Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Senior Sales Trainer

Company: Vonage

Location: USA

Posted Dec 23, 2025

This job description outlines a Senior Sales Trainer role focused on developing sales training programs, collaborating with teams, and ensuring alignment with business objectives. It emphasizes experience in sales technologies, instructional design, and measurable outcomes while listing required qualifications and preferred skills.

Commercial Solutions Program Manager

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a Commercial Solutions Program Manager to drive revenue through cross-functional programs, emphasizing leadership and innovation in global business strategies. The role involves managing complex initiatives, collaborating with stakeholders, and solving systemic challenges to enhance commercialization efforts.

Professional Services Consultant

Company: MariaDB plc

Location: Saudi Arabia

Posted Dec 23, 2025

MariaDB is making a significant global impact as a leading database solution for modern applications, with opportunities to work in a dynamic, remote team focused on innovation and open-source culture. The role involves database expertise, consulting, and mentoring, with benefits including career growth and shaping technology's future.

Middle People Operations Partner

Company: JustAnswer

Location: Ukraine

Posted Dec 23, 2025

The People Operations Partner role focuses on enhancing team performance and employee experience through onboarding, conflict resolution, and HR initiatives. Key responsibilities include managing employee lifecycle, driving process improvements, and collaborating on global projects. The role requires 3+ years in HR, strong analytical skills, and proficiency in English.

Staff Integrations Engineer

Company: Canopy Connect

Location: USA

Posted Dec 23, 2025

This job description outlines responsibilities related to aligning product requirements with business objectives, automating website testing with tools like Puppeteer/Playwright, scaling applications using Kafka/RabbitMQ/Kubernetes, debugging CI/CD pipelines, and maintaining technical debt. It also includes remote work flexibility and a specified salary range.

Enterprise Account Executive

Company: Signifyd

Location: UK

Posted Dec 23, 2025

This job posting highlights Signifyd's EMEA Sales role, emphasizing growth opportunities, cross-functional collaboration, and a comprehensive benefits package. The position requires strategic thinking and consultative selling to build trusted relationships with enterprise clients while leveraging advanced technology to drive business outcomes.

Senior Partner Manager

Company: Webflow

Location: Australia

Posted Dec 23, 2025

Webflow is seeking a Senior Partner Manager to grow their APAC partner ecosystem, emphasizing collaboration, innovation, and a mission to empower digital experiences. The role involves strategic partnerships, cross-functional teamwork, and leveraging Webflow's commitment to creativity and equity. Benefits include equity, comprehensive health coverage, and flexible work arrangements.

Partner Development Manager - Payments Partnerships & Agentic Commerce

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe's mission focuses on increasing the GDP of the internet through financial infrastructure for businesses. The Global Payments Partnerships team drives strategic initiatives to expand payment ecosystems and create impactful partnerships. The role of Partner Development Manager involves managing high-impact relationships and executing strategies to enhance payment method adoption.

Business Insurance Sales Producer Lead

Company: Gusto, Inc.

Location: USA

Posted Dec 23, 2025

This job posting seeks a dynamic and inspiring commercial PampC insurance sales leader to accelerate Gusto's growth in business insurance. The role involves leading a team, coaching sales advisors, collaborating with cross-functional teams, and leveraging data to optimize sales strategies. Key requirements include extensive PampC insurance expertise, management experience, and technical proficiency. The position offers competitive compensation and opportunities to shape the future of Gusto's digital insurance agency.

Corporate Accounting Lead

Company: KoBold Metals

Location: USA

Posted Dec 23, 2025

The text discusses challenges in the mining industry, including rising exploration costs and outdated techniques, while highlighting KoBold's innovative AI-driven exploration methods and successful discoveries. It outlines a role involving accounting operations, financial reporting, and technology integration for a fast-growing startup with remote work opportunities.

Deputy General Counsel

Company: JustAnswer

Location: USA

Posted Dec 23, 2025

This role offers strategic leadership opportunities to transition into General Counsel, involving legal strategy, team management, and cross-functional collaboration. Ideal for a forward-thinking legal professional with experience in ecommerce and regulatory compliance.

Lead Technical Program Manager

Company: HubSpot

Location: USA

Posted Dec 23, 2025

HubSpot seeks a FinOps TPM to enhance cloud infrastructure efficiency and cost transparency, aligning growth with resource availability. The role impacts bottom-line sustainability and offers competitive compensation.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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