutions, lead teams, and create impactful experiences while working with cutting-edge technologies.

Staff Security Engineer

Company: Modern Health

Location: USA

Posted Dec 23, 2025

This job description highlights a key role in ensuring security and privacy at Modern Health, offering impactful opportunities and comprehensive benefits.

Manager - Program Management (Vendor Operations)

Company: Reddit

Location: USA

Posted Dec 23, 2025

This job posting seeks a Vendor Operations manager to scale third-party operations, ensure SLA compliance, and drive operational excellence. Responsibilities include vendor management, cross-functional collaboration, and team leadership. Benefits include healthcare, equity, and flexible work options.

Provider Enrollment Specialist

Company: Grow Therapy

Location: USA

Posted Dec 23, 2025

This job description outlines a Provider Enrollment Specialist role requiring expertise in credentialing processes, payor management, and data accuracy. Responsibilities include managing submissions, maintaining protocols, and collaborating with teams. Qualifications emphasize experience and technical skills.

Junior AI Developer

Company: Blossom

Location: Colombia

Posted Dec 23, 2025

Blossom, a US-based company with 20+ years of experience, seeks a Jr AI Engineer to develop innovative financial services and AI-powered tools for credit unions. The role offers remote work, growth opportunities, and performance incentives in a multicultural environment.

Director - Customer Experience

Company: Splice

Location: USA

Posted Dec 23, 2025

This job posting highlights a leadership role in shaping customer experience strategies for a remote Director position. The role emphasizes driving customer satisfaction, building scalable support systems, and collaborating across teams to enhance user experiences. Requirements include proven expertise in CX operations, data-driven decision-making, and leadership in high-growth environments. The compensation range is listed as $144,000–$180,000.

Business Development Representative (AMER- Spanish Speaking)

Company: GitLab

Location: USA

Posted Dec 23, 2025

This job posting highlights a remote Business Development Representative role at GitLab with opportunities for growth, collaboration with cross-functional teams, and comprehensive training. It emphasizes Spanish fluency, tech industry experience, and high-volume outreach, while offering competitive compensation and remote flexibility.

Senior Platform Engineer - Infrastructure

Company: Kalepa

Location: USA

Posted Dec 23, 2025

This job posting describes a senior infrastructure engineer role with competitive compensation and equity options. The position involves working on cloud-based systems, CICD pipelines, and security compliance, requiring 5+ years of experience in DevOps and cloud technologies. Benefits include global team collaboration, professional development opportunities, and a flexible work environment with significant equity potential.

Senior Platform Engineer - Infrastructure

Company: Kalepa

Location: Europe

Posted Dec 23, 2025

This job description highlights a senior engineering role with a competitive salary range of $85k-$155k, equity options, and benefits like PTO, gym reimbursement, and a global team environment. The position emphasizes working on scalable systems, infrastructure optimization, and collaboration with cross-functional teams. It also mentions opportunities for growth, recognition, and a culture that values innovation and individual impact.

Commercial Customer Success Manager

Company: Builder.io

Location: North America

Posted Dec 23, 2025

Builderio is seeking a Commercial Customer Success Manager to drive product adoption and customer success in a fast-growing environment. The role involves managing a large customer base, collaborating with teams, and contributing to product roadmap decisions. Compensation ranges from $155,000 to $200,000.

Staff Product Manager - Software Supply Chain Security

Company: GitLab

Location: USA

Posted Dec 23, 2025

This text discusses GitLab's expansion of its Software Supply Chain Security offering to address a $38B market opportunity driven by regulatory mandates and supply chain threats. It outlines the role of a Staff Product Manager responsible for defining product strategy, collaborating with cross-functional teams, and delivering security capabilities to meet customer needs and compliance requirements.

Staff Researcher

Company: Webflow

Location: USA

Posted Dec 23, 2025

Webflow seeks a Staff Researcher to lead mixed-methods research initiatives, emphasizing AI integration and strategic product decisions. The role offers competitive compensation, equity, and benefits, with a focus on innovation and inclusive teamwork.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages