Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Staff AI Product Engineer

Company: Modern Health

Location: USA

Posted Dec 19, 2025

This job description seeks an AI Product Engineer with expertise in AI technologies and full-stack development, emphasizing collaboration, problem-solving, and comprehensive benefits including healthcare and flexible work arrangements.

Analytics Engineer (L5) - Identity

Company: Netflix

Location: USA

Posted Dec 19, 2025

Netflix seeks an Analytics Engineer to drive data-driven commerce strategies, emphasizing collaboration and innovation in a global context. The role involves shaping analytical frameworks for identity platforms while leveraging cross-functional expertise and advanced data tools.

Engineering Lead - Test

Company: ScienceLogic

Location: USA

Posted Dec 19, 2025

The QA Lead role involves leading test automation for an AI product, managing a distributed team, and ensuring quality standards. The position offers benefits like flexible time off, comprehensive healthcare, and a supportive work environment.

Global Quality Systems Specialist

Company: Fortive

Location: USA

Posted Dec 19, 2025

The text describes a quality assurance role involving document management, compliance, cross-functional collaboration, training, audit support, and continuous improvement initiatives in regulated industries. It emphasizes technical expertise, communication skills, and leadership responsibilities.

Chief Engineer - Equipment Breakdown

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 19, 2025

This job description outlines the responsibilities of a chief engineer role, including overseeing equipment breakdown engineering operations, ensuring compliance with regulations, and managing training programs. It highlights qualifications required and emphasizes Liberty Mutual's commitment to employee development, inclusion, and competitive compensation.

Lead Medical Writer Medical Communications

Company: Avalere Health

Location: Remote

Posted Dec 19, 2025

Avalere Health emphasizes its mission to serve every patient through inclusive culture, flexible work arrangements, and employee empowerment. The role highlights leadership in medical writing, client collaboration, and professional growth opportunities, alongside comprehensive benefits like flexible working and family support policies.

Talent Acquisition Coordinator

Company: IBM

Location: BANGALORE, IN

Posted Dec 19, 2025

This text describes a role at IBM's Talent Acquisition team focusing on managing the offer process with emphasis on collaboration, communication, and career growth. It highlights the importance of teamwork, innovation, and organizational skills in a fast-paced environment while showcasing IBM's commitment to excellence and global impact.

Senior Technical Sourcer

Company: Hightouch

Location: USA

Posted Dec 19, 2025

This job posting highlights a Technical Sourcer role with high visibility, significant impact, and a competitive salary range of $130,000-$180,000 USD. It emphasizes opportunities for growth, equity compensation, and data-driven approaches to sourcing candidates.

Software Architect

Company: Fortive

Location: USA

Posted Dec 19, 2025

The text describes a technical leadership role focused on AI architecture, cloud solutions, and cross-functional collaboration. It outlines responsibilities involving AI/ML technologies, Azure platforms, and compliance standards, while specifying required qualifications and experience.

Software Engineer

Company: Field Nation

Location: Dhaka

Posted Dec 19, 2025

This job posting highlights Field Nation's commitment to a dynamic work environment, competitive benefits, and professional growth opportunities. The role involves developing cutting-edge SaaS solutions and collaborating with cross-functional teams, while the company emphasizes a supportive culture with perks like gym memberships, medical insurance, and flexible work arrangements.

Sr. Marketer - Growth

Company: Blackbaud

Location: Remote

Posted Dec 19, 2025

This job posting seeks a Sr Growth Marketer to lead growth marketing efforts for nonprofit fundraising, focusing on innovative programs, data-driven strategies, and cross-functional collaboration. The role emphasizes generating qualified pipeline, analyzing market trends, and working in a remote-first environment with competitive compensation and benefits.

VAT Manager

Company: Fortive

Location: Netherlands,Italy,Poland

Posted Dec 19, 2025

The text describes VAT compliance responsibilities including monitoring, reporting, audit handling, and system updates. It outlines required skills like ERP experience, analytical abilities, and attention to detail for a specialized role.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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