Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Procurement Operations SME

Company: IBM

Location: BANGALORE, IN

Posted Dec 20, 2025

This job description highlights IBM's Finance & Operations role as a critical driver of transformation and efficiency, emphasizing collaboration, innovation, and career growth opportunities within a dynamic global environment.

Application Developer-Google Cloud FullStack

Company: IBM

Location: Segrate, IT

Posted Dec 20, 2025

This role involves developing software for clients, collaborating with teams, and leveraging technologies like Java and Kubernetes. It emphasizes innovation, career growth, and technical expertise.

AI Engineer Intern– Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

IBM's AI Engineer internship emphasizes innovation, collaboration, and skill development, offering opportunities to work on cutting-edge AI solutions and contribute to impactful projects in a supportive environment.

Consulting Senior Financial Analyst

Company: IBM

Location: Toronto, CA

Posted Dec 20, 2025

This job description outlines a Senior Financial Analyst role requiring advanced analytical skills, excellent communication, and proficiency in financial tools. It emphasizes leadership, business acumen, and experience with data visualization software like Power BI or Tableau.

Delivery Consultant Manager

Company: IBM

Location: Heredia, CR

Posted Dec 20, 2025

This text promotes an IBM Expert Labs role emphasizing career growth, collaborative innovation, and impactful client solutions. It highlights leadership opportunities, technical expertise, and a supportive culture focused on delivering world-class results through teamwork and continuous improvement.

.Net Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 20, 2025

IBM Consulting offers career opportunities focused on client collaboration, innovation, and technical expertise in hybrid cloud and AI, requiring skills in ASP.NET and Microsoft technologies.

Salesforce Solution Engineer

Company: IBM

Location: New York, US

Posted Dec 20, 2025

This job description outlines a senior technical role at IBM's Salesforce Practice, requiring expertise in Salesforce architecture, public sector solutions, and cloud technologies. The position emphasizes leadership in digital transformation projects, technical advisory capabilities, and collaboration with clients and IBM teams.

Application Developer-DevOps - 5658170

Company: IBM

Location: NO City, BR

Posted Dec 20, 2025

IBM Consulting offers DevOps roles focusing on CICD pipelines, automation, and cloud technologies. The position requires expertise in DevOps tools, scripting, and agile methodologies, with a preference for cloud platform experience.

Technical Sales Architect - zStack

Company: IBM

Location: Bogota, CO

Posted Dec 20, 2025

IBM's job posting highlights collaboration, innovation, and growth opportunities for zArchitects, emphasizing technical expertise and global impact.

Director, Enterprise Sales

Company: IBM

Location: SYDNEY, AU

Posted Dec 20, 2025

This job description outlines a leadership role in enterprise sales, emphasizing innovation, collaboration, and growth opportunities. The position requires managing high-performing teams, driving digital transformation, and delivering impactful solutions. IBM highlights career development and a supportive culture as key aspects of the role.

AR Analyst (Credit Controller) with Czech/Slovak

Company: IBM

Location: Krakow, PL

Posted Dec 20, 2025

This role involves working with global clients on hybrid cloud and AI projects, requiring collaboration across cultures and expertise in O2C processes. Key skills include fluency in Czech/Slovak and English, analytical abilities, and teamwork.

Accounts Receivable M&A Intern

Company: IBM

Location: Armonk, US

Posted Dec 20, 2025

IBM Finance amp Operations drives efficiency and innovation through collaborative problem-solving, offering career growth in a dynamic environment with opportunities for professional development and impactful contributions to global business strategies.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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