Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Garage Door Installer

Company: PeopleReady

Location: Lombard, IL

Posted Jul 30, 2025

Have a good driving record and possess an active driver's license. The experienced carpenter for the position will need to have a valid driver's license which…

Data Reporting Analyst - Strategic Analysis

Company: Trilogy Inc

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor’s Degree in data analytics, public health, social science, business, or related field preferred. At least 1 year of SQL experience or SQL certification…

Helpline Specialist - Part Time

Company: NAMI Chicago

Location: Chicago, IL

Posted Jul 30, 2025

Education: Bachelor’s Degree in social services field or equivalent 1-3 years of relevant experience providing crisis support, case management or similar duties…

IBC Mechanic Welder

Company: CBSL Transportation Services, Inc

Location: Chicago, IL

Posted Jul 30, 2025

Bonus payments will be made in 6 partial payments. The IBC Mechanic/Welder is responsible for executing all phases of IBC repair to meet company standards for…

Customer Service Advisor

Company: Jiffy Lube

Location: Lincolnwood, IL

Posted Jul 30, 2025

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Job Types: Full-time, Part-time.

Solutions Architect, Retail, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor's degree in Computer Science, a related engineering field, or equivalent practical experience. A key task is to work with customers, field teams,…

Bilingual English and Spanish Member Loyalty Representative

Company: Oportun

Location: Addison, IL

Posted Jul 30, 2025

Welcome members with a warm greeting and provide quality member service. Basic computer skills and ability to operate office equipment such as, phones, scanners…

Marketing Specialist - University Relations

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 30, 2025

Bachelor's degree in communications, Marketing, or related field. The person in this role is expert in all facets of successful marketing communications…

Kindergarten Teacher

Company: Chicago Public Schools

Location: Chicago, IL

Posted Jul 30, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Plumber

Company: THE PLUMBING DEPARTMENT INC

Location: Chicago, IL

Posted Jul 30, 2025

Running service calls that include assembly/installation and repair of plumbing, water flow, and drainage systems in accordance with plumbing codes.

Plumber

Company: Splash Plumber Inc.

Location: Chicago, IL

Posted Jul 30, 2025

Requires transportation and a current drivers license. The majority of our work is simple residential service calls.

Client Solutions Manager, Robert Half (Technology) - Chicago, IL

Company: Robert Half

Location: Chicago, IL

Posted Jul 30, 2025

2+ years of business-to-business development experience and/or working in an IT-related field is preferred. Market via video, telephone as well as conduct in-…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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