Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Janitorial Crew Member (Part-Time)

Company: Sertoma Star Services

Location: Chicago, IL

Posted Jul 30, 2025

To comply with state regulations ensuring the safety and well-being of the individuals we support, we require all potential employees to undergo a thorough…

Product Marketing Manager

Company: Expedia Group

Location: Chicago, IL

Posted Jul 30, 2025

With a deep knowledge of the Transport product space, you will champion customer-centric products and communicate the product vision, craft insights to help…

Marketing Specialist

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jul 30, 2025

We consider this on a case-by-case basis and follow all state and federal guidelines. Undergraduate degree in Marketing or related field.

Fine Jewelry Sales and Project Management

Company: Christopher Duquet Fine Jewelry Design

Location: Evanston, IL

Posted Jul 30, 2025

Knowledge of social media platforms and digital marketing strategies. Work in a boutique environment where you can make a real impact on client relationships…

Now Hiring Grill Chefs

Company: Hawksmoor - Chicago

Location: Chicago, IL

Posted Jul 30, 2025

In this role, you’ll be responsible for working with and managing the charcoal grill to prepare high-quality, perfectly grilled meats, seafood, and vegetables…

Security Officers - Full Time - $22.15/hr

Company: Sunstates Security

Location: Northlake, IL

Posted Jul 30, 2025

The Security officer must read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such…

Local Truck Driver

Company: Wylie Transit LLC

Location: Chicago, IL

Posted Jul 30, 2025

Valid commercial driver's license (CDL) with appropriate endorsements (Tanker endorsement preferred). Proven experience in truck driving or as a delivery driver…

Senior Income Tax Analyst

Company: Amrize Building Materials US

Location: Chicago, IL

Posted Jul 30, 2025

Working knowledge of federal and state corporate income tax compliance. The Senior Income Tax Analyst, Tax Reporting will play a key role in the preparation and…

Senior Marketing Specialist

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jul 30, 2025

Minimum 3 years of experience in related field. Undergraduate degree in Marketing or related field. We offer a wide range of benefits that provide employees…

Janitor

Company: Newly Weds Foods- Broadview, IL

Location: Broadview, IL

Posted Jul 30, 2025

Maintain work area in a clean and orderly manner so that it can receive incoming baskets of trash. It is this worker’s professional responsibility to clean and…

Registered Nurse - Brain Innovation Center

Company: Shirley Ryan AbilityLab

Location: Chicago, IL

Posted Jul 30, 2025

Illinois license to practice as a registered nurse. Implement interventions consistent with the established plan of care and interdisciplinary treatment plan,…

UN Swing Driver

Company: Lakeshore Recycling Systems LLC

Location: Chicago, IL

Posted Jul 30, 2025

Must not have any license suspensions within the last 2 years. The Swing driver collects and hauls waste, recycling materials or containers to a disposal site…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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