Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Customer Success Manager (German Speaking)

Company: Immersive

Location: Germany

Posted Dec 23, 2025

Immersive Labs promotes their cyber resilience platform, highlighting its effectiveness and hiring for a German-speaking Customer Success Manager. They emphasize customer-centric values and growth opportunities.

Information Security Engineer (DLP)

Company: Scopely

Location: Canada

Posted Dec 23, 2025

Scopely seeks an Information Security Engineer DLP to join their Data Protection team in Canada on a remote basis. The role involves safeguarding data stores, investigating security incidents, and enhancing data loss prevention measures. The company emphasizes global collaboration, secure environments, and a diverse, inclusive workplace committed to innovation in the mobile games industry.

Customer Success Manager (Deployment)

Company: Neara

Location: UK,Lithuania

Posted Dec 23, 2025

Neara is a technology company creating impactful digital twins for critical infrastructure, emphasizing innovation, global influence, and career opportunities. The job role involves project management, client collaboration, and technical expertise with benefits like career growth and flexible work arrangements.

Map Designer III

Company: Mapbox

Location: Germany

Posted Dec 23, 2025

Mapbox promotes itself as a leading platform for location-aware businesses, emphasizing flexibility, security, and a large developer community. The job posting highlights opportunities for a Staff Map Designer to shape innovative map solutions and collaborate across teams, reflecting the company's commitment to creativity and user-centric design.

Financial Analyst - Staff

Company: Blackbaud

Location: India

Posted Dec 23, 2025

This job description outlines a FP&A Analyst role requiring financial planning, budgeting, variance analysis, and collaboration across geographies. The position emphasizes analytical skills, compliance with policies, and proficiency in financial tools. Blackbaud highlights a flexible work culture and commitment to diversity and inclusion.

Market Development Executive - Consulting Services

Company: Insight

Location: USA

Posted Dec 23, 2025

The job offers remote flexibility, growth opportunities, and a people-first approach with a Fortune 500 Solutions Integrator. Benefits include comprehensive health coverage and work-life balance.

Client Executive

Company: Cytora

Location: UK

Posted Dec 23, 2025

Cytora, an AI-driven insurance company, seeks a Client Executive to manage strategic accounts, drive platform adoption, and collaborate on innovative solutions in a flexible, mission-driven environment.

Staff Conversational AI Designer

Company: General Motors

Location: USA

Posted Dec 23, 2025

This job description seeks a Staff Conversational AI Designer with expertise in Voice and Multimodal interfaces. Responsibilities include leading AI-based design, creating prototypes, and collaborating with cross-functional teams. Requirements emphasize experience with Generative AI, design tools, and user-centered practices.

Vice President - Legal

Company: Gametime United

Location: USA

Posted Dec 23, 2025

This text describes a job posting for a hands-on VP Legal role with responsibilities spanning regulatory compliance, product review, marketing oversight, and risk management. It outlines key qualifications including a law degree, 10+ years of experience, and specific skills in legal strategy and cross-functional collaboration. The compensation range is mentioned as $255,000-$330,000 USD in the United States.

Commercial Pilots AI Trainer

Company: Handshake

Location: San Francisco

Posted Dec 23, 2025

Handshake offers remote, flexible AI research projects for Commercial Pilots with no AI experience required. Participants evaluate AI models, develop prompts, and contribute to AI advancements in their field. The application process includes creating an account, uploading a resume, and verifying identity.

Staff Software Engineer

Company: Magnet Forensics

Location: USA

Posted Dec 23, 2025

Magnet Forensics promotes itself as a global leader in digital forensics with innovative solutions that impact crime prevention and national security. The job posting highlights a Staff Software Engineer role with opportunities for technical leadership, AI integration, and competitive compensation, emphasizing the company's commitment to growth, diversity, and impactful work.

Sr. Consultant Change Management

Company: phData

Location: USA

Posted Dec 23, 2025

This role requires a Senior Change Management Consultant with 4+ years of experience leading AI and data transformations, developing strategies, and managing organizational change. Preferred skills include Snowflake and AWS expertise, along with strong communication and project delivery capabilities.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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